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DoubleTree Resort by Hilton Hotel Penang

4.0 star property

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Presidential Suite, 1 King Bed, Terrace | Bathroom
Creator video
Exterior
Presidential Suite, 1 King Bed, Terrace | Living area
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100
  • Place, TeddyVille Museum
    ‪1 min walk‬
  • Place, Miami Beach
    ‪5 min walk‬
  • Place, Batu Ferringhi Beach
    ‪16 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe King Room With Balcony High Floor

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Room With Balcony High Floor

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Guest)

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

8.0 out of 10
Very good
(3 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King, Deluxe Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

King, Deluxe Room, Balcony

7.0 out of 10
Good
(4 reviews)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Premier Room, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout curtains

King, Premier Room, Balcony, Sea View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Suite, 1 Bedroom, Balcony

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony

  • Hill view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Suite, 1 Bedroom, Balcony, Sea View

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony, Sea View

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Suite, Terrace, Sea View

King, Suite, Terrace, Sea View | Living area

King, Suite, Terrace, Sea View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Terrace, Sea View

Family Suite, 2 Bedrooms, Terrace, Sea View | Living area

Family Suite, 2 Bedrooms, Terrace, Sea View

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

King, Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Family Room, 2 Bedrooms, Balcony

8.0 out of 10
Very good
(11 reviews)
  • Hill view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace | Living area

Presidential Suite, 1 King Bed, Terrace

  • Ocean view
  • 179 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Guest Room

In-room safe, desk, laptop workspace, blackout curtains

Guest Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible King Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

DoubleTree Resort by Hilton Hotel Penang

At DoubleTree Resort by Hilton Hotel Penang, spend the day on the nearby beach or relax by one of the resort's 2 outdoor swimming pools.
DoubleTree Resort by Hilton Hotel Penang offers 316 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This George Town resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and facials.
Our customers tell us they can't get enough of the helpful staff at DoubleTree Resort by Hilton Hotel Penang. During your stay, you're just a quick walk from TeddyVille Museum. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and garden views while dining at Makan Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Steps from TeddyVille Museum and 7 minutes by car from Ferringgi Beach
  • Local-area shuttle service available
As a guest of DoubleTree Resort by Hilton Hotel Penang, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this resort measures 4960 square feet (461 square meters) and includes a conference center. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly DoubleTree Resort by Hilton Hotel Penang. Self parking is free.

Smoking is allowed in designated areas at this 4-star George Town resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Makan Kitchen - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Foodstore - This coffee shop specializes in local cuisine and serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free covered self parking on site
  • Valet parking on site (MYR 30 per stay)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Foodstore

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (4,960 square foot of space)

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for MYR 140.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 68.00 for adults and MYR 34.00 for children
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Resort
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Resort George Town

DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 415 out of 925 reviews
Rating 8 - Good. 329 out of 925 reviews
Rating 6 - Okay. 95 out of 925 reviews
Rating 4 - Poor. 55 out of 925 reviews
Rating 2 - Terrible. 31 out of 925 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the breakfast was excellent.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, lovely staff and a decent breakfast It’s well worth a stay especially if you have children
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast and Friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so very kind and helpful! I always enjoy my stay!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Really nice, modern hotel with relaxed feel. Room with balcony and sea view was very comfortable. The staff were super friendly and helpful without being overhearing. Would definitely stay here again
View from treadmill in hotel gym
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, with wonderful views. The staff were lovely, friendly and knowledgeable with tips on places to visit. Food is fantastic also. Highly recommended.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Ann Karin

Liked: Cleanliness, staff & service
Luxurious rooms and very god restaurant. Disappointed outside, and nothing to do other than the pool.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Radha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, spacious and comfortable. The bed was very comfy and gave us a good night's rest. Room service was efficient too.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All staff are excellent. We had a lovely stay here for three nights. Food is really very good with much choice. If we are in Penang we will definitely come here again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Sharfaaz

Liked: Cleanliness, staff & service, amenities
👍
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dwayne Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Neil

Liked: Cleanliness
Room felt dark and decor felt old and dated. Beds were comfortable. There was a damp, musty smell and the surfaces felt damp. Room should be clean, dry and fresh. Staff were professional.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ria

Liked: Cleanliness, amenities, property conditions & facilities
All fine
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming. Great place to stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Manerah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay!
View from room balcony
Mr. Teddy
Mrs. Teddy
Cute street sign
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Pejman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Excellent Hotel. We stayed there for 5 nights and we enjoyed it there. The service was nice and our kids really liked it there. The breakfast was also really nice with very friendly staff. I can definitely recommend this hotel.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Louise

Liked: Cleanliness, staff & service
The rooms themselves were very spacious and the pool area was very clean with comfortable loungers. Breakfast was also tasty with a good mix of western and local food. Th reason for my 3 star review is that it is advertised as having direct access to the beach when actually it is across an over pass and tou have to scramble across boulders to reach the sand. The second point is that it is advertised as being 16 mins walk from the night market when it’s actually 45 min walk and roads are so windy with no pavement that it would not be safe to do so. However the hotel is on a bus route which is super handy as bus to Batu Ferranghi area costs 1.40R and only takes 5 mins.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Por

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Zi Qing

Liked: Amenities, property conditions & facilities
Room was spacious but had a mirror facing the bed which is unpleasant Room floors can be cleaner as its not clean enough to be barefoot The bathroom deaigns were a bit inconvenient where water will splash everything Staffs were very friendly and helpful, the free cookie was nice The breakfast buffet was average but had a lot of selections
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Double Tree is a quiet and clean property with great staff located just a short 10 min drive from the busier Natu Ferringhi area. This is a great property for families with children and there are family rooms (connecting doors) available. There is a small beach across from the hotel that is quiet but suitable for beach activities.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

anbha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a amazing stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

AZREEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , fast check in & out process, friendly staff, the breakfast buffet caters various choice of food ( western, indian, chinese, malay cuisine )
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Han Yang

Liked: Cleanliness, staff & service, amenities
Friendly staff (especially those in the restaurant), our stay were very good except the gym condition as the clean-up schedule doesn't seem to be keeping up and our time in the gym were always without towels.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sutha

Liked: Cleanliness, amenities, property conditions & facilities
2nd time staying here and everything's was good. Will definitely come back here if we're staying in Ferringhi next time.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and good service
Stayed 3 nights in Jan 2025