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JM Marvel Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for JM Marvel Hotel & Spa

A grand staircase with black railings leading to a hotel entrance.
A rooftop bar with a circular seating area, surrounded by palm trees and city views.
The entrance to JM Marvel Hotel & Spa, featuring a grand entrance with steps, a chandelier, and potted plants.
A hotel entrance with a wrought iron gate, a chandelier, and a sign reading "JM Marvel Hotel & Spa".
A hotel entrance with a black iron gate, a potted plant, and a chandelier.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
16 Hàng Da Street, Hoan Kiem, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Cozy Double Room

A bedroom with a large bed, a bedside table, a chair, a mirror, and a window.

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room

A bedroom with a large bed, a bedside table, a dresser, and a vanity with a mirror.

Junior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Cozy Room

A hotel room with a large bed, a desk with a chair, a vanity, and a mirror.

Family Cozy Room

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

A modern hotel room with a large bed, a sofa, a nightstand, a lamp, and a view of the city through the window.

Suite

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Marvel Balcony

A hotel room with a bed, a small table with a bottle and flowers, a balcony with a palm tree, and a city view at dusk.

Marvel Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with two beds, a sofa, and a small table.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite

A hotel room with a large bed, a sofa, a nightstand with a lamp, and a view of the city through the window.

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Marvel Balcony

A bedroom with a four-poster bed, a sofa, a small table, and a view of the outdoors.

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Cozy Twin Room

A bedroom with a large bed, a desk, and a chair.

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

JM Marvel Hotel & Spa

This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, spa services, and dry cleaning.
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
The free breakfast at JM Marvel Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a free manager's reception, and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to massages, body treatments, or facials at the spa
  • Services include free babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
JM Marvel Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at JM Marvel Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
JM Marvel Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
JM Marvel Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 761 out of 885 reviews
Rating 8 - Good. 89 out of 885 reviews
Rating 6 - Okay. 26 out of 885 reviews
Rating 4 - Poor. 4 out of 885 reviews
Rating 2 - Terrible. 5 out of 885 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Neesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is excellent!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leni-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk personal. Outstanding staff.
Great staff and a nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michelle Lois

Liked: Cleanliness, staff & service, amenities
Really great and thoughtful service. Rooms are neat too and the hotel location is quite convenient.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant classic hotel in downtown Hanoi. Friendly staff available at all hours. Very nice breakfast and super friendly staff. Highly recommended!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ylva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. First time in a hotel room without window but allover a great trip and experience. Nice and gentle staff that help you with everything.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. The staff is amazing going above and beyond surprising us with birthday gift and decoration. Very attentive and kind. Room is very comfortable and clean. Delicious breakfast with good variety and fresh food every day. I would stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel. We loved all aspects of the hotel from location, breakfast, and the amazing service we got from the staff. We will be back 10/10 Special thank you to Trang Nguyen 🙏
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Madison

Liked: Cleanliness
Staff was great especially Jayce! Great location too.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

James E

Liked: Cleanliness, staff & service, amenities
We absolutely love the staff here!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The room and bathroom were clean and the shower pressure was great! It was nice to come back to a comfortable bed after a long day of outings. The hotel is located in the heart of old quarter and everything is within walking distance. The hotel spa offers a “head spa” which includes a head massage and hair wash , and was nothing like I had experienced before. We were also picked up from the airport for around $25. Thank you JM Marvel for your hospitality!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our personal concierge Trang Nguyen made this a vacation we will never forget. Her attention to detail, follow up with our excursion, daily checking with us to make sure everything was going as planned, suggestions for places to shop and eat and her genuine compassion made even the smallest mishaps enjoyable. At one point her service brought us to tears of joy. JM Marvel is very fortunate to have Trang on their staff.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
The staff were wonderful! The accommodations excellent!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are very kind and attentive -Especially the front desk. They genuinely care for you and will be happy to accommodate and give any suggestions for restaurants, entertainment, and whatever it is you’re looking for. Overall the rooms are clean and the breakfast buffet is delicious and convenient. We’ve also tried their rooftop bar and their drinks are very good! They take the time to explain the drinks and there is even a happy hour! We wish we could have stayed here longer.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for few days and we received an amazing attention from the staff, in particular with Lee who constantly helped us to find the best choices, recommending places, booking transportation for us. She stayed in contact with us and followed up closely, even when our flight was cancelled due to the conflict in Middle East she was communicating with us making sure we arrived safe at home. Thank you to all the staff who made our stay truly wonderful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Amitakumari

Liked: Cleanliness, property conditions & facilities
The room was really clean. Staff were really helpful, friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Soo Ja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at JM Marvel Hotel & Spa. Right from when we arrived, we were treated as First Class guests. Mai Linh and her associates were awesome and genuinely appreciated that we chose to stay at JM Marvel. We will highly recommend anyone visiting Hanoi to stay at this hotel as it is a nice small boutique hotel that is located centrally in the Old Quarter. We are going to tell our friends to book here too. Thank you Mai Linh for making our stay memorable.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Derrith

Liked: Cleanliness, staff & service, amenities
Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Nenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ,very near to all shopping places!
Stayed 1 night in Jun 2025