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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Lobby sitting area
Fireplace
Front of property – evening/night
Romantic Room, 1 Queen Bed, Jetted Tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(249 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.6 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(47 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(257 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Edgewater Hotel - Gatlinburg

An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes by foot from Gatlinburg SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.

Property is also known as

Edgewater Gatlinburg

Edgewater Hotel

Edgewater Hotel Gatlinburg

Gatlinburg Edgewater

Gatlinburg Edgewater Hotel

Hotel Edgewater

Edgewater Gatlinburg

Edgewater Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Hotel

Edgewater Hotel - Gatlinburg Gatlinburg

Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1515 out of 2851 reviews
Rating 8 - Good. 784 out of 2851 reviews
Rating 6 - Okay. 386 out of 2851 reviews
Rating 4 - Poor. 106 out of 2851 reviews
Rating 2 - Terrible. 60 out of 2851 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed here with my daughter for one of her cheer competitions. This was a great spot and we did not have to walk to far to get the the convention center. The place was clean and the hotel staff were very welcoming and nice. I would stay here again for sure and the views were amazing with the river running right in front of the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff went above and beyond to accommodate.
Stayed 2 nights in Jan 2026

4/10 Poor

Lauren

Travelled with partner
Disliked: Property conditions & facilities
At check-in there was a sign that said the pool was closed- when I asked when it would reopen, they said “I don’t know.” Which is fine, if you truly don’t know; but it’s not really an acceptable answer and seemed careless for someone who was paying for a stay and one of the reasons booked was for the pool/hot tub. They advertise on site parking, but don’t mention until after you book it’s an extra charge per day. Housekeeping starts around 10, but they didn’t come to the room until after 4 the one day that they came- I had already made the bed and requested towels. Internet went down the last day, and I called down, but the maintenance man seemed annoyed and had a comment for everything I said. When I mentioned the Netflix wasn’t working, he said they discourage people from using the service and it was more of a headache to use it. I hate to be so annoyed by everything that happened, but it seemed like every interaction I had with anyone who worked there was a bother from start to finish. A good location, but not the best experience for someone who just wanted to get away for a few days.
Stayed 4 nights in Feb 2026

6/10 Okay

chrisdeana

Stayed 1 night in Feb 2026

10/10 Excellent

Leta

Stayed 2 nights in Jan 2026

6/10 Okay

Candida

Liked: Cleanliness, staff & service, amenities
The room was nice but there was a smell like mold in the hallway
Stayed 2 nights in Feb 2026

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
One negative thing is the TV in the room. It is a smart tv but they don’t give you the remote control for the smart TV. You have a generic remote and when we shut our TV off it would default back to the smart tv homepage and we couldn’t watch it. We called the front desk and they sent maintenance up to select live tv so we could watch it but we didn’t call after the first time. We just went without it instead of calling maintenance every time.
Stayed 2 nights in Feb 2026

10/10 Excellent

Heather

Stayed 2 nights in Feb 2026

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk Desk ladies were funny. The place was very warm. Had a nice view and close to the nightlife. Only disappointment at all is that we got charged for parking, but it said parking was included when we booked online.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Ramona

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth Richardson

Liked: Cleanliness, staff & service, amenities
Great staff!!! The room was amazing ended up getting snowed in and having to stay an extra night front desk was more than accommodating!!! 10/10 would stay here again!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, allowed early check in, and had a hot breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Brianna

Stayed 3 nights in Jan 2026

10/10 Excellent

Weph Cyhrell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good Service
Stayed 3 nights in Jan 2026

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities
The rooms were ok. Bed was nice. The staff was friendly.
Stayed 1 night in Jan 2026

4/10 Poor

Nelson, LaGrange

Stayed 1 night in Jan 2026

10/10 Excellent

Aarti

Stayed 4 nights in Aug 2023

4/10 Poor

Connie

Stayed 3 nights in Jan 2026

10/10 Excellent

Douglas

Stayed 3 nights in Jan 2026

8/10 Good

john, Mount Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great clean comfortable, only problem tub drain was stop up but maintance came quickly and fixed.
Stayed 2 nights in Jan 2026

6/10 Okay

Amanda, Ansonia

Disliked: Property conditions & facilities
Nice balcony view and outside the property was nice. Could use updating.
Stayed 1 night in Oct 2025