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JM Marvel Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for JM Marvel Hotel & Spa

Front of property
View from property
Exterior
Bar (on property)
Free daily buffet breakfast

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Honeymoon Suite

1 bedroom, minibar, in-room safe, desk

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

1 bedroom, minibar, in-room safe, desk

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

1 bedroom, minibar, in-room safe, desk

Family Cozy Room

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (1147)
The price is €59
for 1 room
includes taxes & fees
18 Aug - 19 Aug
L’HÔTEL du LAC Hanoi

About this property

JM Marvel Hotel & Spa

Art Deco hotel with a full-service spa and free breakfast
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, spa services, and dry cleaning.
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
The free breakfast at JM Marvel Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a free manager's reception, and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to massages, body treatments, or facials at the spa
  • Services include free babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
JM Marvel Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at JM Marvel Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
JM Marvel Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
JM Marvel Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

JM Marvel Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 663 out of 774 reviews
Rating 8 - Good. 80 out of 774 reviews
Rating 6 - Okay. 22 out of 774 reviews
Rating 4 - Poor. 4 out of 774 reviews
Rating 2 - Terrible. 5 out of 774 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located, great service. Room on the smaller side but had everything we needed. Great option if you are staying in Hanoi.
Stayed 4 nights in Apr 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service in a convenient location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice, before and after an overnight trip to Ha Long Bay. It's well located, within walking distance of quite a few places. Rooms are well appointed, and staff are friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice, before and after a trip to Ha Long Bay. Both stays were excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at JM Marvel was wonderful. Always checking in to make sure my family was good. They provided great recommendation on food and services near the hotel. They also went above and beyond by noticing my mom upcoming birthday and decorated her room with balloons and happy birthday sign. The entire staff was delightful and thoughtful. From the front desk manager Jayce to the cleaning crew that decorated my mom’s room to the kitchen staff. I highly highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful and well located boutique hotel in Old Quarter of Hanoi. The staff were amazing from check in to check out! JM Marvel was our “home base” and we returned 3 times to our Hanoi home. Ny was our main point of contact and he pampered us and we were very well treated by the entire staff, but Ny was exceptional! Highly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Abhishek

Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. They dedicate a staff member who checks on you throughout the day. She is a personal concierge. Amazing!!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming, kind and helpful, they really provided outstanding service. We needed to leave early one morning for a guided tour, and they arranged for the restaurant to be available for us before official opening, so we could pack up some breakfast items to go. Location is also great, close enough to all the excitement in the Old Quarter and train street, tons of cafes, restaurants, street food stalls and stores within walking distance. Highly recommend and would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to Train Street, shops, a pharmacy and convenience store. The restaurant and bar on site had great drinks and food. Staff was friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The staff were particularly courteous and kind, the concierge was fantastic. Highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Hotel

This hotel is in a great location and the staff was extremely helpful. I really liked the look and style of the hotel. The breakfast wasn't the best I had on my 3 week vacation and one reason I didn't give the hotel 5 stars. Also, someone was moving furniture gor hours my last night there, which was really annoying as I was trying to rest. Overall, it's a nice hotel that I would definitely consider staying again.
Stayed 3 nights in Mar 2025

6/10 Okay

Terry

Disliked: Amenities
Breakfast was poor. No window. I should have been told when i made the reservation. The welcome on arrival was good. Food at CM was better.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fantastic

A lovely hotel within easy access to tourist attractions, but with the added benefit of an absolutely amazing team who are friendly, welcoming and helpful. They really will do everything they can to ensure you have a great holiday. Facilities were great, we ate at the sky bar a couple of times. It serves Vietnamese food at good prices as well as cocktails and other drinks.
Stayed 3 nights in Mar 2025

6/10 Okay

Suraj

Stayed 1 night in Mar 2025

10/10 Excellent

Neesath

Stayed 2 nights in Mar 2025

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service

This hotel is lovely, great location and the staff are so attentive and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Vi, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and very nice. Location was great.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ling-hua

Stayed 1 night in Feb 2025

6/10 Okay

Shankar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite small, although the hotel was centrally located. The staff were friendly. The roof top bar was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit and was the same, Great! The location is right in the middle of Old Quarter Ha Noi, walkable to many food spots, shopping, etc. Very clean rooms and comfortable, also fast laundry service. Sky Bar on the roof and a full restaurant servicing delicious Vietnamese food. We will return again,
Stayed 5 nights in Feb 2025