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Hotel Cristal

3.0 star property

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Photo gallery for Hotel Cristal

Front of property
Lobby sitting area
Daily buffet breakfast (CHF 19 per person)
Lobby
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
4 Rue Pradier, Geneva, GE, 1200
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Rue du Rhône
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

Single Room

  • Sleeps 1

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.8 out of 10
Good
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Triple Room

  • Sleeps 3

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About this property

Hotel Cristal

Hotel in Geneva with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Cristal's great location. During your stay, you're just a quick walk from St. James Way. Features include free WiFi in public areas, plus a bar and a business center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from United Nations European Headquarters and 10 minutes from CERN
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Cristal also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Hotel Cristal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 265 out of 728 reviews
Rating 8 - Good. 316 out of 728 reviews
Rating 6 - Okay. 115 out of 728 reviews
Rating 4 - Poor. 19 out of 728 reviews
Rating 2 - Terrible. 13 out of 728 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property in Geneva could not be better. Literally adjacent to the train station, shopping, excellent cafés and restaurants, and within a five minute walk of the lake and the promenade. Excellent for a solo traveler or a couple. Staff was warm and attentive and housekeeping, efficient and daily. I will absolutely stay here again when I return to Geneva.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My strategy is to book a hotel within walking distance of the train station, and Hotel Cristal fits this criterion. PROs: Walking distance to a vibrant shopping streets, e.g., Mont Blanc, Berne, etc., and plenty of eateries. Small cozy hotel room with all the convenience, clean, and topnotch shower! An off-season reasonable price. Excellent breakfast on the 8th Floor with a fantastic view at sunrise! Polite breakfast assistants. Nice lounge area which I never used to relax or do anything. CONs: Room could use a larger TV screen. More central lightings needed even though eco-friendliness is at play here. Hotel still uses traditional room keys with heavy metal keychain - imagine carrying that around town in your backpack! No free local newspapers for customers. Front desk staff could be a little less formal. But again chitchat is optional, and staff is a bit too cold and formal. An excellent choice after all. Recommended.
Stayed 3 nights in Sep 2025

8/10 Good

Abdullah, Riyadh

Stayed 1 night in Sep 2025

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

mushuang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location is good. Walk distance to lake and train station. Plenty of food choice is around.
Stayed 1 night in Aug 2025

10/10 Excellent

Shirley A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk in regards to parking options. Great location in downtown Geneva, easily walkable to anything we needed.
Stayed 1 night in Aug 2025

8/10 Good

Yin Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristal was great!

Service was excellent, and the location is super convenient. Clean and modern rooms. Breakfast could have been better.
Stayed 1 night in Aug 2025

6/10 Okay

Shaina

Liked: Cleanliness, staff & service
Bare bones hotel. Room was extremely hot when we came in and the A/C didn’t do much of anything
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was firm and just right. Chain restaurants nearby but also locally owned ones to enjoy!
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Jasleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room in a very convenient location for transport links and walkable to key areas too. Room was clean and amenities provided were great. Would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Mared

Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Junjie, STURBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying Cristal hotel. It’s close to train station, restaurants, main bus, tram. And Geneva lake is just a short walk away.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very clean and comfortable stay with a helpful and friendly staff. Excellent location as it was close to the train station, restaurants and was situated for a nice walk next to the lake. A pass for public transportation was a bonus.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff , we were able to check in early which was so good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Maria Francia A, Magnolia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and near the main train station. It gets noisy past midnight from people coming home from the restaurant and/or bar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bhaskar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service from front desk manager was very good . There were few amenities missing and they were able to accomodate. Room is nice however the bed is too low and they are more like 2 twin beds instead of queen size beds for couple. There was some chemical cleaning smell in the room , so we had to open windows. There are glass doors and got to be cautious not to hurt yourself going to bathroom etc. Our overall stay was pleasant and central to all places, 5 minute walk to the train station , supermarket and restaurants
Stayed 1 night in Jun 2025

8/10 Good

Dilka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, Clean, and Comfortable

I stayed at Hotel Cristal while attending business conferences in Geneva, and it was a great choice for my trip. The hotel’s excellent central location, just a short walk from Gare Cornavin, made it incredibly convenient to get around the city. There are plenty of restaurants and shops nearby, which was perfect for quick meals and evening strolls after work. The hotel was very clean and well-maintained, something I truly appreciated during a busy schedule. While the room was a bit small, it was comfortable and quiet—ideal for resting at night after long conference days. A special mention goes to the friendly and helpful staff, who made my stay smooth and pleasant with their warm service. Overall, I would recommend Hotel Cristal to business travelers and tourists alike looking for a clean, centrally located hotel with great service in Geneva.
Stayed 6 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable and extremely well located It’s a no-frills, get the job done Hotel. Rooms are a bit small but very nice. Train station is seven minutes walking Great choice especially if you’re looking for a place to sleep before catching a train
Stayed 1 night in Apr 2025