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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Romantic Room, 1 Queen Bed, Jetted Tub
Lobby sitting area
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(228 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(36 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(43 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(247 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Mountain hotel with an outdoor pool, 4-minute walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes by foot from Gatlinburg SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to February 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1429 out of 2633 reviews
Rating 8 - Good. 721 out of 2633 reviews
Rating 6 - Okay. 338 out of 2633 reviews
Rating 4 - Poor. 91 out of 2633 reviews
Rating 2 - Terrible. 54 out of 2633 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

EDUARDO, Panama

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
This hotel is all about location. The room was clean, staff is friendly. However, it is a very old fashioned hotel with old fashioned rooms. Breakfast is below average (coffee is poor). Parking is very very tight. All the pools and hot tubs were not working (2 weeks without being repaired)
Stayed 4 nights in Nov 2025

10/10 Excellent

Hannah, Davenport

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

scott

Stayed 1 night in Oct 2025

4/10 Poor

Peggy

Travelled with partner
Liked: Cleanliness
Had to call maintenance 2 days in a row to get the TV to work. Was only one trash can, it was in bathroom . Finally figured out the coffee pot. So on last day we were there it worked.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

cherie

Stayed 2 nights in Nov 2025

10/10 Excellent

Iyari

Liked: Cleanliness, amenities, property conditions & facilities
great location, friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times over the years & it’s our fav Gatlinburg hotel! Very convenient to Downtown Gatlinburg & we love the river runs right beside hotel. Staff was friendly & helpful throughout our stay!
Stayed 3 nights in Oct 2025

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, amenities
Room was clean there were a couple stinky bugs..but if the slider is opened not uncommon.
Stayed 3 nights in Nov 2025

6/10 Okay

nadim, Marietta, GA

It was OK
Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
The room was clean and the complimentary breakfast was pretty good. We’d stay again
Stayed 2 nights in Oct 2025

8/10 Good

Dona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very nice. The bisquits at the included breakfast were the best I ever had! The hotel has a lot of great amenities, tho showing its age a bit. Perfect location for walking to Gatlinburg shopping and several great restaurants.
Stayed 5 nights in Nov 2025

4/10 Poor

ricky

Stayed 1 night in Nov 2025

10/10 Excellent

Sahana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Staff & service
Disliked: Amenities
Location couldn't have been better. The hotel felt old and dingy. Everything was a little ripped, a little torn, a little discolored, a little off. Looks like it was incredible in 1990, and hasn't been updated since.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

10/10 Excellent

Katilyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Yeniset

Liked: Cleanliness, amenities, property conditions & facilities
I spend a wonderful time there
Stayed 3 nights in Aug 2025

8/10 Good

William

Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Manikanta Sai Manohar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Kia

Liked: Cleanliness, staff & service
Staff was very friendly and the room was clean.
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very courteous and room was clean. Location is excellent. Only diwnside i Is that it is a bit dated, but still a nice place. Pool and hot tub were broken.
Stayed 3 nights in Nov 2025

10/10 Excellent

Valine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Location is walking distance to everything downtown. The staff were so sweet and funny! Loved the front desk staff!! Rooms were dated but well kept. Overall would come back again.
Stayed 2 nights in Oct 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool closed should of been compensated other than everything good
Stayed 2 nights in Nov 2025

10/10 Excellent

shannan, Trinity

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and view
Stayed 4 nights in Oct 2025