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Western Hanoi Hotel

3.5 star property

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Photo gallery for Western Hanoi Hotel

A hotel room with two beds, a nightstand, a lamp, a chair, and a window with curtains.
A multi-story hotel with a well-lit entrance and outdoor seating area.
A well-lit living room with a sofa, coffee table, and a dining area with a table and chairs.
A restaurant with brick pillars, large windows, and a long dining table set for a meal.
A spacious lobby with a reception desk, leather seating, and large windows offering a view of the outdoors.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Lane No.75 Tran Thai Tong Street, Cau Giay District, Hanoi, 10000
  • Place, Indochina Plaza Ha Noi
    ‪10 min walk‬
  • Place, Vietnam National University
    ‪10 min walk‬
  • Place, Museum of Ethnology
    ‪16 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, wooden headboard, and a bedside table with a lamp. There is a desk with a laptop and a bowl of fruit.

Deluxe Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a wooden desk, a television, a bed with white bedding, a painting on the wall, and a door.

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, City View

A hotel room with a large bed, a TV mounted on the wall, a wooden cabinet, a sofa, a coffee table, and a vase with flowers.

Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Executive

A hotel room with two beds, a desk, and a chair.

Grand Executive

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, City View

A hotel room with two beds, a desk, and a chair.

Executive Double Room, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Executive Room, 1 King Bed
Riverside Hanoi Hotel
Cau Giay
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.6 out of 5, Good, 63 reviews
The price is €27
includes taxes & fees
10 Aug - 11 Aug
Riverside Hanoi Hotel

About this property

Western Hanoi Hotel

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, spa services, and a business center.
Western Hanoi Hotel offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Western Hanoi Hotel, you'll be within walking distance of Indochina Plaza Ha Noi. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 14 minutes by foot from Indochina Plaza Ha Noi and a 2-minute drive from Museum of Ethnology
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, a meeting room, and limo/town car service are available.

Public spaces have free WiFi and wired Internet. Spa services, a terrace, and barbecue grills are also featured at Western Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Onsite venue - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Western Hanoi Hotel
Western Hanoi
Western Hanoi Hotel Hotel
Western Hanoi Hotel Hanoi
Western Hanoi Hotel Hotel Hanoi

Western Hanoi Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 68 reviews
Rating 8 - Good. 28 out of 68 reviews
Rating 6 - Okay. 21 out of 68 reviews
Rating 4 - Poor. 6 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

KENJI

Liked: Cleanliness
客室清掃は良かったです。 建物は古いかな
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
この安さで清潔さや対応の良さ、さらに朝食のブッフェも含まれていることを考えると凄くいいホテルでした。幹線道路にも近いので、とても評価できます。
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Ishida

Disliked: Amenities
ビジネスでロケーションや価格帯もよいのでリピートで利用しています。
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
エアコンの効きが悪く、暑かった。
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

JUNICHI

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
モーニングを食べたが、 テーブルに虫がたくさんいた！ ホテルに着いた時フロントに誰もおらず、 音を立てても誰もこなく、 20分待ってたら ようやくホテルのスタッフが来た。
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Hiraku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルは良かった。特に朝食が美味しかった。
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも宿泊するホテルが満室でしたので、スグ側にある こちらを予約しました。普段はお向いのホテルなのですが、最上階にレストランがイルミに気になっていたので丁度よかったです。バーとレストランは少し今どきな感じ。夜はイルミが可愛いです。食事は朝食ビュッフェでした。美味しいですよ。お部屋も広くて綺麗です。ただ お部屋によって 窓がほとんどない部屋もありました。
Stayed 3 nights in Nov 2019
Verified review

4/10 Poor

WILLIAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

예약을 지키지 않는 사기(?) 수법

예약된 슈피리어 룸이 아닌 일반 룸으로 배정한 것부터 사기(?) 당한 느낌.
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

SANG MIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

딱 그가격

침구가 깨끗하지 않고 눅눅한 냄새가 났습니다.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

SANG HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

모든 직원들이 친절합니다. All employees are kind.

5번째 이용했어요 . 하노이에 갈때마다 이용했는데 모든 직원들이 친절하게 잘 대해 주셨어요. 미딩송다 한인타운과는 택시로10분 미만입니다. It's the fifth time I've used it. I used it every time I went to Hanoi. All the employees were kind to me. It's less than 10 minutes' taxi ride to Miding Songda Korean Town.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Tom

Liked: Staff & service
窓無い部屋で良くなかった
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The aircond in the room leaking
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

studioyukey

Liked: Cleanliness, staff & service, property conditions & facilities
フロントスタッフ、清掃員、レストランスタッフの応対が良い。 マッサージは質が悪い。
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Verified traveller

생각보다 방이 작고 TV가 별로임
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For business ok

Good surrounding with local food.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

JAEWOO

하노이 숙박

대체로 만족합습니다.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

まあまあです

目的地の近くだったので宿泊しました。部屋も綺麗で、スタッフも感じがよく、良かったです。
Stayed 3 nights in Sep 2018
Verified review

4/10 Poor

tsutomu

Disliked: Property conditions & facilities, room comfort

ビジネスでの宿泊と割り切って。

悪い点：スリッパが無い、窓が無い？、アメニティの補充不備、リモコンの電池切れでTVが操作できない 良い点：ビュッフェスタイルの朝食 ホテルはクラシックスタイル(古い)のホテルで懐かしい感じです。 でも何か感覚がしっくりしませんでした。
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

youngkyu

Liked: Cleanliness, staff & service, property conditions & facilities
특가 객실은 샤워실이 너무 좁아서 불편함. 일반 객실을 선택하세요 그외는 괜찮은 편
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service

내부 시설이 오래되었지만 저렴하게 숙박이 가능한 호텔

호텔 룸의 컨디션은 오래되서인지 보통이거나 별로임. 샤워기에서 따뜻한 물이 안나와 방을 교체함. 직원들은 친절한편. 룸써비스로 음식을 시켰는데 음식 맛은 괜찮았음. 호텔 주변에 식당과 마트가 있음.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Good price

Not bad
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

しっかりとしたホテル

英語対応、お湯がしっかり出る、電源設備、Wi-Fiの強さなど、ハノイでの一般的なホテルの水準は満たしていると思います。 問題無く快適に過ごせると思います。 1点言うとすれば、窓が無い部屋があります。ハノイの街並みを窓から見たい方は窓があるかは確認した方が良いと思います。窓が無くても快適なので問題ないと思います。
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Chichen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

可以住

隔壁新開了啤酒屋，熱鬧方便 旁邊還有新蓋的建案，都在夜間施工，吵了一點
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

DEOK JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋고, 침대가 넓은 방! 만족감 최고!

침대가 굉장히 넓고 좋았습니다. 편안하게 잘 지내다 왔네요~~~!
Verified review

6/10 Okay

yahman

Disliked: Room comfort

ロケーションOK

出張時利用しました。普通のホテルです。次回も利用しようかと考えております。価格的にも安く魅力はあるかと思います。食事については利用しておりませんのでコメントは出来ません。
Stayed 2 nights in Apr 2018