Hotel Alster-Hof - Reviews, Photos & Rates | ebookers.ie

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Hamburg •1 Room

Hamburg • 1 Room

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Hotel Alster-Hof, Hamburg, current page

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4.3 out of 5

Excellent!

See all 23 ebookers Reviews

"Location is superb. Hotel is near train station. 30 mins away from airport by train. Near restaurant, bakery and great shopping destination. Very conv ... " More

By a verified traveller on Sun 20 Oct 2019

Points Of Interest

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Check-in

Check-out

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Alster-Hof. During your stay, you'll be connected to the convention centre and just a quick walk from Casino Esplanade. Features include free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include dry cleaning/laundry, a concierge and a porter
On-site recreation includes a gym and a sauna
Guests have great things to say about the helpful staff and the clean guestrooms
13 minutes by foot from Hamburg City Hall and a 4-minute drive from St. Pauli Piers
Pets welcome for a fee

Hotel Alster-Hof ratings based on 23 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Alster-Hof

5 out of 5

Location is superb. Hotel is near train station. 30 mins away from airport by train. Near restaurant, bakery and great shopping destination. Very convenient. Our shower room is newly renovated.

Posted by a verified traveller on 20 Oct 2019

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5 out of 5

Excellent hotel

Yards from u bahn short walk to shops. Next door to hofbrau haus

Posted by paul, from leeds England on 22 Oct 2017

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5 out of 5

Nice Hotel

Clean, friendly Hotel. Single rooms are big enough, showers are very good. Close to shops, restaurants, public transport and Alster. Only parking is not easy and expensive, but at night street parking is free

Posted by June, from A on 2 Jun 2017

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4 out of 5

Preis-Leistung passen. Matratze leider durchgelegen. Sehr alte Zimmereinrichtung. Aber sauber und freundliche Mitarbeiter. Alles in allem für eine Nacht buchbar.

Posted by Manuel, from Mülheim an der Ruhr on 3 Apr 2024

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4 out of 5

Zimmer unbedingt zum Innenhof buchen. Ansonsten viel Autolärm.

Posted by Doris on 14 Aug 2023

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4 out of 5

Strassenlärm je nach Zimmerseite

Posted by Doris on 6 Aug 2023

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5 out of 5

Gute Unterkunft mit gutem Preis-Leistungs-Verhältnis

Posted by Claudio on 5 May 2023

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5 out of 5

wieder einmal ein toller Aufenthalt. Einzelzimmer etwas in die Jahre gekommen. Bad ist neu. Sehr sauber, tolles Frühstück und sehr nettes Personal.

Posted by Heike on 6 Dec 2022

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5 out of 5

Es war ein schöner Aufenthalt

Posted by Mink on 4 Sep 2022

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3 out of 5

Dusche muss saniert werden und die Zimmer nach hinten raus sind laut. Die Lage ist perfekt mit ÖV erreichbar. Alles andere ist OK.

Posted by Hans Jörg on 7 Jul 2022

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About the Hotel Alster-Hof

Location Esplanade 12, Hamburg, HH 20354

Property Features

Hotel Alster-Hof offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Hotel Alster-Hof also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 3-star Hamburg hotel is smoke free.

1 building
108 guestrooms or units
7 levels
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Concierge
Beauty salon
Newspapers in lobby (free)
Television in lobby
Bellhop
Lift
No smoking on site
Bar or lounge
Dining venue

Family Friendly Amenities

Family property
Free WiFi
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Transport

Train station: Hamburg (ZMB-Hamburg Central Train Station) (1.3 km / 0.8 mi)
Metro station: Stephansplatz U-Bahn (0.1 km / 0.1 mi)

Room Amenities

Hotel Alster-Hof offers 108 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Minibar
In-room dining (limited hours)
Flat-screen television
Satellite channels
Hypo-allergenic bedding
Bath or shower
Housekeeping (daily)
Safe
Toiletries (free)
Telephone
Desk
Blackout curtains
Heating
Ensuite bathroom

Food & Drink

Hotel Alster-Hof has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sailing nearby
Bicycle rentals nearby

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Cots (infant beds) are not available.

Pet Policy

Pets: EUR 9.00 per pet, per night
Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No cots (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Online penalty collection
No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: EUR 9.00 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

You should know

One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars, and is displayed on this page as 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.