Skip to main content
Beginning of main content

"Nice hotel central to markets and walking street great breakfast plenty of choice and wonderful staff everyone always smiling and looking happy well d ... " More

By a verified traveller on Fri 11 Jan 2019

Enter dates to see availability

Double Capsule

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
€19* Per night/room 20 Apr - 21 Apr

Standard Studio with View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment 3 bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Basic Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment 2 bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family 3 pax

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Arrivals Hotel. During your stay, you're just a quick walk from Bui Vien Walking Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Within a 15-minute walk of Bui Vien Walking Street and Pham Ngu Lao Street
  • Airport shuttle service available for a fee

The Arrivals Hotel ratings based on 22 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Arrivals Hotel

Everyone (9) Couples (8) Family (1) Other (1) Friends (1)
2 out of 5
The matress in the capsules were so thin it was basically sleeping on the floor, the bathroom had flies and no air conditioning (only in the bed room and main area). No AC in the gym either... it was joined on to the outside play area and nail salon in the back with no walls. The running machine wasn't working and the belt had tears. The staff were rude, I got in the lift as a staff member was showing new guests to the hotel and rudely forced me out of the way to show them details on a sign in the lift. Overall a terrible stay. The only benefit is the price for a hotel that contains a rooftop and pool

Posted by on 1 May 2019

Was this review helpful to you?
5 out of 5

Posted by on 12 Jan 2019

Was this review helpful to you?
5 out of 5
Nice hotel central to markets and walking street great breakfast plenty of choice and wonderful staff everyone always smiling and looking happy well done everyone

Posted by on 11 Jan 2019

Was this review helpful to you?
5 out of 5
Very clean hotel with great location and excellent staff

Posted by on 3 Jan 2019

Was this review helpful to you?
3 out of 5

Nice hotel but pool not as good

Just to make you aware that the pictures do not represent the pool as its always crowded starting from early in the morning, surrounded by weird walls with rectangular holes that blocked most of the sunlight and the water doesn't seems as clean as in the photos. Otherwise the hotel was ok. Breakfast was ok and included Chinese and European (inc. English) food. Not too bad. Rooms comfortable if a bit small. Friendly staff, decent wifi.

Posted by on 4 Feb 2016

Was this review helpful to you?
4 out of 5

good location and good start within Vietnam

Overall a pleasang stay. Breakfast was good and staff was helpful. Some minor problem to get the staff to clean the room on the 2nd day. Otherwise room flne and fairly large WIFI up to expectations.

Posted by on 6 Apr 2015

Was this review helpful to you?
4 out of 5
I am not interested to give So make it possible to send without or i will never do any rating in future

Posted by on 4 Mar 2024

Was this review helpful to you?
5 out of 5
Sijainti erinomainen, sopiva kävelymatka Saigonin kohteisiin.

Posted by on 14 Feb 2020

Was this review helpful to you?
5 out of 5

Posted by on 30 Dec 2019

Was this review helpful to you?
2 out of 5
Huono sijainti, kulunut kolkko hotelli. Ainut hyvä kattoterassi. Henkilökunta hyvä. Esitteen valokuvat täysin vääristävät.

Posted by on 11 Jan 2019

Was this review helpful to you?

Property Features

The Arrivals Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly The Arrivals Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3.5-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 14 levels
  • Built in 2022
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Saigon Railway Station (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Arrivals Hotel offers 87 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas and includes desks. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste. This Ho Chi Minh City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and change of towels can be requested.

  • Dining room
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Slippers
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Arrivals Hotel has a restaurant on site.

D CHILL – Overlooking the pool, this rooftop bar serves lunch and dinner. Open daily.

The Arrivals Kitchen – This poolside buffet restaurant serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The Arrivals Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 300000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Arrivals Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 189000 per person
  • Airport shuttle fee: VND 480000 per vehicle (one-way, maximum occupancy 6)
  • Valet parking fee: VND 130000 per day (in/out privileges)
  • Rollaway bed fee: VND 300000.0 per night
  • A facilities fee includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunland
  • Sunland Ho Chi Minh City
  • Sunland Hotel
  • Sunland Hotel Ho Chi Minh City
  • Sunland Hotel
  • The Arrivals Hotel Hotel
  • The Arrivals Hotel Ho Chi Minh City
  • The Arrivals Hotel Hotel Ho Chi Minh City

You should know

  • Pool access available from 6:00 AM to 10:30 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.ie/Ho-Chi-Minh-City-Hotels-The-Arrivals-Hotel.h7069958-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Ho-Chi-Minh-City-Hotels-The-Arrivals-Hotel.h7069958-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Ho-Chi-Minh-City-Hotels-The-Arrivals-Hotel.h7069958-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.