ibis Carlisle – City Centre - Reviews, Photos & Rates

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Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Laundry
24/7 front desk

Explore the area

Portlands Botchergate, Carlisle, England, CA

Carlisle Cathedral
‪10 min walk‬
The Sands Centre
‪15 min walk‬
Carlisle Castle
‪15 min walk‬
Carlisle (CAX)
‪22 min drive‬

Room options

Twin Room, 2 Single Beds

13 sq m
Sleeps 2
2 Twin Beds

Double Room, 1 Double Bed

13 sq m
Sleeps 2
1 Double Bed

Family Double Room

13 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Pool
Pet-friendly
Parking included
Free WiFi

for 1 room

includes taxes & fees

20 May - 21 May

About this property

ibis Carlisle – City Centre

Hotel in Carlisle with a 24-hour front desk and a restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.

Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ibis Carlisle – City Centre. During your stay, you're just a quick walk from University of Cumbria. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Amenities include a front-desk safe, laundry facilities, and a car charging station
Within a 10-minute walk of University of Cumbria and Carlisle Masjid
Dogs welcome for a fee

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Carlisle – City Centre also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Ibis Carlisle – City Centre has a restaurant on site.

Languages

English, German, Hungarian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free uncovered self parking on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; GBP 12 per person
A bar/lounge
A restaurant
Snack bar/deli

Things to do

Billiards/pool table
TV in common areas

Family friendly

Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)

Accessibility

Lift

3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Hair dryer
Private bathroom
Towels provided

Entertainment

TV with premium cable channels

Food and drink

Coffee/tea maker
Electric kettle

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
LED lighting
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12 per person
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

We should mention

Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlisle ibis

ibis Carlisle

ibis Hotel Carlisle

Accor Carlisle

Ibis Carlisle Hotel Carlisle

ibis Carlisle Hotel

ibis Carlisle City Centre Hotel

ibis Carlisle City Centre

Ibis Carlisle – City Carlisle

ibis Carlisle – City Centre Hotel

ibis Carlisle – City Centre Carlisle

ibis Carlisle – City Centre Hotel Carlisle

ibis Carlisle – City Centre Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Verified traveller

Business traveller

3 Feb 2025

Disliked: Property conditions & facilities

Basic

Basic stay for business, no dedicated reception desk, just a table within the restaurant. Probably would not stay again

Stayed 1 night in Jan 2025

8/10 Good

Jamieson

2 Feb 2025

Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with partner

1 Feb 2025

Liked: Staff & service, property conditions & facilities

Although it was a short stay it was made enjoyable by the staff greeting when we arrived, shops/dining out everything within walking distance, wished a safe journey by reception when we left. Also very good value for money.

Stayed 1 night in Jan 2025

4/10 Poor

Lorraine Clarke

31 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

26 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with group

25 Jan 2025

Liked: Amenities

Stayed 1 night in Jan 2025

10/10 Excellent

Tessa

Travelled with group

20 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable and warm room. Well appointed bathroom cubicle with excellent shower. Staff on welcome desk helpful and polite. Convenient carparking.

Stayed 3 nights in Jan 2025

8/10 Good

Pamela

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Travelled with partner

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice experience been to this hotel before I would recommend this hotel to people great service,food is perfect and comfortable bed no noise

Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth Abisola

Business traveller

13 Jan 2025

Liked: Staff & service, property conditions & facilities

I really enjoyed my stay. In terms of toiletries there was shampoo, conditioner and body wash. The staffs were really nice I was also able to keep my luggage with them after checkout.

Stayed 1 night in Jan 2025

10/10 Excellent

Diane

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Calum

11 Jan 2025

Stayed 3 nights in Jan 2025

8/10 Good

Rea

Travelled with family

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasantly surprised with the cleanliness of the rooms. The staff were nice too.

Stayed 2 nights in Dec 2024

10/10 Excellent

Clive

4 Jan 2025

Great stay again, allowed to check in early at no extra charge also. Great staff.

Stayed 1 night in Jan 2025

8/10 Good

John

2 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

27 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The Ibis always delivers. Comfy, clean with friendly staff.

Stayed 2 nights in Dec 2024

6/10 Okay

Carrie, Altrincham

19 Dec 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Good location, near the city centre and station. Free parking. Friendly staff. Room was an ok size but the bathroom was small. Unfortunately the room was noisy, didn’t seem like the window was sealed properly so could hear lots of noise from the bars nearby, despite using the earplugs provided.

Stayed 1 night in Dec 2024

8/10 Good

Hugh

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

8/10 Good

Peter

Business traveller

13 Dec 2024

Liked: Staff & service

Decent hotel close to station. Basic but clean room with comfy bed and not too noisy. Didn’t manage to stay for breakfast so don’t know what that was like. Helpful that reception was open 24 hours as needed late check in.

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Great location in the hub of Carlisle

Stayed 1 night in Dec 2024

2/10 Terrible

Loreal

10 Dec 2024

Stayed 1 night in Dec 2024

6/10 Okay

Shannon

Travelled with partner

1 Dec 2024

Disliked: Amenities

Good location near the train station and high street. We booked here because they said they had laundry facilities but this was not the case. They only sent out laundry to be done and this had to be done before noon and was a 24 hour service.

Stayed 1 night in Nov 2024