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Mandarin Oriental, Guangzhou

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Photo gallery for Mandarin Oriental, Guangzhou

A modern spa with a circular hot tub, large windows, and a minimalist design.
A modern lobby with a reception desk, two elevators, and a decorative tree in the center.
A bar area with wooden ceiling, hanging lanterns, and a bartender at the counter.
A modern hotel room with a large bed, a seating area with a chair and ottoman, a small table with flowers, a TV, and a city view.
An outdoor dining area with wicker chairs and tables, umbrellas, and a bar visible through the glass.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Taikoo Hui
    ‪5 min walk‬
  • Place, Grandview Mall
    ‪6 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪33 min drive‬

Room options

View all photos for Club Deluxe, Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a seating area, and a glass partition.

Club Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe, Room, 2 Single Beds

A hotel room with two beds, a desk with a bowl of fruit, and a wooden dresser.

Club Deluxe, Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mandarin, Club Room, 1 King Bed

A modern hotel room with a glass dining table, a sofa, a flat-screen TV, and a wooden cabinet.

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a seating area, and a glass partition.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk with a bowl of fruit, and a wooden dresser.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mandarin, Room, 1 King Bed

A modern hotel room with a glass dining table, a sofa, a flat-screen TV, and a wooden cabinet.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a chair and ottoman, a small table with flowers, a TV, and a city view.

Executive Suite, 1 King Bed

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed

A modern living room with a glass coffee table, leather ottoman, and a flat-screen TV.

Premier Suite, 1 King Bed

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed (Executive)

A modern hotel room with a large bed, a seating area with a chair and ottoman, a small table with flowers, a TV, and a city view.

Club Suite, 1 King Bed (Executive)

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed (Premier)

A modern living room with a glass coffee table, leather ottoman, and a flat-screen TV.

Club Suite, 1 King Bed (Premier)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A modern hotel room with a large bed, bedside tables, a desk with a chair, a bookshelf, and a view of the city.

Superior Room

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

3 restaurants; breakfast, lunch and dinner served
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Tianhe
  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 344 reviews
The price is €160
includes taxes & fees
30 Aug - 31 Aug
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About this property

Mandarin Oriental, Guangzhou

This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental, Guangzhou. During your stay, you'll be connected to a shopping center, and just a quick walk from Taikoo Hui. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Enjoy Chinese cuisine at Jiang by Chef Fei, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and a sauna
  • 8 minutes by car from Beijing Road Pedestrian Street and 10 minutes from Canton Fair Complex
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Mandarin Oriental, Guangzhou offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 18729 square feet (1740 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and multilingual staff are also featured at the luxury Mandarin Oriental, Guangzhou.

This 5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
LIÁNG - Onsite bar. Open daily.
TANG - Onsite restaurant. Open daily.
Mandarin Oriental Cake Sh - Onsite coffee shop. Open daily.
The Loft - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Jiang by Chef Fei
  • LIÁNG
  • Mandarin Oriental Cake Sh
  • TANG
  • The Loft

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 816.2 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 368 out of 458 reviews
Rating 8 - Good. 63 out of 458 reviews
Rating 6 - Okay. 17 out of 458 reviews
Rating 4 - Poor. 3 out of 458 reviews
Rating 2 - Terrible. 7 out of 458 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yiying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and staff were all friendly and helpful.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-situated, efficient staff, nice amenities
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Well located and next to a shopping centers with many options of restaurants. Great service and personnel always trying to please your staying.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Triono j

Liked: Amenities, property conditions & facilities
Excellent location and great rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Charbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have previously stayed at Mandarin Oriental in Singapore and the service was no less at Mandarin Oriental Guangzhou. One of the best. Highly recommend!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Muna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, lovely amenities. Excellent Location .
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Property and food and amenities as well as location is second to none
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. Room was spacious and all staff very friendly, especially pleased with the gentleman at the concierge for assisting us in many things. (Can’t remember his name). Overall, highly recommended.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Clean room, staff was helpful and was in a convenient place.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Muna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in everything
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ling

Liked: Cleanliness, amenities, property conditions & facilities
great room and great emplacement
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, conected to wonderful shopping mall, and one of the best breakfast in town.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

DUANGRAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Absolutely great , great time , great location, great service
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Zhongzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent service!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Prachatouch

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Que

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Xilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall very nice and comforting. Great rest and recovery after a long day
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

richard leslie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ana Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, beautiful rooms, great service and dining options.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

carlo

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff, comfortable room, clean room
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Leung Wai Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff and rooms are comfortable.
Stayed 3 nights in Sep 2023