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C Hotel by Carmen's, BW Premier Collection

3.0 star property

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Photo gallery for C Hotel by Carmen's, BW Premier Collection

A modern restaurant with a central bar area, multiple dining tables with chairs, and a kitchen in the background.
Indoor wedding
View from property
A hotel room with a flat-screen TV, a fireplace, a sofa, a bed, a bathroom with a bathtub, and a window with curtains.
A spacious lobby with a central seating area, a reception desk, and a staircase leading to an upper level.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a flat-screen TV, a fireplace, a sofa, a bed, a bathroom with a bathtub, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

A hotel room with a large bed, a desk, a chair, a sofa, a fireplace, and a TV mounted on the wall.

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a red wall, a patterned carpet, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand, a lamp, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a flat-screen TV, a dresser, and a red accent wall.

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A hotel room with a patterned carpet, a red sofa, a dining table with chairs, and framed pictures on the walls.

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, a red accent wall, a desk, a chair, and a sofa.

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and a red accent wall.

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

A compact hotel room with a kitchenette, a sofa, a table, and a floor lamp.

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

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About this property

C Hotel by Carmen's, BW Premier Collection

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with DVD players and safes. 55-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at C Hotel by Carmen's, BW Premier Collection. During your stay, you're just a quick walk from Splitsville Hamilton. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine while dining at Baci Ristorante
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from TD Coliseum and 13 minutes from Lake Ontario
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. An indoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly C Hotel by Carmen's, BW Premier Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.
Baci Ristorante - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, food was good and reasonably priced, the staff were amazing, the rooms are lovely.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best staff. We love to stay here when we are in the area. Beautifully appointed rooms, comfy beds and great for families. The price cannot be beat either!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Great staff, excellent restaurant, and clean very comfortable beds, with a pretty bathroom.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very pleasant staff. The swimming pool is a little smaller than we thought from the pictures though. It's a great place to stay and we will again!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for one night but the place was clean and the staff friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Billiejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room! Great staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and responsive. The room was clean, smelled nice and was stocked with things guests need. The beds were comfortable and clean. Will definitely recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MaryAnn

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were friendly and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Staff was incredible, rooms were very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kudakwashe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

MaryAnn

Liked: Staff & service
I’ve stayed at Carmen’s a number of times. This time the room looked tired.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Always a nice place to stay in Hamilton, Ontario. Clean and comfortable with a nice bar and restaurant.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so lovely! King suite. The jacuzzi was faaabulous! Everyone was so lovely and friendly! Felt like a higher end hotel. Had the breakfast and that was also delish. Great value! The only sad thing was there’s no hottub, but if you have the jacuzzi you don’t need it !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Henry Steven William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very pleasant and accommodating, and this very attractive hotel is also very quirky. We stayed in a boutique themed room, dedicated to Sylvester Stallone, and the Rocky movies. That’s not as crazy as it sounds, and everything about the hotel was pleasant and accommodating. .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Bed was a little soft for my liking but otherwise a great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception was very welcoming room was extremely clean and quiet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deepshikha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities
Great as always
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room,quick and friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in the room was horribly cold
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcela

Friendly and helpful staff
Stayed 1 night in Nov 2025