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Hotel Cristal

3.0 star property

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Photo gallery for Hotel Cristal

Front of property
Lobby sitting area
Daily buffet breakfast (CHF 19 per person)
Lobby
Single Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
4 Rue Pradier, Geneva, GE, 1200
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Jet d'Eau Fountain
    ‪17 min walk‬
  • Place, United Nations European Headquarters
    ‪3 min drive‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

Single Room

  • Sleeps 1

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.8 out of 10
Good
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Triple Room

  • Sleeps 3

Similar properties

Front of property
Hôtel International & Terminus
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 703 reviews
The price is €201
includes taxes & fees
2 Dec - 3 Dec
Hôtel International & Terminus

About this property

Hotel Cristal

Hotel with a bar, near Jet d'Eau Fountain
Along with a bar/lounge, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Cristal's great location. During your stay, you're just a quick walk from Notre Dame Basilica. Features include free WiFi in public areas, plus a bar and a business center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Jet d'Eau Fountain and a few minutes from United Nations European Headquarters
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Cristal also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Hotel Cristal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 721 reviews
Rating 8 - Good. 314 out of 721 reviews
Rating 6 - Okay. 114 out of 721 reviews
Rating 4 - Poor. 19 out of 721 reviews
Rating 2 - Terrible. 13 out of 721 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shaina

Liked: Cleanliness, staff & service
Bare bones hotel. Room was extremely hot when we came in and the A/C didn’t do much of anything
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was firm and just right. Chain restaurants nearby but also locally owned ones to enjoy!
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Jasleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room in a very convenient location for transport links and walkable to key areas too. Room was clean and amenities provided were great. Would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Mared

Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Junjie, STURBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying Cristal hotel. It’s close to train station, restaurants, main bus, tram. And Geneva lake is just a short walk away.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very clean and comfortable stay with a helpful and friendly staff. Excellent location as it was close to the train station, restaurants and was situated for a nice walk next to the lake. A pass for public transportation was a bonus.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff , we were able to check in early which was so good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Maria Francia A, Magnolia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and near the main train station. It gets noisy past midnight from people coming home from the restaurant and/or bar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bhaskar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service from front desk manager was very good . There were few amenities missing and they were able to accomodate. Room is nice however the bed is too low and they are more like 2 twin beds instead of queen size beds for couple. There was some chemical cleaning smell in the room , so we had to open windows. There are glass doors and got to be cautious not to hurt yourself going to bathroom etc. Our overall stay was pleasant and central to all places, 5 minute walk to the train station , supermarket and restaurants
Stayed 1 night in Jun 2025

8/10 Good

Dilka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, Clean, and Comfortable

I stayed at Hotel Cristal while attending business conferences in Geneva, and it was a great choice for my trip. The hotel’s excellent central location, just a short walk from Gare Cornavin, made it incredibly convenient to get around the city. There are plenty of restaurants and shops nearby, which was perfect for quick meals and evening strolls after work. The hotel was very clean and well-maintained, something I truly appreciated during a busy schedule. While the room was a bit small, it was comfortable and quiet—ideal for resting at night after long conference days. A special mention goes to the friendly and helpful staff, who made my stay smooth and pleasant with their warm service. Overall, I would recommend Hotel Cristal to business travelers and tourists alike looking for a clean, centrally located hotel with great service in Geneva.
Stayed 6 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable and extremely well located It’s a no-frills, get the job done Hotel. Rooms are a bit small but very nice. Train station is seven minutes walking Great choice especially if you’re looking for a place to sleep before catching a train
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yandra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service and excellent location. However, the facilities are in urgent need of renovation.
Stayed 2 nights in Feb 2025

8/10 Good

Shanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the many hotels surrounding the train station in Geneva. This one is modern and can be reached easily via an undergound passage to a pedestrian mall, something to consider if you have heavy bags. Very clean facility, comfortable but sparse rooms. Very good buffet breakfast. Efficient staff at the front desk. Walkable to the lake and area hotels and shops, even a walk across the bridge takes no more than 20 minutes. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station, nice place and well maintained. The checkout time is at 12 which is very convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was welcoming and helpful. Rooms were clean and comfortable. Very convenient location near the train station and walkable to Old Town and the lake. Buses were easy to navigate and a nice option to reach the United Nations.
Stayed 1 night in Mar 2025

10/10 Excellent

Min Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mahmoud, Riyadh

Stayed 2 nights in Jan 2025