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Best Western Garfield House Hotel

3.0 star property

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Photo gallery for Best Western Garfield House Hotel

A hotel lobby with a wooden reception desk, leather chairs, a coffee table, and large potted plants.
A hotel dining area with tables, chairs, and lamps.
A hotel room with a sofa, chairs, a table with a plant, and a window with curtains.
A modern hotel room with a large bed, a sitting area with a sofa and armchairs, a desk with a chair, a large mirror, and a television.
A modern living room with a sofa, chairs, a coffee table, and a decorative bowl with flowers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Cumbernauld Road, Stepps, Glasgow, Scotland, G33 6HW
  • Place, Crow Wood Golf Club
    ‪18 min walk‬
  • Place, Buchanan Street
    ‪13 min drive‬
  • Place, OVO Hydro
    ‪16 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪27 min drive‬

Room options

View all photos for Comfort Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and a wall-mounted heater.

Comfort Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 2 Single Beds, Non Smoking

A hotel room with two beds, each with a pillow and a lamp. There is a nightstand with a phone and a glass of water.

Comfort Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A neatly made bed with a patterned pillow set, wooden headboard, and two bedside lamps.

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a sofa, a coffee table, and two lamps.

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a small table with a bottle and glass, a chair, and a window with curtains.

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a sofa, a coffee table, a TV, and a desk.

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Walk-in Shower)

A modern hotel room with a large bed, a sitting area with a sofa and armchairs, a desk with a chair, a large mirror, and a television.

Suite, 1 King Bed, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Single Beds, Executive

Desk, iron/ironing board (on request), free cots/infant beds

2 Single Beds, Executive

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Double Bed, Executive

Desk, iron/ironing board (on request), free cots/infant beds

1 Double Bed, Executive

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 1 Double Bed, Standard Room

Desk, iron/ironing board (on request), free cots/infant beds

1 Double Bed, Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Best Western Garfield House Hotel

A restaurant, 2 bars/lounges, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Garfield House Hotel offers 45 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Glasgow hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western Garfield House Hotel. During your stay, you'll be within walking distance of Crow Wood Golf Club. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Buchanan Street and 10 minutes from George Square
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and 6 meeting rooms are available.

Public spaces have free WiFi. The business-friendly Best Western Garfield House Hotel also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

This 3-star Glasgow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM.
Best Western Garfield House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: This property is a popular wedding venue. Guests may experience high levels of related noise on weekends.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

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Best Western Garfield House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 701 reviews
Rating 8 - Good. 238 out of 701 reviews
Rating 6 - Okay. 46 out of 701 reviews
Rating 4 - Poor. 20 out of 701 reviews
Rating 2 - Terrible. 14 out of 701 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay the staff are so friendly food very good would stay there again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great and they offer an express breakfast if you need to leave early
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff and lovely clean room with very comfy bed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively hotel 2nd time staying and it didn’t disappoint
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, comfy room 👌
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great value all round.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

June

Liked: Cleanliness
Nice breakfast nice stay could do with being sign posted better outside the hotel entrance Clean and ok for a nights stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Guiseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bre
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities
Bar and lounge facilities good. Rooms a bit dated but clean. Breakfast good, overall, value for money. I would stay again for sure.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities
Room was clean, and staff very friendly. Overall very pleasant.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a family as a pitstop on our to visit family in the scottish highlands.Staff were friendly and helpful. Breakfast was great with a wide choice and the rooms were clean and comfortable. I would recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience at the hotel, staff very friendly and always eager to help even though it was a short trip. Will be going back definitely.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front of house staff was excellent. The Swedish manager freely moved my room to ensure I wasn't bothered by a wedding occuring.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities
Spacious room and very friendly staff especially at reception when we arrived. Wonderful cooked to order full breakfast. Would definitely stay again when visiting family in Scotland
Stayed 1 night in Jan 2026
Verified review

8/10 Good

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
Staff great Room pretty good Absolutely clea and comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay very much
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. All staff that we came into contact with (reception, breakfast/bar,room) were both lovely and efficient.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here you go — warm, positive, and exactly four lines: ⭐⭐⭐⭐⭐ Best Western Glasgow Stepps A warm, welcoming stay from start to finish, with friendly staff who go out of their way to make you feel at home. The rooms are comfortable, spotlessly clean and well‑equipped, offering everything you need for a relaxing break. Dining here was excellent — delicious food, great service and lovely surroundings to enjoy your meal. Conveniently located and fantastic value, it’s the perfect choice whether travelling for work or leisure. Hope you love it! 😊
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, never had any reason to complain. Stayed here a number of times and will continue to do so.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly Cost very reasonable. Food excellent. Clean rooms. Comfy beds. Nothing not to like.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Fantastic wee hotel, the room was very clean and excellent value, where the hotel is a wee gem where the staff were all very helpful
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, always looking after the customer. The room was clean and it was very convenient. Five minutes walk to the train station.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
nice and peaceful
Stayed 1 night in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very comfortable room. Good food and friendly staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities
Staff were extremely helpful as we had a dog and they rearranged furniture so we could eat with our friends whilst our dog could stay with us in the bar
Stayed 1 night in Dec 2025