There is no reception or directions to where to get the keys. After a long search up and Down of the stairs, we came in contact with the owner? She did not know we were coming,or know that we had payed for 4 nights, and therefore had not prepared the room for us, with our special request. We Wonder if it is had been high season if it were full and we could not stay, even though we had booked and paid in advance. The beds were not that good as it is stated on hotels.com, but still much better than the rest of Crete. The shower had only cold Water except for the rainfallshower.
The view was very nice, overlooking the bay, and the terasse was big (superior room), but not private at all, but more private than the other ones in the hotel. Not a place for children or elderly people. The nearest town with a beach, was very dirty and with loud music out on the street. The free parking is out on the street. Wifi functioning perfectly, though a bit slow.