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Quarterdecks Retreat

4.5 star property

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Exterior
Executive Villa
Garden view
A modern living room with a sofa, a coffee table, a TV on a wooden stand, a dining area with chairs and a table, and a sliding glass door leading to an outdoor area.
Classic Villa, 3 Bedrooms | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Explore the area

View in a map
80 Moolyyir Street, Urangan, QLD, 4655
  • Place, Esplanade
    ‪17 min walk‬
  • Place, Hervey Bay Botanic Garden
    ‪19 min walk‬
  • Place, Urangan Pier
    ‪3 min drive‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪5 min drive‬

Room options

View all photos for Classic Villa, 3 Bedrooms

Classic Villa, 3 Bedrooms

Classic Villa, 3 Bedrooms

  • 180 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Villa, 2 Bedrooms

Classic Villa, 2 Bedrooms

Classic Villa, 2 Bedrooms

  • 130 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Villa, 2 Bedrooms

Standard Villa, 2 Bedrooms

Standard Villa, 2 Bedrooms

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Villa, 1 Bedroom

Standard Villa, 1 Bedroom

Standard Villa, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Villa

Executive Villa

Executive Villa

  • 232 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Quarterdecks Retreat

Along with an outdoor pool, this smoke-free villa has a sauna and a hot tub. Self parking is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. All 18 individually decorated villas feature free WiFi and private yards. Guests can enjoy deep soaking tubs, and other standard amenities include kitchens with refrigerators and stovetops.
Quarterdecks Retreat offers 18 accommodations, which are accessible via exterior corridors and feature washers/dryers and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4.5-star villa have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Hervey Bay villa provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 32-inch LED televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Quarterdecks Retreat, you'll be within walking distance of Esplanade. Features include free self parking, plus an outdoor pool and a hot tub. Built in 2007, this luxury villa has 18 villas on 2 floors. Free WiFi and deep soaking tubs are available in all villas.
  • Air-conditioned villas with kitchens, washers/dryers, and furnished balconies or patios
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Just a 2-minute drive from Hervey Bay Botanic Garden and a few minutes from Reefworld Aquarium
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Quarterdecks Retreat offers its guests an outdoor pool, a hot tub, and a sauna. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Quarterdecks Retreat. Free self parking is available.

This 4.5-star Hervey Bay villa is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the villa: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting
  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Alarm clock
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 32-inch LED TV with premium digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 kg per pet
  • Fee: AUD 50 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: AUD 300 per stay

Suitability/Accessibility

  • Hardwood flooring in room
  • High-pile carpet in room
  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 18 units
  • 2 floors
  • Access via exterior corridors
  • Built in 2007
  • Garden
  • Individual decor
  • Individual furnishings
  • Locally-owned and organised tours and activities

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: AUD 50 per accommodation (varies based on length of stay), plus a deposit of AUD 300.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: AUD 300.00 per stay
  • Pet fee: AUD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

BEST WESTERN PLUS Quarterdecks Retreat
BEST WESTERN PLUS Quarterdecks Retreat Aparthotel
BEST WESTERN PLUS Quarterdecks Retreat Aparthotel Urangan
BEST WESTERN PLUS Quarterdecks Retreat Urangan
BEST WESTERN Quarterdecks
BEST WESTERN Quarterdecks Retreat
Quarterdecks Retreat
BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay, Fraser Coast
Best Western Plus Quarterdecks Retreat Hotel Hervey Bay
Best Western Plus Quarterdecks Retreat Apartment Urangan
Best Western Plus Quarterdecks Retreat Apartment
BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay Fraser Coast
Quarterdecks Retreat Villa
Quarterdecks Retreat Urangan
Quarterdecks Retreat Villa Urangan
Best Western Plus Quarterdecks Retreat

Quarterdecks Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 337 reviews
Rating 8 - Good. 106 out of 337 reviews
Rating 6 - Okay. 20 out of 337 reviews
Rating 4 - Poor. 5 out of 337 reviews
Rating 2 - Terrible. 1 out of 337 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheyanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location, enjoyed our stay.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, check-in, communication, listing accuracy
Fantastic place to stay, very clean easy access to beaches and pool and spa area is really nice place to chill out.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Melissa L

Liked: Cleanliness, amenities, communication
Always a lovely stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Welcoming, clean and well furnished
Stayed 2 nights in Jan 2026
Verified

8/10 Good

PAUL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet and convenient for Fraser Island (K'Gari) trip
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael John

Liked: Cleanliness
Friendly welcoming staff, beautifully renovated pool and spa area. Thoroughly enjoyed our stay here.
Stayed 7 nights in Oct 2024
Verified

6/10 Okay

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Fantastic townhouse. Late check-in (notified ahead) was not organised and I was met with absolute rudeness until she realised the mistake was not mine - didn’t admit the error just became overly nice after berating me. Onsite manager is letting the place down.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fully furnished and confortable. Some furniture could use an update, but overall it's a nice place to stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a 3beds villa for a night after a whole day out on the sea whale watching and everyone is happy with the villa. Spacious, clean, and feeling extra safe that it’s located in a gated complex. Staff is so accommodating by providing us with a very easy process for a late check in.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lenard

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is a stunning place for families and your fur baby to stay. Everything was easy about this stay. We will be staying again and can't wait!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
I took my 2 little dogs, there was a great little grassed area and covered outdoor area for us all to enjoy. Roomy unit with clean and fresh looking furniture, great bed to dive into after a long day.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Villa was very nice and comfortable. Kids loved the pool. Plus also could take the small dog and was a good size court yard for the dog. Overall highly recommend if staying in Hervey Bay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice set up and great managers.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Catherine

Liked: Cleanliness, room comfort

Clean and Comfortable

Good facilities, nice clean property
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such friendly and helpful the managers at this resort. It was clean, spacious and comfortable room. Bed was super comfortable and facilities were great.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable. The Lady that booked us in then assisted during our stay was exception, the true meaning of hospitality Highly recomenf
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Upon arrival the staff were very friendly, helpful and approachable. The property is a self contained villa with modern furnishings, the villa i stayed in had an outdoor area a double lock up garage and beautiful skylights in the kitchen. The location is peaceful and inviting for an afternoon walk of the area and there is a woolworths a few minutes drive away which is convenient. The fact the property offers pet friendly accommodation (although i didn’t utilise it this trip) is a big bonus and will definitely have me and my friends choosing to stay here in the future over other locations.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unit was great and clean, we couldnt get wifi password to work but thats minor. We didnt like the 'have to park in garage' rule which was probably in the booking details, as we had to disconnect our tow bar to fit in the garage, unpack outside and only have the driver left to back the ute in. I suppose given the number of units, a car out the front would be in the way.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, communication
The set up was good disappointing that the shower didn’t drain very well ended up with a wet bathroom floor . Maybe the drain is partially blocked ?
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Mark

Disliked: Communication

Pet rip-off charge

$100 charge for pets not mentioned anywhere until arrival
Stayed 3 nights in May 2024
Verified

4/10 Poor

Martin

Disliked: Amenities
There was no mention when booking that the swimming pool and sauna were out of order due to construction and had been for a fair while. After I paid in full I received a message letting me know it was closed until approx the end of June I was booked in on the 16 th July so I thought I would ring to check and was told they both were closed but it did not matter because there not Heated anyway! If I knew this I would not have booked there are plenty of places to stay. There was a problem with the wifi and would not connect to the TV’s when I asked about this I was told we supply wifi to the villa but not the TVs lol you just got the feeling that no matter what you asked it was just dismissed like it is what it is just deal with it..
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious villa.

Roomy, clean and comfortable perhaps a few more small microwave dishes would be useful.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice villa
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space, perfect for families. The kids loved the spa and pool. Walking distance to the beach, 5 min drive to supermarket and food/cafes.
Stayed 5 nights in Mar 2021
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended.
Stayed 1 night in Jun 2020