See all properties

Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

A multi-story hotel with balconies, a parking area, and a stone bridge over a stream.
A breakfast bar with stone walls, wooden ceiling, and a view of the outside.
A hotel with a stone retaining wall, a small stream, and a parking area with cars.
A hotel room with a bed, two bedside lamps, a desk, a chair, a bathroom with a sink, and a mirror.
A hotel with multiple balconies, a swimming pool, and a view of autumn trees.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables with lamps, a small sofa, a desk with chairs, and a fireplace.

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a large bed, two bedside tables with lamps, a small sofa, a desk with chairs, and a fireplace.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Upgrade

A hotel room with a large bed, a desk, a chair, a mirror, and two bedside lamps.

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

A hotel room with two beds, a desk with a lamp, a TV on the wall, and a door.

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside lamps, a green armchair, a framed picture on the wall, and a patterned carpet.

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a TV, a chair, and a door.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a minibar.

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Indoor pool, outdoor pool
The Wander Hotel, a Ramada by Wyndham
Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,225 reviews
The price is €102
includes taxes & fees
7 Jul - 8 Jul
The Wander Hotel, a Ramada by Wyndham

About this property

Quality Inn Creekside - Downtown Gatlinburg

This smoke-free hotel features coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Creekside - Downtown Gatlinburg. During your stay, you'll be connected to the convention center, and just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas, and meeting rooms are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Onsite recreation includes hiking/biking trails
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gatlinburg Convention Center and 5 minutes by foot from Great Smoky Mountains National Park
  • Dogs welcome for a fee
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

Guests are served free buffet breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 316 out of 1132 reviews
Rating 8 - Good. 202 out of 1132 reviews
Rating 6 - Okay. 203 out of 1132 reviews
Rating 4 - Poor. 184 out of 1132 reviews
Rating 2 - Terrible. 227 out of 1132 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a friendly staff will definitely stay again amazing views from room of the mountains
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pet friendly, nice staff, great breakfast
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness
Clean room, good breakfast choices , location is perfect
Love the fireplace
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Check in was quick and easy and the room offered so much for a very affordable price!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great andeasy access
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brittney

The location of the hotel was the best.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cozy bed, the fireplace and tub were top tier! My favorite part though was the creek that runs right through there, from our balcony we were right on top of it! Would definitely book again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kyle

Liked: Staff & service, amenities
It was a very nice stay.... it could've been cleaner but it was discussing!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Steven M

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was friendly and very accommodating.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Randll

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome seeing the bears
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
The bathrooms need to be updated, paint on door was peeling off, ac didn’t work well. Bed was comfy. Staff was very nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service
Staff was very courteous!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Scott

Liked: Cleanliness
The room was clean and comfy. Outside the room was meh
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service
Nice rooms for the price.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kristy

Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean up to date rooms, good breakfast bar, friendly staff and a resident bear.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities
Our annual stay for the ETSBOA was everything we needed it to be. We always choose this comfy hotel close to EVERYTHING. With a great breakfast and clean safe rooms. Plus free parking as a bonus to guests. Housekeeping kept us stocked with clean towels. And with teenagers that’s an extra bonus for me.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Georgie

Liked: Cleanliness, property conditions & facilities
Room size ok, location excellent. Good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bryant

Liked: Cleanliness, amenities
Everything was good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MARSHA

Liked: Staff & service, property conditions & facilities
Rooms is not at clean as could be. The room we stayed in had some mold on ceiling, and floors was not vacuumed or mopped , you could tell. Other than that it’s a great location to stay. Love Gatlinburg
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Teresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and spacious, however very run down needs lots of updating. Paint peeling off walls. The front desk staff are very friendly and very helpful for suggestions in area. Can’t go wrong with this hotel’s location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sheri

Liked: Cleanliness, staff & service
Right in the heart of Gatlinburg you don't have to pay for parking! The room was clean and nice but it desperately needs updated. The staff was very helpful and friendly. We had a problem with our toilet it backed up and they moved us to a new room that was a little bigger and nicer than what we originally in and we stayed in it for the remainder of our stay at no additional charge. I would stay there again.
Stayed 3 nights in Mar 2026