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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Lobby sitting area
Front of property – evening/night
Fireplace
Romantic Room, 1 Queen Bed, Jetted Tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(227 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(36 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(43 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(247 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Mountain hotel with an outdoor pool, 4-minute walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes by foot from Gatlinburg SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to February 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1423 out of 2621 reviews
Rating 8 - Good. 718 out of 2621 reviews
Rating 6 - Okay. 337 out of 2621 reviews
Rating 4 - Poor. 90 out of 2621 reviews
Rating 2 - Terrible. 53 out of 2621 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

2/10 Terrible

Heather

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel claimed to be remodeled, but only the hallway looked updated. The bathroom light half worked, and the tub wouldn’t drain, leaving you standing in water while showering. The parking deck looked run-down, and the front desk asked guests to move vehicles if they weren’t large trucks, which was inconvenient. Beds were squeaky, the TV remote didn’t work, breakfast was poor, and the pool was closed. Loud neighbors yelled for about an hour, and the front desk didn’t seem to care when told. Overall, the stay was disappointing and the hotel needs serious maintenance and better guest service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meghan, Waldorf

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, great staff!
Stayed 3 nights in Oct 2025

6/10 Okay

Vishal

Stayed 1 night in Nov 2025

10/10 Excellent

Ohyong

Stayed 1 night in Nov 2025

6/10 Okay

carolyn

Liked: Cleanliness, staff & service
Disliked: Amenities
room was clean, staff was nice, pool was closed and drained. However noise level was insane. it is right next to mysterious mansion and even though we were up on the 7th floor right next to that outside wall and the venue being right there they play their music loud to where you can hear it inside your room and do not close till midnight and people standing in line are also loud. bring ear plugs or sleep with prince. volume otherwise you wont get to sleep till after midnight
Stayed 1 night in Oct 2025

8/10 Good

Ashley, White bluff

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect. Clean rooms and common areas. Breakfast good and the attendants very friendly and helpful. The hotel is obviously a bit dated, but the beds were comfortable, and the location couldn't be much better. We had a room on the creek side, and I did hear street traffic, next time we would opt for a mountain view and hopefully not as loud. Bothered me, but not the husband, so use your own judgment on that lol
Stayed 2 nights in Oct 2025

8/10 Good

Lin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The towels were changed daily and the bed refreshed daily.
Stayed 3 nights in Oct 2025

8/10 Good

Braulio

Liked: Cleanliness, staff & service
Cambiar un poco el menú
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness
Rooms were clean, staff was friendly. Building and rooms need to be updated
Stayed 3 nights in Oct 2025

8/10 Good

Milind

Liked: Cleanliness, staff & service
Great stay for a couple days. The hotel is a bit old with elevator bottlenecks but I highly recommend during a less crowded time. Location is great
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect. Very clean.
Stayed 3 nights in Oct 2025

6/10 Okay

Loreigh

Stayed 2 nights in Sep 2025

4/10 Poor

Amartya

Disliked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room. Great location. Variety for breakfast, lots of tables.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alana

Stayed 4 nights in Oct 2025

8/10 Good

Stephanie

Stayed 3 nights in Oct 2025

10/10 Excellent

Erika

Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Dawn

Liked: Staff & service, property conditions & facilities
Small parking spaces, VERY noisy in October due to haunted house next door and Jason Aldean bar across street. Hotel breakfast and coffee was subpar. Hotel staff was very helpful and housekeeping responded immediately.
Stayed 5 nights in Oct 2025

8/10 Good

denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025