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Best Western Garfield House Hotel

3.0 star property

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Exterior
Restaurant
Suite, 1 King Bed, Non Smoking
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Cumbernauld Road, Stepps, Glasgow, Scotland, G33 6HW
  • Place, Crow Wood Golf Club
    ‪18 min walk‬
  • Place, Buchanan Street
    ‪11 min drive‬
  • Place, OVO Hydro
    ‪13 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪23 min drive‬

Room options

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Comfort Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Walk-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
ibis budget Glasgow
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 1,000 reviews
The price is €51
includes taxes & fees
26 Apr - 27 Apr
ibis budget Glasgow

About this property

Best Western Garfield House Hotel

A restaurant, 2 bars/lounges, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Garfield House Hotel offers 45 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Glasgow hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western Garfield House Hotel. During your stay, you'll be close to Glasgow Fort Shopping Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by car from OVO Hydro and 10 minutes from Buchanan Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and 6 meeting rooms are available.

Public spaces have free WiFi. The business-friendly Best Western Garfield House Hotel also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

This 3-star Glasgow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM.
Best Western Garfield House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: This property is a popular wedding venue. Guests may experience high levels of related noise on weekends.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

BEST WESTERN Garfield House Hotel Glasgow, Scotland
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Best Western Stepps Garfield House Hotel
Best Western Glasgow Stepps Garfield House
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Best Western Garfield House Hotel Glasgow
Best Western Garfield House Hotel Hotel Glasgow

Best Western Garfield House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 632 reviews
Rating 8 - Good. 227 out of 632 reviews
Rating 6 - Okay. 41 out of 632 reviews
Rating 4 - Poor. 17 out of 632 reviews
Rating 2 - Terrible. 12 out of 632 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean and tidy, excellent shower. We ate in the restaurant which was also very good. Nothing to complain about at this price point. Would stay again.
Stayed 1 night in Dec 2025

8/10 Good

ELIZABETH

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff great Room pretty good Absolutely clea and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, never had any reason to complain. Stayed here a number of times and will continue to do so.
Stayed 1 night in Dec 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities
Fantastic wee hotel, the room was very clean and excellent value, where the hotel is a wee gem where the staff were all very helpful
Stayed 1 night in Nov 2025

8/10 Good

william

Stayed 1 night in Nov 2025

10/10 Excellent

kris

Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very comfortable room. Good food and friendly staff.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked at the last minute and when I arrived Keri greeted me with warmth and openness that started my stay off feeling comfortable and at ease. The room was fine. It was clean and cozy. I was in room 16 which felt a bit like I was in a corner closet do to it's location in an off shoot of the main hall. Once inside the room, it was decent space, tidy and acceptable. There wasn't any coffee in the room, which isn't a problem but did surprise me. The staff I dealt with made me feel at home.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

8/10 Good

BERNARD

Stayed 1 night in Sep 2025

8/10 Good

Alistair

Stayed 1 night in Sep 2025

6/10 Okay

Shiqiao

Travelled with family, Business traveller
Liked: Staff & service
Overall the property is ok, but it’s a bit dated I think. A bit old inside. Not very insulated between the rooms. You could hear almost everything above you or next to you. Sometimes can wake you up at night. The environment is really nice, food from the restaurant was amazing, services and staff were lovely, just the quality of the rooms are a bit let down.
Stayed 1 night in Sep 2025

10/10 Excellent

JEFFREY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice property. Clean room and washrooms. Hot water. Overall very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for 1 or 2 nights. Very attentive staff, public areas very clean. Bedrooms could perhaps do with a bit of modernisation - lighter colours might make the rooms feel bigger - but all in a good night sleep and had everything we needed. Food very good and reasonably priced.
Stayed 1 night in Aug 2025

8/10 Good

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff who couldn’t do enough to help you.
Stayed 1 night in Aug 2025

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and an 8 minute walk to Stepps Station that took us into town/city and surrounding areas.
Stayed 2 nights in May 2025

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good but stairs up to first floor no lift Reception had to carry out suitcase up for us
Stayed 7 nights in Jul 2025