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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Lobby
Standard Room, 1 Queen Bed
Suite, 1 Bedroom
Suite, 1 Bedroom

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪1 min walk‬
  • Place, Gatlinburg Space Needle
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪5 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

A hotel room with a bed, bedside tables, a TV, and a window.

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

10 restaurants, 4 bars/lounges, and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out. Change of towels is available on request.
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Microtel Inn & Suites by Wyndham Gatlinburg's great location. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 4 coffee shops/cafes, and 4 bars/lounges
  • Amenities include free lobby newspapers, an elevator, and a vending machine
  • Guests speak favorably about the area's walkability and the clean accommodations
  • Steps from Gatlinburg Convention Center and 10 minutes by foot from Great Smoky Mountains National Park
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 6.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.8
Rating 10 - Excellent. 274 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 199 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 162 out of 1003 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to everything
Stayed 2 nights in Feb 2026

8/10 Good

Muffazel

Liked: Cleanliness, staff & service
Room, location
Stayed 2 nights in Jan 2026

8/10 Good

Denise

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean but freezing when we arrived. Consider turning the heat on in the room to take the chill off. The hall always smelled like Marijuana.
Stayed 2 nights in Jan 2026

2/10 Terrible

wina

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The beds are dirty they have hairs we have to change out own bed sheets
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026

6/10 Okay

Shay

Stayed 2 nights in Dec 2025

6/10 Okay

Dewayne

Disliked: Property conditions & facilities
Old property
Stayed 3 nights in Nov 2025

6/10 Okay

Rafael

Disliked: Cleanliness, property conditions & facilities, room comfort
Easy
Stayed 2 nights in Dec 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Julia

Stayed 1 night in Jan 2026

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities
When we were arrived (Friday) there was a large bag full of trash sitting next to the completely full trash can in the hall of the 3rd floor outside of the elevator. The trash was still there until after 1pm on Saturday. There was then a strong smell of cleaning soap or some other product that resulted in me having a headache during the whole stay. We even opened the window try and air it out, but it was still there. We tried to see if there was a air freshener devise somewhere in the room, but did not see one. There breakfast consists of dry cereal and wrapped pastries. Which should be listed as a to-go breakfast and not continental. Unfortunately, we will not be returning to this location again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jack

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool!
Stayed 3 nights in Jan 2026

10/10 Excellent

Colby

Stayed 2 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
It was clean and nice staff great location
Stayed 2 nights in Dec 2025

10/10 Excellent

John, New Auburn

Stayed 1 night in Jan 2026

8/10 Good

Ted

Stayed 1 night in Jan 2026

8/10 Good

John, Clayton

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is in a good location to downtown G-burg; the suite was good for spreading out comfortably. However, I have to say overall everything was in a shabby condition. For example, stained carpet, baseboards pulling away, and ceiling tiles hanging askew in the garage area. Also, the toilet was much too low and the bed not very comfortable. This wasn’t our first time staying here, but it will be our last.
Stayed 4 nights in Dec 2025

6/10 Okay

Jason

Disliked: Staff & service
The girl at the front desk when we arrived around 1pm on 1/3/26 was very rude and probably needs to find a new Job because her customer service skills SUCK!!! I’ve stayed here a few times over the past few years and the customer service at the front desk is the only trouble I’ve ever had. No it’s not a five star hotel but it’s very convenient to the main strip in Gatlinburg. The price is fair for what it is but like I said the customer service at the front desk SUCKS!!
Stayed 1 night in Jan 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly, staff great location. We were lucky and was on the side with the space needle got to see it all lit up for NYE.
Stayed 3 nights in Dec 2025

6/10 Okay

Jerry

Disliked: Cleanliness, staff & service
We were good with everything but house keeping. They put dirty towels on the racks instead of giving clean ones. I know for a fact it was dirty because I spilt milk and the towel was on the floor they literally picked it up and hung it in the bathroom. That is disgusting
Stayed 5 nights in Dec 2025

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, amenities
The blow dryer in the room was melted and didn't work. I had to go buy one from Walgreens to use, as hotel staff gave me another that hangs on the wall and I wasn't hanging it myself and it would try to fall on the floor during use. The bedding seemed unclean. The bathroom floor looked pretty old and cracked. The television was garbled and distorted, the screen had some sort of issue as well so I couldn't really hear the shows playing. The only thing good about the hotel during my stay was it was pretty quiet. But, it was also convenient to get to the convention center as well - directly across the street.
Stayed 4 nights in Dec 2025

2/10 Terrible

Hardik

Stayed 1 night in Dec 2025

10/10 Excellent

Namit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Hossein

Stayed 1 night in Dec 2025

8/10 Good

Sandra

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel is in a great location. It was nice to see the hotel had been painted since our last visit. Disappointed that the bathroom faucet was not attached, tile was broken on the bathroom floor. Glad I brought slippers to wear in the room as the carpets were filthy.
Stayed 4 nights in Dec 2025