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ibis Carlisle – City Centre

3.0 star property

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Photo gallery for ibis Carlisle – City Centre

A group of people dining at a table with various dishes, including scrambled eggs, soup, and bread.
A hotel room with a large bed, a television mounted on a wooden cabinet, a desk with a chair, and a window with curtains.
A bar area with a sign reading "BEERS & LAGERS" and another sign for "WINES & SPIRITS".
A hotel reception area with a curved wooden reception desk, a television screen, and a seating area with striped chairs and a yellow sofa.
A room with striped armchairs, a yellow armchair, and a black sofa. There are two framed artworks on the wall, a small table with a vase, and a window with blinds.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
Portlands Botchergate, Carlisle, England, CA
  • Place, Carlisle Cathedral
    ‪9 min walk‬
  • Place, The Sands Centre
    ‪13 min walk‬
  • Place, Carlisle Castle
    ‪14 min walk‬
  • Airport, Carlisle (CAX)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, and a window with curtains.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(62 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Double Room

A hotel room with two beds, a flat-screen TV, a small table with a menu, and a window with curtains.

Family Double Room

7.2 out of 10
Good
(9 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with red curtains.

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Breakfast available
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The price is €78
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About this property

ibis Carlisle – City Centre

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Carlisle – City Centre. During your stay, you're just a quick walk from University of Cumbria. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Within a 10-minute walk of University of Cumbria and Carlisle Masjid
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Carlisle – City Centre also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Ibis Carlisle – City Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 13 for adults and GBP 6.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • Lift

More

  • 3 floors
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13 for adults and GBP 6.50 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlisle ibis
ibis Carlisle
ibis Hotel Carlisle
Accor Carlisle
Ibis Carlisle Hotel Carlisle
ibis Carlisle Hotel
ibis Carlisle City Centre Hotel
ibis Carlisle City Centre
Ibis Carlisle – City Carlisle
ibis Carlisle – City Centre Hotel
ibis Carlisle – City Centre Carlisle
ibis Carlisle – City Centre Hotel Carlisle

ibis Carlisle – City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1007 reviews
Rating 8 - Good. 351 out of 1007 reviews
Rating 6 - Okay. 111 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but room was clean, staff were friendly and breakfast was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and staff friendly. Conveniently located and there’s a big free car park. Will definitely stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for a few nights away with work
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Perfect location for all the bars , hotel spotless and very helpful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Monica

Liked: Amenities
Great stay for the price. The room was clean, amenities basic but they suit just fine. Strong enough Wi-Fi for me to take meetings, and check in/out were very easy. Free parking for all guests behind the hotel was perfect for what I needed. It’s in city centre and across from a club, but with earplugs I slept very well. Nearby shops, restaurants, and a great stay for exploring the region.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay very clean rooms staff very friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and helpful
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities
Good value for money: clean room, good breakfast, close to train station
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Great stay, great location.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Kirsty

The room was clean and had all the amenities for a short stay.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities
Fair room - breakfast was great, location for town centre was good.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, amenities
Clean and great location
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities
Good powerful shower ,staff very polite ,helpful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
The parking is easy & free and the staff are very friendly, cheerful, helpful & polite. The rooms are basic but clean, the shower cubicle is huge & the towels are big too. We would go back again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LYNN

Liked: Cleanliness, staff & service, amenities
Great staff comfy beds great location breakfast is good
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking free for the times between check in and check out. Easy check in room clean enough, but was facing a night club in a Saturday night, sc was a bit noisy. Earplugs provided free of charge.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
wexare regular visitors to Carlisle and always stay at the ibis, its central spotless and the staff are fantastic
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Carlisle railway station. The room was very clean and functional, although the temperature control didn't seem to work. The rooms at the rear are the quieter ones and will be allocated if available (and requested in advance). The choice of items at breakfast was very good. All the staff I met were very friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in the center. Free parking is a bonus. Rooms are a little small and basic tho.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Angela M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, but small. Not a lot of room to move around in or open luggage in. Staff was friendly and helpful. The city center was within walking distance and great places to eat as well.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Karen

Liked: Staff & service
Disliked: Amenities
The staff at check-in and breakfast were friendly and helpful . The room definitely needs so work . It’s rundown
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service
Great location, clean, warm, comfortable. Friendly staff, easy free parking.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness
Gill (restaurant staff member) was extremely helpful and an assert to Ibis!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Clean, comfortable and great location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service
Central location was good with many food options. Room was safe and quiet. Room needed some upkeep and maintenance. If you are arriving before 3pm you will need to pay for parking as the hotel only covers from 3pm. No place out front to unload baggage. Need to go around the rear of property into paid parking.
Stayed 1 night in May 2026

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