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Hotel Cristal

3.0 star property

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Photo gallery for Hotel Cristal

Front of property
Lobby
Daily buffet breakfast for a fee
Interior
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
4 Rue Pradier, Geneva, GE, 1200
  • Place, Rue du Rhône
    ‪8 min walk‬
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Flower Clock
    ‪11 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a window with blue curtains, a small table with a vase, and a view of buildings outside.

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Triple Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hotel Cristal

Along with a bar/lounge, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Cristal's great location. During your stay, you're just a quick walk from Notre Dame Basilica. Features include free WiFi in public areas, plus a bar and a business center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from United Nations European Headquarters and 7 minutes from Palexpo
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Cristal also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Hotel Cristal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 287 out of 772 reviews
Rating 8 - Good. 328 out of 772 reviews
Rating 6 - Okay. 123 out of 772 reviews
Rating 4 - Poor. 21 out of 772 reviews
Rating 2 - Terrible. 13 out of 772 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
Location for train travel was excellent with barely a block to go to the station
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, helpful and just extremely nice. The room was very clean and the location is ideal. Will definitely stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Comfortable clean room, staff friendly and helpful. Great location for us as it was close to the train station. Would stay here again in the future
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Room as always, was spotless. Staff are very helpful and greet you warmly at all times. Location near the train station is amazingly convenient, all for a very reasonable rate. Highly recommend it.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

anna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient . Perfect location to everything Comfortable
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Clean easy transportation great location
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff , we were able to check in early which was so good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ashi

Liked: Cleanliness, staff & service, amenities
I had a short stay, but it was a great experience overall. The hotel was clean, comfortable, and well-maintained. What really stood out was the lobby staff especially marco and feven— everyone I interacted with was incredibly friendly, welcoming, and helpful. They made check-in smooth and set a great tone for the stay. I’d definitely consider staying here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Design
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jasleen

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Guolun

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right near the train station and extremely convenient for the transportation. Super quiet and comfortable. The staffs were super helpful and friendly. I’ll definitely come back when I visit Geneva.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room in a very convenient location for transport links and walkable to key areas too. Room was clean and amenities provided were great. Would stay again!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the price; hotel is modern and nicely designed.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
A place I will return to!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , clean comfortable room , would stay here again.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Junjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying Cristal hotel. It’s close to train station, restaurants, main bus, tram. And Geneva lake is just a short walk away.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ohgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shirley A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk in regards to parking options. Great location in downtown Geneva, easily walkable to anything we needed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was firm and just right. Chain restaurants nearby but also locally owned ones to enjoy!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. Beautiful hotel.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

mushuang

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location is good. Walk distance to lake and train station. Plenty of food choice is around.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristal was great!

Service was excellent, and the location is super convenient. Clean and modern rooms. Breakfast could have been better.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Stayed 1 night in Dec 2024