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Hotel Heden, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Heden, BW Signature Collection

A residential building with multiple gabled windows, a small gazebo, and a well-maintained lawn with outdoor seating.
A spacious dining area with high ceilings, natural light from large windows, and a central chandelier.
A modern bathroom with a glass-enclosed shower, a wooden bench, and a waterfall mural on the wall.
A cozy living room with a fireplace, a wooden coffee table, and comfortable seating.
A compact bedroom with a loft-style bed, a wooden staircase, a desk, and a small seating area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Sten Sturegatan 1, Gothenburg, 411 39
  • Place, The Avenue
    ‪4 min walk‬
  • Place, Nya Ullevi Stadium
    ‪7 min walk‬
  • Place, Liseberg Amusement Park
    ‪11 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪25 min drive‬

Room options

View all photos for 1 Queen Bed, Non-Smoking, Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

1 Queen Bed, Non-Smoking, Standard Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 4 Single Beds, Non-Smoking, Family Room

In-room safe, desk, blackout curtains, iron/ironing board

4 Single Beds, Non-Smoking, Family Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

A compact bedroom with a loft-style bed, a wooden staircase, a desk, and a small seating area.

Family Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a chair, a small table, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(174 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room Standard Queen with wall bed

A hotel room with a bed, a desk, a chair, a television, and a window with a city view.

Room Standard Queen with wall bed

8.4 out of 10
Very good
(97 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

A hotel room with a desk, two beds, a chair, a mirror, and a window with curtains.

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking (with Sofabed)

A modern hotel room with two single beds, a sofa, a small table, and a TV.

Standard Room, 2 Single Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Standard Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Heden, BW Signature Collection

A health club, a sauna, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Heden, BW Signature Collection offers 179 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Gothenburg hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a sauna.
Our customers tell us they can't get enough of the helpful staff at Hotel Heden, BW Signature Collection. During your stay, you're just a quick walk from Nya Ullevi Stadium. Features include free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Liseberg Amusement Park and Nya Ullevi Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Heden, BW Signature Collection offers its guests a health club and a sauna. WiFi is free in public spaces. Free breakfast is available. The business-friendly Hotel Heden, BW Signature Collection also features a terrace, a garden, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Gothenburg hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SEK 250 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Health club
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 400 per accommodation (varies based on length of stay), plus a one-time cleaning fee of SEK 500
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: SEK 250 per day
  • Pet fee: SEK 400 per accommodation (varies based on length of stay) plus SEK 500 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Guests who may encounter issues with stairs should be aware that the family room has a steep staircase. It is recommended that children under 6 years of age do not stay in this room.
Property Registration Number 559360-3649
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heden Hotell Liseberg
Heden Liseberg
Hotell Liseberg Heden
Hotell Liseberg Heden Gothenburg
Hotell Liseberg Heden Hotel
Hotell Liseberg Heden Hotel Gothenburg
Liseberg Heden
Liseberg Heden Hotell
Liseberg Hotell
Liseberg Hotell Heden
Hotell Heden
Hotell Liseberg Heden
Heden, Bw Signature Collection
Hotel Heden BW Signature Collection
Hotel Heden, BW Signature Collection Hotel
Hotel Heden, BW Signature Collection Gothenburg
Hotel Heden, BW Signature Collection Hotel Gothenburg

Hotel Heden, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 952 out of 2025 reviews
Rating 8 - Good. 727 out of 2025 reviews
Rating 6 - Okay. 264 out of 2025 reviews
Rating 4 - Poor. 59 out of 2025 reviews
Rating 2 - Terrible. 23 out of 2025 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities
Older.hotel with the olden charm, very clean and updated. Location is amazing and is closer to everything you need.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ruhamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful overnight stay at this hotel. The cleanliness really stood out—everything from the room to the common areas was spotless and well-maintained. The staff provided excellent service. It made my short stay incredibly comfortable and stress-free. I would definitely recommend this hotel to anyone looking for a clean, welcoming place with top-notch service.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Good location, decent hotel with large rooms. Not the most modern but OK.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Laura

Liked: Cleanliness, amenities
The room was fine- clean, well equipped! But it was stifling hot- and this is in the midst of a Swedish winter. There was no way to turn down the heat so we tossed and turned for many hours. Breakfast was lovely :)
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Åsa

Disliked: Staff & service, amenities
Otrevlig receptions personal.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Timo

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is in a crappy condition and sure not worth the price.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Majda

Disliked: Property conditions & facilities
Hotel is more likely 2-3 stars, not 4 stars as advertised. Hotel is dated, room was really worn out, old furniture, quite different from the picuters. Cleanliness average, breakfast ok, but nothing special. Be very carefull when booking hotel parking - not clear instructions which places belong to hotel and which to public parking. Got ticket, as some other guests (so check at reseption!) Definately not place to come back.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Mikael

Liked: Cleanliness, staff & service, amenities
Personal reception, frukost
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Saulius

Liked: Cleanliness, staff & service
There is mold in the room, after two nights all the clothes smell mold. The rooms are very dark.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Teresia

Liked: Cleanliness, staff & service
Sängarna hade så tunna madrasser
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fint hotel til prisen. Ældre hotel med fint vedligeholdt og behagelig tilstand for folk i alle lag. God beliggenhed tæt på byen og tæt på stadion og motorvejen. Og alligevel dejligt stille aften og nat.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Frukosten var bra. Lite knöligt o boka parkering, bättre när hotellet fixa detta.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Olof

Liked: Cleanliness, staff & service
Trevlig personal och frukost. Själva rummet väldigt slitet, svartmögel badrum, slitna golv, garderobsdörr hängde i ett gångjärn. Men sängarna var bra.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra boende . Nära till city. God frukost
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra frukost rummen helt ok
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Ulrica

Liked: Cleanliness, staff & service
Det som var negativt var frukosten. Fanns inga skyltar med info om allergener utan man var tvungen att fråga personalen. Svårt att få ordentligt svar när man frågade. För mjölkproteinallergiker var utbudet extremt begränsat och det som fanns var ganska utplockat. Förutom frukosten var allt helt ok. Lite slitet, men rent samt väldigt bra läge för sitt pris.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugnt och skönt! Bra frukost!
Stayed 1 night in Apr 2026

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