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Holiday Inn Hamburg - City Nord by IHG

4.0 star property

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Photo gallery for Holiday Inn Hamburg - City Nord by IHG

Exterior
Property amenity
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Sports facility
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

View in a map
Kapstadtring 2a, Hamburg, DE, 22297
  • Place, Stadtpark
    ‪3 min walk‬
  • Place, Miniatur Wunderland
    ‪11 min drive‬
  • Place, Reeperbahn
    ‪12 min drive‬
  • Airport, Hamburg (HAM)
    ‪5 min drive‬

Room options

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Minibar)

Standard Room, 1 King Bed with Sofa bed (Minibar)

Standard Room, 1 King Bed with Sofa bed (Minibar)

9.8 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(40 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Single Bed, Accessible

  • Sleeps 1
  • 1 Twin Bed

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About this property

Holiday Inn Hamburg - City Nord by IHG

Hotel with a sauna, 5-minute walk to Stadtpark
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center.
Holiday Inn Hamburg - City Nord by IHG offers 297 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hamburg - City Nord by IHG. During your stay, you're just a quick walk from Stadtpark. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a sauna
  • 5 minutes by foot from Stadtpark and a 3-minute drive from Planetarium Hamburg
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Hamburg - City Nord by IHG offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. The business-friendly Holiday Inn Hamburg - City Nord by IHG also features a terrace, a garden, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant Freihafen - Onsite restaurant.
Bar Pier - Onsite bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 27 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Pier
  • Restaurant Freihafen

Things to do

  • Gym
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 18 to December 26:
  • Dining venue(s)
The following facilities are closed on Thursday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 18 for children
  • Covered self parking fee: EUR 27 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Holiday Inn Hamburg City Nord Hotel
Holiday Inn Hamburg City Nord
Holiday Inn Nord

Holiday Inn Hamburg - City Nord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Katayoun

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is not free .its too much .
Stayed 5 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Vered

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vered

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was nice. The location was good - near a park and easy public transportation. It was clean, convenient and very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Maureen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Kitchen closed very early, and just poor communication
Stayed 1 night in May 2025

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly from the welcome at thw reception. The room was spacious, the view from our room was great, everything was very clean. The bar staff was very friendly, The hotel is very close to the subway and it’s about 20 minutes away from downtown. On weekends, the public parking outside is free.
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room and the staff was friendly but you will have to pay extra for parking if you don’t want to try and find a spot on the street.
Stayed 1 night in Apr 2025

10/10 Excellent

Khatera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Rosaura

Stayed 1 night in Apr 2025

8/10 Good

T

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service at the front desk was responsive and excellent. They answered our questions and looked up the information for the S Bahn to the airport for a red-eye.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Saymon Rafid Noah

Liked: Cleanliness, property conditions & facilities
Good Experience
Stayed 6 nights in Jan 2025

6/10 Okay

Priyanka

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

L J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Superb, would definitely recommend
Stayed 5 nights in Dec 2024

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort

Lovley Hotel

A great few days staying close to family. Great connections to both bus and tube into the city. Lots of choice for breakfast and our room was spacious and comfortable. Area was a tad run down, but very close to the park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room in a convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

Jean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No walkable eating options....continental breakfast should be included or reduced prices....
Stayed 6 nights in Dec 2024

6/10 Okay

ALEXANDER, IRVING

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was very cold and asked for it to be turned up but was told the hotel doesn't allow it to go past 25°C. Then asked for an extra blanket and was told i had to come get it myself from the lobby.
Stayed 1 night in Dec 2024

8/10 Good

Tricia

Close to airport. Checked us in to our room earlier than 3pm.
Stayed 1 night in Dec 2024