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ibis London Stratford

3.0 star property

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Photo gallery for ibis London Stratford

Breakfast, lunch, dinner served; international cuisine
Desk, blackout curtains, soundproofing, free cots/infant beds
Exterior
Business centre
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
1a Romford Road, Stratford, London, England, E15 4LJ
  • Place, Westfield Stratford City
    ‪9 min walk‬
  • Place, Queen Elizabeth Olympic Park
    ‪13 min walk‬
  • Place, London Stadium
    ‪4 min drive‬
  • Airport, London (LCY-London City)
    ‪17 min drive‬

Room options

View all photos for Twin Sweet Room by ibis

Twin Sweet Room by ibis

Twin Sweet Room by ibis

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Sweet Room by Ibis

Family Sweet Room by Ibis

Family Sweet Room by Ibis

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Sweet Room by ibis

Double Sweet Room by ibis

Double Sweet Room by ibis

8.0 out of 10
Very good
(40 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • City view

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About this property

ibis London Stratford

Pet-friendly London hotel connected to a shopping center, 9-minute walk to Westfield Stratford City
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis London Stratford offers 108 accommodations with hair dryers and complimentary toiletries. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis London Stratford. During your stay, you'll be connected to a shopping center, and just a quick walk from Westfield Stratford City. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Westfield Stratford City and Queen Elizabeth Olympic Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. The business-friendly ibis London Stratford also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 8.99 per 24-hour period)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 12.50 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 for adults and GBP 6.00 for children
  • Fee for in-room wired internet: GBP 8.99 per 24-hour period (rates may vary)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London Stratford
ibis London Stratford
London Stratford ibis
Accor London Stratford
Hotel Ibis London
ibis London Stratford Hotel
Ibis London Stratford Hotel London
Ibis London Stratford England
ibis London Stratford Hotel
ibis London Stratford London
ibis London Stratford Hotel London

ibis London Stratford Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 351 out of 1002 reviews
Rating 8 - Good. 416 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Hotel Stratford

Hotel is very close to the train station, less than 10 minutes walk. Staff are very friendly and accommodating! Rooms are comfortable with good facilities. Lots of shops nearby. Stayed there when I was going to ABBA Voyage.
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Provide a better area for breakfast. Sausages were awful bacon burnt scrambled eggs didn’t taste of anything area was messy
Stayed 2 nights in Oct 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value. Friendly staff

Good value hotel with friendly and helpful staff. Room small but clean and functional. Had a problem with extension socket not working but it was worked around
Stayed 1 night in Oct 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay. I came early in the morning. The attendant wasn't very nice. But the next attendant was nice when I checked out. Great hotel room.
Stayed 1 night in Oct 2025

10/10 Excellent

Mernan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were super friendly and helpful. I was having a bit of a headache when I came in and the staff at reception picked up on that and made me feel so at home with genuine concern. The room was clean, sheets, towels etc.I absolutely loved the bathroom plus the price is very competitive. Breakfast had a wide variety of options. This Ibis is excellent value for money and going forward, I will be lodging there whenever I visit Stratford.
Stayed 1 night in Oct 2025

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great location
Stayed 1 night in Oct 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Anya

Stayed 1 night in Sep 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping never came in to clean but left cart outside our door. Had to retrieve our own towels and dump garbage. Not worth it.
Stayed 3 nights in Sep 2025

8/10 Good

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Staff were really friendly, hotel felt secure and food was nice at breakfast. Bed was comfy however carpet and bathroom felt a bit tired in places.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Max

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sewage smell throughout
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2025

4/10 Poor

Adrian

Business traveller
Liked: Room comfort
Disliked: Staff & service

I'd go back, but only if the last option!

I get it's a relatively cheap hotel, but so much of wrong. Some staff have a poor attitude to everything and dont want to be there or listen to guests. One evening member of staff excellent but didn't get his name. He should be single out for some praise Food is poor quality - except breakfast which was superb. No one understands the conceit of starter and main. Later arrives as you're eating your (limited choice) of starter! Careful touching the irons - there's an ironing room, not one brought to your room - they leak everywhere and spit limescale crud on your clothes if you try to use steam. Saving grace is cost and location
Stayed 2 nights in Sep 2025

8/10 Good

Tam

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Felt nice. Stylist. Got more than I bargained for
Stayed 1 night in Aug 2025

4/10 Poor

Stella

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Bed service was poor on the first night as one of the twin beds were dirty and not changed after the last guest. I pointed it out to the housekeeper and she immediately changed both beds completly. I did not like that within our room when you flushed the toilet it made a loud vibrating noise that lasted over 3 minutes, this was reported to rhe front desk and nothing was done. I forgot money on the desk on Saturday and the housekeeper took it.
Stayed 4 nights in Aug 2025

6/10 Okay

Rebecca

Travelled with family
Disliked: Room comfort

Meh

We saw the funny side of being given a key to a room that already had guests in there when we walked in ( very embarrassing and awkward) Staff quickly dealt with it and we settled in for a gig we were attending ( my brother and I ) We were only in the room to sleep which is where the issue was discovered - the beds in this hotel are AWFUL, no air con and when I asked for a fan I got a rather short annoyed response about not having any. So after a long gig we couldn’t sleep - at all … which made the commute home horrible. IBIS OWNERS- invest in some QUALITY bedding - stop using stupidly thin memory foam mattress toppers and buy REAL mattresses for your paying guests. ###SEE PREMIER INN FOR DETAILS ABOUT WHY NASTY BEDS ARE A HUGE TURN OFF FOR GUESTS ### Lastly ( sigh) the breakfast buffet looked great but tasted terrible - dry leathery bacon cooked night before, scrambled eggs made from (as far as we could tell cat litter ) fruit used in the fruit salad wasn’t ripe so was totally tasteless Just a really uncomfortable, poor experience unfortunately- staff were okay but didn’t go above and beyond for anything in terms of fixing issues- especially with the fan issue and temp in the rooms. We shall revert back to Premier Inn as guaranteed a good nights sleep at least
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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