ibis Carlisle – City Centre

3.0 star property

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Photo gallery for ibis Carlisle – City Centre

Restaurant
Desk, soundproofing, free cots/infant beds, free WiFi
Reception
Interior
Bathroom sink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
Portlands Botchergate, Carlisle, England, CA
  • Place, Carlisle Cathedral
    ‪9 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪14 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(42 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Family Double Room

7.2 out of 10
Good
(7 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, 2 Single Beds

7.6 out of 10
Good
(7 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

ibis Carlisle – City Centre

Hotel in Carlisle with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Carlisle – City Centre. During your stay, you're just a quick walk from University of Cumbria. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Within a 10-minute walk of University of Cumbria and Carlisle Masjid
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Carlisle – City Centre also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Ibis Carlisle – City Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • Lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 3 2025 to December 22 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlisle ibis
ibis Carlisle
ibis Hotel Carlisle
Accor Carlisle
Ibis Carlisle Hotel Carlisle
ibis Carlisle Hotel
ibis Carlisle City Centre Hotel
ibis Carlisle City Centre
Ibis Carlisle – City Carlisle
ibis Carlisle – City Centre Hotel
ibis Carlisle – City Centre Carlisle
ibis Carlisle – City Centre Hotel Carlisle

ibis Carlisle – City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 473 out of 1004 reviews
Rating 8 - Good. 346 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Matthias

Travelled with family
Liked: Cleanliness
Ok hotel at the centre of Carlisle.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meet all the needs that I was looking for
Stayed 1 night in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Room too hot

Stayed 1 night in Sep 2025

8/10 Good

BRENDAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Paul

Business traveller
Stayed 1 night in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Enjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for stopover

Reception staff friendly and welcoming. Room basic but clean. Excellent shower. Free parking very useful. Excellent breakfast, wide selection of food items, freshly prepared and breakdast staff were friendly and attentive.
Stayed 1 night in Sep 2025

6/10 Okay

Carole

Stayed 4 nights in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Staff & service

Well located budget hotel in Carlisle centre

I have rated this as a budget hotel. It is on a par with a travelodge. Its basic and clean and does the job. It is in a good position, easy walk to city centre attractions and restaurants its 5 mins to the railway station. My son and i had a family room with a double and single bed. Its not clear from the listing that parking is availble free but you validate it at reception. I made the mistake of paying in the car park on arrival, as the signs in the car park say!
Stayed 4 nights in Sep 2025

10/10 Excellent

Nadeem

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shabir, Weston Super Mare

Liked: Staff & service, amenities, property conditions & facilities
Free parking for the customers and close to the high street with all shopping facilities nearby
Stayed 1 night in Aug 2025

4/10 Poor

David

Liked: Staff & service
Did not sleep all night, the noise from the below Alien night club and the strip bar from 10pm to 7am was ABYSMAL! Also booked with Expedia at one cost and was charged DOUBLE at the property. Breakfast was OK and edible.
Stayed 1 night in Aug 2025

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Good location and easy to find. Large car park behind the hotel. Check in was easy and staff friendly and helpful. The rooms are starting to look a little shabby but comfortable. Overall good .
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Business traveller
Liked: Staff & service, room comfort

Hotel needs a good clean

Hotel is lokking a little ropey around the edges. The carpet on the corridors was filthy and needs a good clean. The lift also was quite dirty. The room itself was clean but basic. The bed however was comfortable. There was no remote for the TV so had to operate manually. Breakfast was OK but nothing special.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped here a couple of times always good service.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gareth

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing to our satisfaction. Lovely comfortable cosy bed. Room very clean and welcoming. Have stayed here on a few occasions and will continue to do so. Hotel is within walking distance to City Centre and minutes from the Railway Station
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025