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The Sovereign

3.0 star property

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Photo gallery for The Sovereign

Vending machine
Shower, towels
Interior entrance
Interior
Free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
No 22 Lorong Kinta, Georgetown, George Town, Penang, 10400
  • KOMTAR
    ‪3 min walk‬
  • Penang Times Square
    ‪7 min walk‬
  • Gurney Drive
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Ensuite

Free WiFi

Deluxe Double Ensuite

  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Ensuite

Free WiFi

Double Room, Ensuite

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Free WiFi

Basic Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Standard

Family Standard

Family Standard

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Family

Free WiFi

Deluxe Family

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Sovereign

Hotel with free breakfast, a short walk to KOMTAR
Along with tour/ticket assistance, this smoke-free hotel has free breakfast and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
The Sovereign offers 14 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers.
During your stay at The Sovereign, you're just a quick walk from KOMTAR. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance
  • 5 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
Free breakfast is available. Public spaces have free WiFi. A vending machine and tour/ticket assistance are also featured at The Sovereign. Limited free parking is available on a first-come, first-served basis.

This 3-star George Town hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast

Conveniences

  • Vending machine

Guest services

  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bathroom

  • Partially-open bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sovereign Hotel Penang
Sovereign Penang
Sovereign Hotel George Town
Sovereign George Town
The Sovereign Penang/George Town
The Sovereign Hotel
The Sovereign George Town
The Sovereign Hotel George Town

The Sovereign Reviews

Reviews

6.6
Rating 10 - Excellent. 20 out of 240 reviews
Rating 8 - Good. 87 out of 240 reviews
Rating 6 - Okay. 75 out of 240 reviews
Rating 4 - Poor. 39 out of 240 reviews
Rating 2 - Terrible. 19 out of 240 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay almost a month due to MCO, terrible Wifi and cleanliness staff is not friendly House Keeping is not always being done until you asked for it Condition of the room is terrible Ants can be spotted every where
Stayed 6 nights in Mar 2020

8/10 Good

Rasiti

Liked: Cleanliness, staff & service, room comfort
Great location for my trip
Stayed 1 night in Mar 2020

8/10 Good

Ai Ling

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

edward, penang

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
给的钱是deluxe double ensuite 的钱，不过照片和房间完全是天和地，风扇都还没装上去，却和我们说这个是新design 够力的没有下次了
Stayed 2 nights in Apr 2019

4/10 Poor

TK

Disliked: Cleanliness, property conditions & facilities, room comfort
the towel was no change and torn. soap was not given.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
I stayed at 1st floor, room floor unsecured, old wood floor, can see through below, it also makes sound when we stepped on it, so disturbing coz i bring my baby. Blanket and bedding seems like not clean (might be) but no odor. Room not as in photo, im quite disappointed. No tv remote. Have aircond remote but malfunction. Room door hard to open, stuck to open from outside, inside much easier. Overall, what I paid is not worth what I get
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
3rd time been here. so far so good.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Azima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
location not bad，but others.....
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel room maybe given not up to par, As bathroom is open top share with bedroom not so good. Still in renovation part of the units in hotel
Stayed 1 night in Nov 2018

6/10 Okay

Nam

Wi-Fi service

We stay at the rear building and the WIFI is down at the rear portion until we check out. Very sad and disappointed.
Stayed 3 nights in Nov 2018

8/10 Good

Mr Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice view from outside, but the room are different from what we get. Room are dirty, no bottles water provide, no tv, no boiling water facility & no sleeping lamp, please think twice if you plan to stay here with family. Only suitable for back packer & single traveler.
Stayed 1 night in Oct 2018

4/10 Poor

Abe, Melbourne australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We checked out earlier because of the condition of the room
Stayed 3 nights in Sep 2018

8/10 Good

joejele, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

K2891SP

Disliked: Staff & service, property conditions & facilities

See if you are the lucky one... Read on >_<

Booked this hotel due to its cheap deal and heritage style... so I am prepared not to have much expectation on it. No lift. So carry your own luggage. Let me introduce some of their rooms: Room G102 Door spoilt, difficult to open and close, ppl can peep through from outside. Fridge with water leaking. Aircon not cold. Room G103 Aircon not cold. Both rooms have no doors to separate sleeping area and toilet/shower. Room G105 better and bigger. But aircon and fan are noisy. Not sure if it's dampness causing the mouldy smell. Those rooms near the reception or those at ground floor are better than those at level 2. But overall, no noise reduction between rooms, no toiletries, no hair dryer, no kettle, no tv signal. Complimentary breakfast are kuehs, toast, diluted coffee, tea bags... decent breakfast so don't compare with those hotel international breakfast buffet. Seen three receptionists (one at a time), not sure their shift will change or fixed. Ard morning to noon (don't seems like a Malaysian): Not so friendly, gets irritated easily. Evening to night (a slimmer middle aged lady): Make an effort to check on the problem. Midnight to morning (a guy): Willing to change the rooms when requested and passed message after his shift. I prefer the lady who prepared breakfast cos she is the friendliest person in this hotel. Try to chit chat with her, at least she will smile back. Location of this hotel is actually not bad... but there are definitely better hotels just a few steps away.
Stayed 2 nights in Aug 2018

6/10 Okay

Mohd Ismadi

So so Ok
Stayed 2 nights in Aug 2018

4/10 Poor

zack

Disliked: Cleanliness, staff & service

Nice locality

The room was not ready by 2.00pm. No towels were readily placed in room. The attitude of the front office staff was terrible.
Stayed 1 night in Sep 2018

4/10 Poor

leong

Limited car park provided. door lock got issue. air cord compressor sound very noice.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2018