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Hotel Sorriso Hamamatsu

3.0 star property

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Photo gallery for Hotel Sorriso Hamamatsu

Front of property
Lounge
Executive Room, 2 Single Beds, Smoking | Bathroom
Interior entrance
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
322-7 Sunayama-cho, Chuo-ku, Hamamatsu, Shizuoka-ken, 430-0926
  • Place, Act City Hamamatsu
    ‪4 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪9 min walk‬
  • Place, Hamamatsu Castle
    ‪17 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪72 min drive‬

Room options

View all photos for Standard Twin (Non-smoking)

Premium bedding, Select Comfort beds, desk, free WiFi

Standard Twin (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room-Non-smoking

Miscellaneous

Deluxe Twin Room-Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room, 1 Single Bed, Smoking (B)

Single Room, 1 Single Bed, Smoking (B)

Single Room, 1 Single Bed, Smoking (B)

7.0 out of 10
Good
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Smoking

Room amenity

Standard Single Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Double Bed, Smoking

Room amenity

Deluxe Single Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Corner Double Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Corner Double Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Standard Twin Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Corner Double Non-Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Corner Double Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Deluxe Double Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Double Bed, Non Smoking

Room amenity

Deluxe Single Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Deluxe Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Standard Double Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Smoking

Executive Room, 2 Single Beds, Smoking

Executive Room, 2 Single Beds, Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room - Non-Smoking

Premium bedding, Select Comfort beds, desk, free WiFi

Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Twin Room, Non Smoking

Family Twin Room, Non Smoking

Family Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Double Futon
  • Free Wi-Fi

Similar properties

Front of property
EN HOTEL Hamamatsu
Naka Ward
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
4.0 out of 5, Very good, 374 reviews
The price is €39
21 Jun - 22 Jun
EN HOTEL Hamamatsu

About this property

Hotel Sorriso Hamamatsu

This hotel features a restaurant, self parking, and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Hotel Sorriso Hamamatsu offers 71 air-conditioned accommodations with slippers and hair dryers. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Hamamatsu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

During your stay at Hotel Sorriso Hamamatsu, you're just a quick walk from Act City Hamamatsu. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 10 minutes by foot from Hamamatsu Museum of Musical Instruments and a 2-minute drive from Hamamatsu Castle
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Sorriso Hamamatsu. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Hamamatsu hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.
Hotel Sorriso Hamamatsu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,600 per day)
  • Uncovered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: JPY 2000 per night (in/out privileges)
  • Nearby parking fee: JPY 1600 per day (591 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sorriso Hamamatsu
Sorriso Hamamatsu
Hotel Sorriso Hamamatsu Hotel
Hotel Sorriso Hamamatsu Hamamatsu
Hotel Sorriso Hamamatsu Hotel Hamamatsu

Hotel Sorriso Hamamatsu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 209 out of 494 reviews
Rating 8 - Good. 194 out of 494 reviews
Rating 6 - Okay. 71 out of 494 reviews
Rating 4 - Poor. 13 out of 494 reviews
Rating 2 - Terrible. 7 out of 494 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Reiko

I only spent 9 hours there, so hard to review. The location was good, within waking distance from the train station.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, extremely clean, very nice breakfast, comfortable bed, room quite small
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very comfortable and there is a work desk which is very useful.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

IRMA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in the middle of everything, it's walking distance to buses train and all sorts of restaurants. Staff was great.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Nice quick check in and nice staff. Room was dated and small. There was a step up and down from bathroom that seemed a bit hazardous at night. Liked how close it was to Shinkansen station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kuo-Hung

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026
Verified

6/10 Okay

TATSUYA

Liked: Staff & service
Disliked: Property conditions & facilities
One of the smallest rooms I ever stayed.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. 1 mint walk from Hamamatsu station. I wish I had time to eat the buffet style breakfast that was included . Overall , I like it .
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Very happy with everything. Lovely, helpful staff and good location near the station.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much. If I have to come back to Hamamarsu this one is my definite first choice.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The room like everything else in Japan was clean and well maintained. The raised floor to enter the bathroom and overall size was not great. The room is small and the bath area reminded me of an RV bathroom.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms are pretty small especially if you are not used to confined spaces.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Satoshi

Disliked: Cleanliness, property conditions & facilities
Building going under maintenance outside so theres some noise during the day. Inside my particular room was bit dumpy and old but clean. When i say dumpy, im talking about stains on the wall by the vent,.etc.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一泊二日でお世話になりました。夕食のサービスカレーも、朝食も満足です。このお値段でこのサービスは（朝食付きは）充分だと思います。駅からも近くて、チェックイン前とチェックイン後の荷物の預かりサービスもあって本当に助かりました。また、浜松に来ることがあれば利用させていただきます！ぜひ、全国にチェーン店化して欲しいです！
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Masatoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さい部屋だけど、デスクとテレビの位置が良かった。見やすかった、ら
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

tomoko

Liked: Cleanliness, amenities, property conditions & facilities
スタッフさんの対応は丁寧で客室も 清潔＆加湿器も設置してあり良かった。 朝食は無料なのに種類もあって豪華。 今回は食べなかったけど夜食にカレーの サービスもあったみたい。 チェックアウトは自動で出来るので 時短で便利。とても満足です。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

HIROYUKI

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方の対応、挨拶など、とても気持ちの良い印象を持ちました。朝食が無料で、種類こそ少ないものの、一つ一つが美味しく、お金とったらいいのにと思いました。また、駅まで徒歩1分かからず、コンビニもすぐ隣にあり、便利なのも素晴らしい。空調が一括管理ということで、少し寒かったのが気になりましたが、総じて値段よりもよかったです。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mika

Liked: Cleanliness, amenities, property conditions & facilities
スタッフ皆さんの対応が誠実で良かったです
Stayed 1 night in Feb 2026
Verified

8/10 Good

MACHIKO

Liked: Cleanliness, staff & service, amenities
朝食会場のスタッフの対応がとても丁寧でした。無料の朝食がよかった。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Takashi

Liked: Cleanliness, staff & service, amenities
とても良かった
Stayed 1 night in Jan 2026
Verified

8/10 Good

MIEKO

Liked: Cleanliness, amenities, property conditions & facilities
2泊。 ベッドはセミダブル、バスタブは丸型で身体が浸かれます　タオルは毎日交換ですが掃除、 ベッドメイクは2日に1回、私は満足です。 シャワー用タオル、スポンジは無し 荷物置き無し 空気清浄機有　加湿器有はありがたいです 朝食8時頃混みますが席はあります 夕方20時までラウンジでカレーありです
Stayed 2 nights in Dec 2025
Verified

8/10 Good

??

Liked: Cleanliness
清潔な客室でした。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryoko

Liked: Cleanliness, amenities, property conditions & facilities
最高でした。 いつもありがとうございます。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

shinichiro

Liked: Cleanliness, property conditions & facilities, room comfort
清潔でスタッフ対応も丁寧で快適でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Naohiro

Liked: Cleanliness, staff & service, amenities
スタッフの皆様はきちんとしつつ、フレンドリーでよかった 朝食もフリーでも、しっかりしていて十分でした、 お風呂はつかれますが、狭いので星四つで。 また浜松にきたさいは、使おうと思います。
Stayed 1 night in Dec 2025