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HF Fénix Music

3.0 star property

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Photo gallery for HF Fénix Music

Business centre
Exterior
In-room safe, desk, soundproofing, free WiFi
Room (Melody Queen)
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Rua Joaquim António de Aguiar, 5, Lisbon, 1050-010
  • Marquis of Pombal Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪3 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Double Room (Melody)

Double Room (Melody)

Double Room (Melody)

9.6 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Melody King)

Room (Melody King)

Room (Melody King)

9.4 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Harmony, Plus, Quadruple use)

In-room safe, desk, soundproofing, free WiFi

Twin Room (Harmony, Plus, Quadruple use)

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room (Harmony)

In-room safe, desk, soundproofing, free WiFi

Twin Room (Harmony)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Harmony, Plus, Triple Use)

In-room safe, desk, soundproofing, free WiFi

Twin Room (Harmony, Plus, Triple Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(57 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room (Melody Queen)

In-room safe, desk, soundproofing, free WiFi

Room (Melody Queen)

9.6 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

HF Fénix Music

Hotel with a rooftop terrace, steps from Marquis of Pombal Square
This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and a business center.
HF Fénix Music offers 109 accommodations with safes and complimentary bottled water. 49-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the pool at HF Fénix Music. During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus an outdoor pool and a poolside bar.
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Marquis of Pombal Square and 3 minutes by foot from Avenida da Liberdade
WiFi is free in public spaces. You'll find a 24-hour business center on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at HF Fénix Music.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 51218/AL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HF Fénix Music Hotel Lisbon
HF Fénix Music Hotel
HF Fénix Music Lisbon
HF Fénix Music
HF Fénix Music Hotel
HF Fénix Music Lisbon
HF Fénix Music Hotel Lisbon

HF Fénix Music Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 1005 reviews
Rating 8 - Good. 245 out of 1005 reviews
Rating 6 - Okay. 35 out of 1005 reviews
Rating 4 - Poor. 9 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Janus, Dunchurch

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A modern setting
Stayed 3 nights in Jun 2025

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness
The staff were not in any way service orientated. Asking questions about the hotel facilities was like extracting teeth. At 6pm we had to ask why our room had not been made up! Turns out none of our floor had been serviced. The TV began throwing up error messages about not being connected to a network. I rang reception and a maintenance man arrived in minutes, but he could only speak portuguese and was unable to help. So no TV and no further word of explanation or apology from reception. Upon check-out I was ready for the question of whether all was OK with our stay. Not asked - not interested. Shame the management of this hotel lets it down because the room was otherwise fine. Enough space, enough light, and very well noise and temperature regulated. We will definitely avoid HF chain in future.
Stayed 2 nights in Jun 2025

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Disappointed that there was no bar or restaurant.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good value for money and it was good base to get around Lisbon. Staff were friendly and room was cleaned to a good standard every day. It was useful having the rooftop pool for the days we wanted to chill.
Stayed 4 nights in Jun 2025

8/10 Good

agnieszka

Travelled with family
Liked: Amenities, property conditions & facilities
Great breakfast, close to center
Stayed 3 nights in May 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in May 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

style over substance

Good, but a bit 'style over substance'. Why oh why do have a rattly translucent screen to divide bedroom from toilet and shower? The latter leaked water all over the floor and no towel rails to hang your wet ones on. Simple stuff: should do better! Roof pool area was great with super view.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastically located hotel for both walking and public transport. The hotel stay was really enjoyable and the musical theme added to the experience. We particularly enjoyed the Bluetooth speakers built in to the rooms. Each room is sandproofed from the next so we never heard any noise from other rooms while in our own.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly staff. Nice pool and pool bar. Very modern and eco friendly
Rooftop from the pool
Stayed 2 nights in May 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Alan

Stayed 4 nights in May 2025

6/10 Okay

Alan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay here if you like room safes that need 3 visits to repair, if you like small rooms that are contemporary but functionally poor, showers that leak into the seperate wc, reception staff who pick up the phone dont answer and dont pick it up again, call reception for an extra towel several times and finally get someone who says yes no problem we will bring one up but never did, be told at check in breakfast is included but when you go for breakfast they say no you have to pay extra, refill empty breakfast items at a snails pace, dont refill the american coffee after it is emptied the first time and the other coffee machines take turns at breaking down. Other wise its ok.
Stayed 5 nights in May 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything super.
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

The service was great and the hotel was beautiful.
Stayed 3 nights in May 2025

10/10 Excellent

SHARON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music theme was amazing and your front desk staff was over the top helping and making sure all was a positive experience. Thank you it was a pleasure to stay here.
Stayed 3 nights in May 2025

10/10 Excellent

Jeff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary nice room.
Stayed 3 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the HF Fenix Music in Lisbon! Rooms were uniquely themed, well appointed, and fun, the rooftop pool and bar were wonderful, and the staff were all very personable and knowledgeable. Would definitely recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Mubina, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not only clean, bu the staff was amazing, especially Ismail. He was very helpful in every way. made us feel as home.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kyung a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Delina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would recommend
Stayed 4 nights in May 2025

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk was awesome. He was helpful friendly and great customer service skills
Stayed 1 night in May 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025