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Aquila Atlantis Hotel

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Photo gallery for Aquila Atlantis Hotel

A poolside area with lounge chairs and umbrellas, overlooking a body of water.
A modern bar area with a checkered floor, bar stools, and a bar counter.
A lobby with a checkered floor, a central table with a vase of greenery, and seating areas with patterned upholstery.
A hotel room with a large bed, a desk, and a view of the ocean.
A lobby with a black and white checkered floor, a marble wall, and a reception desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Place, Heraklion Archaeological Museum
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪12 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room Single

A hotel room with a bed, a desk with a laptop, a chair, a TV mounted on the wall, and a window with a view of a mountain.

Classic Room Single

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room Double

A hotel room with a bed, a desk with a laptop, a chair, a TV mounted on the wall, and a window with a view of a mountain.

Classic Room Double

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Business Room Urban View

A modern bathroom with a marble sink, a glass shower enclosure, and a towel rack.

Business Room Urban View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room Harbor View

A modern hotel room with a large bed, a desk, and a view of the city.

Executive Room Harbor View

8.6 out of 10
Excellent
(17 reviews)
  • Harbour view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room Harbor View

A modern hotel room with a large bed, a headboard, a nightstand with toiletries, a chair, and a bathroom with a marble sink and mirror.

Superior Room Harbor View

8.4 out of 10
Very good
(5 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room Harbor View

A hotel room with a large bed, a desk with two chairs, a small table with drinks, and a vase of flowers.

Deluxe Room Harbor View

9.8 out of 10
Exceptional
(7 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, a desk with two chairs, a small table with drinks, and a vase of flowers.

Family Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a bed, bedside table, desk, chair, and a TV on the wall.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Suite Harbor View

A hotel room with a large bed, a desk, and a view of the ocean.

Grand Suite Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Aquila Atlantis Hotel

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
Our customers tell us they can't get enough of the sightseeing around Aquila Atlantis Hotel. During your stay, you're just a quick walk from Venetian Walls. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, free supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the clean accommodations
  • Just a 2-minute drive from Heraklion Port and 7 minutes from Palace of Knossos
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039K015A0001500
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and very helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

D'Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jorge

Liked: Cleanliness
Excellent location
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the breakfast was good. The location was great for shopping and the must see, the museum. Parking is a problem, very limited and narrow streets.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable. It was short, but great. We walked to dinner and loved the sunset from the area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, quiet and comfortable with blackout curtains. The breakfast was bountiful and delicious and the staff was welcoming and friendly. Great choice near the port!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great selection at Breakfast. Clean. Great restaurant for evening meal.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff was very helpful for directions and always pleasant. The breakfast was very elaborate, something for everyone. Location was good, within walking distance to shops, restaurants, hop on hop off stops, bus stations, harbor. Would recommend.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Jef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for a week. It’s an older hotel but is well kept. The rooms are a bit dated but very clean. The staff were incredible.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Carla Joan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was excellent!!!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, property conditions & facilities
Great location. Friendly staff and great breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above my expectations From the front desks to the cleaning staff every day I was surprised Very nice view and close to the beach and town centre just 5 minutes walking around The hotel and room are very clean and big Thanks everyone special to the staff for the front desks they leave us to check in little bit early what was big bonus for us .Reception area very clean and a lot of staff ready for help I hope I will see you again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic custom instructions to prepare early breakfast with boiled eggs.. usually hotels just give you a bunch of carbs and sugars.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room were all lovely
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and relatively spacious. The bathroom was clean and spacious. the large window was great. The bed was comfortable. The staff were helpful and friendly. The breakfast buffet was wonderful. The pool was lovely, but freezing cold. (This was in April.). I had a really great stay there.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Excellent hotel and excellent staff. They always take care of us ensuring we have the room we like. All the staff are welcoming. The food and rooms are excellent. We have stayed many times and will continue to do so.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the kind and attentive staff made our stay so wonderful. The approach to service was second to none ( We have travelled a lot), and food was truly outstanding ...the widest choice of high quality and fresh breakfast options and the most amazing dinners...we were so impressed with the standard. The very central location was so useful with easy access on foot to the port, and town centre. Our day trips also just picked us up at the door. The location was also quiet and evenings on the terrace pre dinner were so restful.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location for local bars and restaurants. Carpets need cleaning. Coffee machine in room a nightmare. A/c difficult. Brilliant staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Smarth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was one of the best across all the hotels I have been in around the world.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, great food
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, very convenient location
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really easy to get to from the airport got our room quickly and off to bed.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay convenient to airport
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

great place to stay a few days. Right in the heart of Heriklion, lots of shops and restaurants
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, pretty hotel, and great location!
Stayed 2 nights in Jul 2024