25 Feb 2024 by Johannes / Reception
Dear friend, thank you very much for your kind words :). Great to heart that you had good time in Helka and that especially our customer service was to your liking. I'll be sure to pass your kind words to our staff members. We hope to see you soon. Have a great day.
7 Nov 2022 by Johannes
Hei ja ikävä kuulla, ettei saapuminen toiminut odotusten mukaan. Ihmisiähän tässä kaikki vain olemme ja joskus saattaa kiireessä hieman tehokkuus mennä asiakaspalvelunkin edelle. Pyritään tsemppaamaan tässä!
10 Oct 2020 by Johannes / Reception
Dear friend, thank you for the review. It is good to see that your trip seems to have gone mostly well. In case we can improve our services in any way we would love to get your personal input on the matter. We hope that we will see you again and give you even better experience on that visit :). You might want to try out our completely new Loft rooms which will not leave you unsatisfied! See you on your next visit :) Sincerely, Johannes / Reception, Helka
10 Mar 2020 by Johannes / Reception
Dear Anonymous, thank you very much for your response. We are terribly sorry to hear that room 401's bathroom did not meet your standards. The single rooms are our hotels smallest rooms and their toilet size are comparable to the standard hotel business sizes. Some rooms still have bigger toilets than others and differences might be bigger. For customers who want to ensure a bigger bathroom (and roomsize in general) we recommend to reserve a Comfort Double/Twin or Junior Suite which certainly won't leave you unsatisfied :) Thank you otherwise for your very nice review. Sincerely, Johannes / Reception Helka
3 Mar 2020 by Oona / reception
Dear Friend, Thank you so much for the feedback, see you again soon!
27 Jan 2020 by Johannes / Reception
Dear Anonymous, thank you for your review. Great to see that everything went well. On your next trip to Helsinki. Sincerely, Johannes / Reception Helka
7 Sep 2019 by Johannes / Reception
Dear Anonymous, thanks a lot for the review and hope to see you again. If there are any suggestions for improvements we are more than happy to hear :) Sincerely, Johannes / Reception Helka
2 Sep 2019 by Johannes / Reception
Dear anonymous, we are very sorry to hear that we didn't meet your expectations this time. In case you need a bigger room than our smallest we recommend you to check out our Smart Double rooms or maybe even Comfort or Junior Suite rooms since they are considerably larger and better equiped. Even our smallest hotel rooms are the industry standard sized however for some customers they might feel rather small so we recommend to try some of our more luxurious rooms. Sincerely, Johannes / Reception Helka
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A sauna, a library, and a terrace are also featured at the business-friendly Hotel Helka. For a fee, parking is available. This 4-star Helsinki hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking discounted rates available
Hotel Helka offers 155 accommodations with coffee/tea makers and designer toiletries. LED televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.