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Aquila Atlantis Hotel

5.0 star property
VIP Access

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Property preview
Reception
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Place, Heraklion Archaeological Museum
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪7 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Room, City View

Shower, hair dryer, bathrobes, slippers

Business Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room, Harbour View

Executive Room, Harbour View

Executive Room, Harbour View

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Harbour View

Superior Room, Harbour View

Superior Room, Harbour View

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Harbour View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbour View

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite, Harbour View

Grand Suite, Harbour View

Grand Suite, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About this property

Aquila Atlantis Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
Our customers tell us they can't get enough of the sightseeing around Aquila Atlantis Hotel. During your stay, you're just a quick walk from Museum of the Battle for Crete and National Resistance. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, free supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the local sightseeing
  • Steps from Museum of the Battle for Crete and National Resistance and Venetian Walls
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039K015A0001500
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mechal

Stayed 4 nights in Jul 2025

8/10 Good

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel generally...stay marred a little with a covention and displays in main hotel reception area..hotel close to central sites of city and room quiet and air con very good
Stayed 4 nights in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable, for a city hotel it was adequate but not epic. The breakfast was fantastic though and same as the service. We unfortunately we're there when there was a convention taking place in the lobby so it made it exceptionally congested. For a 5 star I expected more.
Stayed 2 nights in Sep 2025

8/10 Good

Krista, Lloydminster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. The staff was friendly. There are times when only one reception staff on and is not very knowledgeable able the VIP program. Air conditioning worked well. Breakfast was good, lots of meal items to choose from.The staff restocked items regularly.The one fruit juice did have a strange after taste to it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really easy to get to from the airport got our room quickly and off to bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

Short but sweet stay while passing through Heraklion, great location for archaeological museum, close to bus stop to Knossos, and walking distance to centre for restaurants and Venetian fort. Modern and clean, quiet room, great breakfast buffet with nice small internal courtyard to eat outside.
Stayed 3 nights in Aug 2025

10/10 Excellent

Annina

Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, very convenient location
Stayed 4 nights in Aug 2025

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything (the room, the service, the staff). Highly recommended!
Stayed 4 nights in Aug 2025

10/10 Excellent

brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, great food
Stayed 7 nights in Aug 2025

8/10 Good

Vibha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They did provide us breakfast (at a cost ofcourse) on the way back even though breakfast was being served much later… so really appreciated the accommodation.
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

great place to stay a few days. Right in the heart of Heriklion, lots of shops and restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Aug 2025

8/10 Good

Miron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vacation in Aquila Atlantis hotel

Everything was great, the rooms, the pools and the breakfast. The only downside was the distance from the beach.
Stayed 5 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel with good amenities and friendly staff , comfortable bed and lovely shower , could do with a few more decent tv stations
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel .

Hotel itself is excellent. Modern , clean & well looked after . The area is a little amongst the gritty end . We booked a harbour view room.but feel it was misleading as view was only 20% of the working port , 80% of surrounding neighbourhood and buildingimgs . So maybe don't pay for a view , IMO. The staff were lovely and helpful.
Stayed 3 nights in Aug 2025

8/10 Good

Parag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to shops and restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Stayed 1 night in Jul 2025

10/10 Excellent

Jelissa

Stayed 2 nights in Jul 2025

10/10 Excellent

TALIN, HACKENSACK

Stayed 1 night in Jun 2025

10/10 Excellent

Vjeran

Stayed 6 nights in Jul 2025