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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Fireplace
Lobby sitting area
Romantic Room, 1 Queen Bed, Jetted Tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(254 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.6 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(50 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(258 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Edgewater Hotel - Gatlinburg

An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes by foot from Gatlinburg SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1529 out of 2870 reviews
Rating 8 - Good. 788 out of 2870 reviews
Rating 6 - Okay. 388 out of 2870 reviews
Rating 4 - Poor. 106 out of 2870 reviews
Rating 2 - Terrible. 59 out of 2870 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Gregory

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parking is a little hard for bigger vehicles. Elevator is slow
Stayed 3 nights in Jan 2026

6/10 Okay

John

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
The room was ok, the staff was very friendly
Stayed 1 night in Feb 2026

8/10 Good

Wendy Lynn, Delano

Stayed 1 night in Feb 2026

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

8/10 Good

Stephanie, Grandview

Stayed 2 nights in Feb 2026

6/10 Okay

Danny

Stayed 2 nights in Feb 2026

8/10 Good

Micah

Stayed 2 nights in Feb 2026

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, amenities
Wish the hot tub was open
Stayed 2 nights in Feb 2026

10/10 Excellent

SVETLANA, Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, room was very spacious, friendly staff! We’d come back!
Stayed 1 night in Feb 2026

6/10 Okay

Pychä

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was great, breakfast is interesting & the pool was clised due to emergency but all around, a decent stay
Stayed 1 night in Feb 2026

8/10 Good

Helen Dayana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
.
Stayed 2 nights in Feb 2026

10/10 Excellent

Notie

Stayed 2 nights in Feb 2026

4/10 Poor

Jason

Liked: Staff & service
Disliked: Amenities
Wasn’t informed pool was closed for maintenance until we checked in. When room was freshened up dirty towels weren’t picked up clean towels were tossed on bed.
Stayed 2 nights in Feb 2026

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was nice. Rooms were clean. Breakfast was fair. Pool was closed.
Stayed 3 nights in Feb 2026

6/10 Okay

Elijah

Travelled with partner
Liked: Cleanliness, amenities
Room was fine. I feel like parking should have been included in the price with the room, not extra. Also, the information said they had a pool, but nothing about it being closed for maintenence.
Stayed 2 nights in Feb 2026

10/10 Excellent

david

Stayed 1 night in Feb 2026

10/10 Excellent

Jacob

Stayed 2 nights in Oct 2025

8/10 Good

MARY

Great staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and plenty of space. Large screen TV with cable was good. Bathroom was clean. Daily maid service was available and efficient. Front desk associate was very friendly and courteous. Location is perfect right in the middle of town within walking distance of everything. Balcony overlooking the river was amazing! We will stay there again.
Stayed 3 nights in Feb 2026

10/10 Excellent

James

Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Staff was very n
Stayed 3 nights in Feb 2026

10/10 Excellent

kelsey

Stayed 2 nights in Oct 2025

10/10 Excellent

Rabeeh

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, and the breakfast was good every day
Stayed 3 nights in Feb 2026

6/10 Okay

James, Palm Bay

Travelled with partner
Disliked: Property conditions & facilities
The hotel staff was the only bright spot. Parking cost of $15.00 per day in a hotel owned parking garage, movable tv, and you aren’t able to log into your own streaming services.
Stayed 3 nights in Feb 2026