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Aquila Atlantis Hotel

5.0 star property
VIP Access

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Reception hall
Executive Room, Harbour View
Reception
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

View in a map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Place, Heraklion Archaeological Museum
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪7 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Room, City View

Shower, hair dryer, bathrobes, slippers

Business Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, Harbour View

Executive Room, Harbour View

Executive Room, Harbour View

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Harbour View

Superior Room, Harbour View

Superior Room, Harbour View

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Harbour View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbour View

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, Harbour View

Grand Suite, Harbour View

Grand Suite, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About this property

Aquila Atlantis Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
Our customers tell us they can't get enough of the sightseeing around Aquila Atlantis Hotel. During your stay, you're just a quick walk from Heraklion Archaeological Museum. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Main Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, free supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Heraklion Archaeological Museum and 12 minutes by foot from Heraklion Port
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

The hotel hosts a free manager's reception daily.
Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039K015A0001500
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mechal

Stayed 4 nights in Jul 2025

8/10 Good

Parag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to shops and restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Stayed 1 night in Jul 2025

10/10 Excellent

Jelissa

Stayed 2 nights in Jul 2025

10/10 Excellent

TALIN, HACKENSACK

Stayed 1 night in Jun 2025

10/10 Excellent

Vjeran

Stayed 6 nights in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property and friendly staff. We had paid the half board with breakfasts and dinners. The food was beyond expectations. It was fresh and delicious. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adriana, Gatineau

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is amazing. Staff extremely polite. I want to go back just to stay there again!
Stayed 2 nights in Jul 2025

6/10 Okay

Abel, Northridge

Travelled with partner
Liked: Cleanliness
The best features was the quality of the food—which was decent/good—and the roof pool (although too small). The staff and service was poor. Water during dinner was not included in our half-board plan. The hotel was quite reluctant to put some (of our paid) breakfast in a box for us to take to the airport (they gave us something, but not enough for one person). The general impression was just a typical characterless three-star hotel (officially five).
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, staff was very helpful for recommendations. Only downfall is the parking is difficult which it is for most hotels in the area
Stayed 1 night in Jun 2025

8/10 Good

Nowelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the airport and noisy.
Stayed 1 night in Jun 2025

6/10 Okay

heather margaret

Travelled with partner
Disliked: Staff & service, property conditions & facilities
A very average hotel with poorly trained staff.
Stayed 5 nights in May 2025

10/10 Excellent

Uma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has a person at reception 24 hours. Walking distance from city center. Very close to restaurants and shops. There are 2 super markets in walking distance. Very close to Heraklion port.
Stayed 3 nights in May 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and hotel was wonderful - rooms and staff. The shower was amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Carey

Stayed 1 night in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stephen, Amsterdam

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice and well appointed. Pool on the roof was fantastic and offered great views of the city and Harbour.
Stayed 1 night in May 2025

10/10 Excellent

Ahmad

Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not far from the port or the airport. The staff were professional and very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

M
Stayed 1 night in May 2025

8/10 Good

Angie & Klaus

Stayed 2 nights in Apr 2025

10/10 Excellent

Ann Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel near everything

Beautiful hotel close to the airport, the port, and the city. The staff were super helpful. The rooms were great with great bathrooms
Stayed 1 night in Apr 2025