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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Lobby
Standard Room, 1 Queen Bed
Suite, 1 Bedroom
Suite, 1 Bedroom

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪1 min walk‬
  • Place, Gatlinburg Space Needle
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪5 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel with 10 restaurants, steps from Gatlinburg Convention Center
10 restaurants, 4 bars/lounges, and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out. Change of towels is available on request.
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Microtel Inn & Suites by Wyndham Gatlinburg's great location. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 4 coffee shops/cafes, and 4 bars/lounges
  • Amenities include free lobby newspapers, an elevator, and a vending machine
  • Guests speak favorably about the area's walkability and the clean accommodations
  • Steps from Gatlinburg Convention Center and 10 minutes by foot from Great Smoky Mountains National Park
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 6.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 268 out of 1005 reviews
Rating 8 - Good. 219 out of 1005 reviews
Rating 6 - Okay. 206 out of 1005 reviews
Rating 4 - Poor. 143 out of 1005 reviews
Rating 2 - Terrible. 169 out of 1005 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Regina

Stayed 1 night in Nov 2025

4/10 Poor

Janette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Bathroom. Clean Breakfast Area, Customer Service Urgently needs improvement.
Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just need a bigger area for breakfast
Stayed 2 nights in Nov 2025

2/10 Terrible

randy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
rooms outdated and need repairs and staff not very friendly
Stayed 3 nights in Nov 2025

6/10 Okay

Mark

Disliked: Staff & service, amenities
The staff weren't overly friendly to some non-English speaking guests when i was checking in. The facilities looked a bit worn out and can use some renovations and increased maintenance.
Stayed 1 night in Nov 2025

2/10 Terrible

Preston

Travelled with family
Disliked: Property conditions & facilities
Housekeeping was terrible. Spoke with other guest and seems like it was a common issue. Rooms were very nasty. We will not be back to this place.
Stayed 2 nights in Nov 2025

6/10 Okay

Kenneth, Saint James

Stayed 2 nights in Nov 2025

10/10 Excellent

terrie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The service was very good everyone was polite and courteous! The rooms were clean and very comfortable. Will be staying there again !
Stayed 1 night in Oct 2025

4/10 Poor

tianyang

Stayed 2 nights in Oct 2025

2/10 Terrible

Bonnie Terry, Springfield

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets weren’t changed from previous guest. Lady at desk gave me clean sheets and offered to help me change the sheets. Room was really dirty curtains falling down due to missing hooks and the name Micro lives up to its name “extra small” rooms. Forget about breakfast nothing was there and the area is smaller than a bathroom. One plus thing is it’s convenient to Main Street. I’m surprised Wyndham even has brand name on this hotel.
Dirty sheets
Dead bug
Dead bug
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just needed a place to stay overnight. microtel in Gatlinburg is my go to when i travel
Stayed 1 night in Oct 2025

6/10 Okay

Anna

Older hotel, breakfast is basically cereal, fruit, and bread. The bed was comfortable.
Stayed 4 nights in Oct 2025

6/10 Okay

Mathew

Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

2/10 Terrible

JOSEPH

Disliked: Cleanliness, staff & service, property conditions & facilities
First time in over 20 years staying here I had to wait in my car 3 hours to get my room clean instead just putting us in a room that was ready. I know we were early, but the clerk didn't care being a Wyndham member they always worked with me.Very upset my wife and I were tired from traveling.
Stayed 2 nights in Oct 2025

6/10 Okay

Ting

Disliked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Saimir

Stayed 2 nights in Oct 2025

4/10 Poor

Freddie

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel overall not clean dirty. Carpets dirty. Lobby entrance block with lot of things preventing people from exiting in an emergency.
Stayed 2 nights in Oct 2025

10/10 Excellent

Virginia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property could use little updates. Lady at front desk was excellent. Very quite and great location to everything.
Stayed 3 nights in Oct 2025

8/10 Good

STEPHANIE

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Oct 2025

8/10 Good

melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast wasn't all that great. Nothing was really fresh.
Stayed 2 nights in Oct 2025

8/10 Good

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable basic room. Next door to convention center and walking distance to downtown.
Stayed 1 night in Oct 2025

6/10 Okay

Debra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The front office staff in the evening, appeared to have been speaking on her cell phone and was very loud where it kept us awake in our room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2025