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Mandarin Oriental, Guangzhou

5.0 star property

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Photo gallery for Mandarin Oriental, Guangzhou

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Premium bedding, down duvets, minibar, in-room safe
Exterior
Superior Room | Reception
Ballroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Taikoo Hui
    ‪3 min walk‬
  • Place, Grandview Mall
    ‪6 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe, Room, 2 Single Beds

Lounge

Club Deluxe, Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Lobby

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Lobby

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mandarin, Room, 1 King Bed

Lobby

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed

Lounge

Premier Suite, 1 King Bed

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed (Premier)

Lounge

Club Suite, 1 King Bed (Premier)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Reception

Superior Room

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mandarin Oriental, Guangzhou

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental, Guangzhou. During your stay, you'll be connected to a shopping center, and just a quick walk from Taikoo Hui. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Jiang by Chef Fei
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, aromatherapy, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and a sauna
  • Just a 2-minute drive from Taikoo Hui and 8 minutes from Beijing Road Pedestrian Street
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Mandarin Oriental, Guangzhou offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 18729 square feet (1740 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and multilingual staff are also featured at the luxury Mandarin Oriental, Guangzhou.

This 5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.
The Mandarin Cake Shop - Onsite delicatessen. Open daily.
The Loft - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 816.2 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 365 out of 454 reviews
Rating 8 - Good. 62 out of 454 reviews
Rating 6 - Okay. 17 out of 454 reviews
Rating 4 - Poor. 3 out of 454 reviews
Rating 2 - Terrible. 7 out of 454 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Triono j

Liked: Amenities, property conditions & facilities
Excellent location and great rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Muna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, lovely amenities. Excellent Location .
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Property and food and amenities as well as location is second to none
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Clean room, staff was helpful and was in a convenient place.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Muna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in everything
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ling

Liked: Cleanliness, amenities, property conditions & facilities
great room and great emplacement
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Prachatouch

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Zhongzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent service!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

DUANGRAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Absolutely great , great time , great location, great service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, conected to wonderful shopping mall, and one of the best breakfast in town.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

richard leslie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Que

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Xilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall very nice and comforting. Great rest and recovery after a long day
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

seesee

Liked: Cleanliness, staff & service, amenities
Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

carlo

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff, comfortable room, clean room
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book it for my parents, They said they love it. Great place. Thank you
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

Yew Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ken Yin sang

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are super well appointed..
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and staff
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ana Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, beautiful rooms, great service and dining options.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Leung Wai Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff and rooms are comfortable.
Stayed 3 nights in Sep 2023