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Hôtel Jenny

3.0 star property

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Photo gallery for Hôtel Jenny

Indoor pool, pool loungers
French cuisine
Front of property – evening/night
Premium Room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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84, rue de Hégenheim, Hagenthal-le-Bas, Haut-Rhin, 68220
  • Place, St. Theresia
    ‪6 min drive‬
  • Place, Basel Zoo
    ‪9 min drive‬
  • Place, Basel University
    ‪9 min drive‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Reception
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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 204 reviews
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About this property

Hôtel Jenny

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hôtel Jenny offers 30 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hagenthal-le-Bas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages and massages.
Our customers tell us they can't get enough of the helpful staff at Hôtel Jenny. During your stay, you'll be close to St. Theresia. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at JENNY
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 7 minutes by car from St. Theresia and 8 minutes from Fondation Fernet-Branca
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hôtel Jenny, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 86 square feet (8 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Hôtel Jenny. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. A complete renovation of Hôtel Jenny was completed in November 2024.

This 3-star Hagenthal-le-Bas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.
JENNY - This restaurant specializes in French cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JENNY

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fishing
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 86 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Dock
  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1930
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to January 5:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool
The following facilities are closed on Christmas Eve and Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 21.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hôtel Jenny offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jenny
Hotel Jenny Hagenthal-le-Bas
Jenny Hagenthal-le-Bas
Hotel Jenny
Hôtel Jenny Hotel
Hôtel Jenny Hagenthal-le-Bas
Hôtel Jenny Hotel Hagenthal-le-Bas
Hotel Brasserie JENNY Spa Fitness near Basel

Hôtel Jenny Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 314 reviews
Rating 8 - Good. 101 out of 314 reviews
Rating 6 - Okay. 15 out of 314 reviews
Rating 4 - Poor. 4 out of 314 reviews
Rating 2 - Terrible. 2 out of 314 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Madina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is good but a bit pricy. very clean and tidy, smells nice. no shops around is a downside of it, as not everyone would want to have a dinner at the hotel. surrounding looks great, like in a fairy. we loved our stay at this hotel. thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service, property conditions & facilities
Short but great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this quaint hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Beautiful property. The staff are amazing. Excellent option if you travel with kids
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property in a quiet lovation
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with good restaurant. Staff was very family friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

J'ai payé la chambre avec le petit déjeuner inclus, mais lorsque nous avons quitté l'hôtel, le petit déjeuner nous a été facturé à 23 euros par personne.
Stayed 1 night in Mar 2025

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with small swimming pool & sauna

Nice clean hotel in a peaceful location on the border between France & Switzerland. We particularly enjoyed the swimming pool, sauna & hammam. Breakfast was nice too.
Stayed 1 night in Dec 2024

10/10 Excellent

Vytautas

Stayed 1 night in Dec 2024

10/10 Excellent

Alexandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place!!!

Very good and peaceful place
Stayed 1 night in Dec 2024

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! Helpful staff. We needed an outlet adapter. They loaned us one. When we asked if there was anywhere nearby we could purchase one, they said, "no need to waste your vacation time looking for one." (Although it was used) they allowed us to purchase theirs. Incredibly thoughtful and considerate of our vacation! The hot tub wasn't working, which was disappointing, as it's one of the reasons we booked that place. We were only there for one night, so can't much else about the property or amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, quaint hotel outside of Basel. We found a parking spot fairly easily. We choose to take a bus into Basel, which was easy and affordable. Just a short walk to the stop. Everyone was very nice and helpful. They worked hard to keep the guests happy. The breakfast was very good. The restaurant was excellent. This is not a business hotel but a nice getaway. We did not use the pool, but it looked nice. The back garden was nice, with a stream running along it. Relaxing. They do have an outdoor hot tub, but the water looked like it needed to be changed out. It was a little green and foamy. The rooms were large and comfortable. The little tables next to the bed were attached to the wall but were sloped and needed repair. Just some minor maintenance issues. Overall a good stay and would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco, London

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay HERE!

If you want a relaxing location for your next trip stay HERE! The hotel is very well kept, the staff go above and beyond, the food at breakfast and in the adjoining restaurant is top notch and the pool/sauna/hot tub area is superb! Book this hotel you won’t regret it!
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

magnificent property

A really beautiful property to stay at. The rooms are very well appointed, clean and quiet. The staff are all very friendly. The pool is wonderful. The area is lovely. Highly recommended
Stayed 1 night in Apr 2024

6/10 Okay

Tazire

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
No 24 hour duty, this place seems strange at night walking, there is literally nothing around the area besides the border which was interesting
Stayed 2 nights in Mar 2024

6/10 Okay

Anthony

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Room fine , garden great for the dog , food and wine poor and expensive. Staff helpful and cheerful.
Stayed 1 night in Sep 2023

10/10 Excellent

JANE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing spot near the water. Beautiful trees and grassy area
Stayed 1 night in Jun 2023

10/10 Excellent

Søren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice stay, more than expected. Friendly staff, really enjoyed the pool.
Stayed 1 night in Aug 2021

10/10 Excellent

Scotty, Ogden UT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was removed from big city life yet so close to so many places to eat or shop. The entire staff was friendly and went out of their way to ensure an enjoyable stay. The indoor swimming pool, lounge area and breakfast are worth writing home about. We wished we had eaten our evening meal at the hotel restaurant, but instead decided to go into Basel. The menu variety and lower cost at Hotel Jenny made our in town decision regretful. Prior to leaving “Lin” provided us directions on where to park in Basel and suggested places to see which included a small boat ride across the Rhein River for less than $2 a person. Thanks Lin!!! Hotel Jenny is THE PLACE to stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019