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Ala Moana Hotel by LSI Resorts

3.0 star property

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Photo gallery for Ala Moana Hotel by LSI Resorts

Superior Room, Ocean View (Waikiki Tower) | Balcony
Property video
Front of property
Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
View from property

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
410 Atkinson Drive, Honolulu, HI, 96814
  • Place, Ala Moana Center
    ‪5 min walk‬
  • Place, Hawaii Convention Center
    ‪5 min walk‬
  • Place, Ala Moana Beach Park
    ‪10 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Kona Tower Run of House)

Standard Room, 1 Queen Bed (Kona Tower Run of House)

Standard Room, 1 Queen Bed (Kona Tower Run of House)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Waikiki Tower Run of House)

Superior Room (Waikiki Tower Run of House)

Superior Room (Waikiki Tower Run of House)

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Room, Ocean View (Waikiki Tower)

Superior Room, Ocean View (Waikiki Tower)

Superior Room, Ocean View (Waikiki Tower)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Ala Moana Hotel by LSI Resorts

Hotel with a full-service spa, 5-minute walk to Ala Moana Center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Ala Moana Hotel by LSI Resorts offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dada Salon and Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
During your stay at Ala Moana Hotel by LSI Resorts, you're just a quick walk from Ala Moana Center. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments, or facials at Dada Salon and Spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Just a 5-minute walk from Ala Moana Center and 5 minutes by foot from Hawaii Convention Center
Ala Moana Hotel by LSI Resorts offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 14000 square feet (1260 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the business-friendly Ala Moana Hotel by LSI Resorts. Parking is available for a fee.

This 3-star Honolulu hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.
Dada Cafe - This bistro serves breakfast, lunch, and dinner.
Signature Steakhouse - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Plantation Cafe - This café serves breakfast only. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34.50 per day)
  • Valet parking on site (USD 45 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dada Cafe
  • Plantation Cafe
  • Signature Steakhouse
  • Starbucks

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 14,000 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out fee: USD 90

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Units booked under LSI Resorts At Ala Moana are privately managed hotel units at Ala Moana. Please contact LSI Resorts directly for any questions or issues before, during and after your stay.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Self parking fee: USD 34.50 per day
  • Valet parking fee: USD 45 per day
  • Late check-out fee: USD 90
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 128-176-9472
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 230380020000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ala Moana Luxury Suites International
Ala Moana Luxury Suites International Honolulu
Ala Moana Luxury Suites International Hotel
Ala Moana Luxury Suites International Hotel Honolulu
Luxury International Suites
Luxury Suites Ala Moana
Luxury Suites International
Ala Moana Hotel LSI Resorts Honolulu
Ala Moana Hotel LSI Resorts
Ala Moana LSI Resorts Honolulu
Ala Moana LSI Resorts
Ala Moana by Luxury Suites International
Ala Moana by LSI Resorts
Ala Moana By Lsi Resorts
Ala Moana Hotel by LSI Resorts Hotel
Ala Moana Hotel by LSI Resorts Honolulu
Ala Moana Hotel by LSI Resorts Hotel Honolulu

Ala Moana Hotel by LSI Resorts Reviews

Reviews

6.4
Rating 10 - Excellent. 170 out of 974 reviews
Rating 8 - Good. 263 out of 974 reviews
Rating 6 - Okay. 209 out of 974 reviews
Rating 4 - Poor. 159 out of 974 reviews
Rating 2 - Terrible. 173 out of 974 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary Ann, Waikoloa

Stayed 2 nights in Oct 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed-Hotel managed by LSI resorts

First of all, Ala Moana Hotel is a perfect location - conveniently located next to the mall with tons of options for eating and shopping. Facilities were great; gym met our needs, valet staff were always friendly and front desk were very helpful. I've stayed at this hotel last year (November 2024) and was very impressed with the Hotel services so decided to book again on this visit with my husband. HOWEVER be aware when booking, a portion of the Hotel (Kona Tower) is managed by LSI resorts. And these rooms are marketed at a lower price for a reason. There were many issues with our room; bulb was out in the bathroom, tub was clogged so it did not drain quickly, microwave had a few cracks inside (safety issue), fire alarm was constantly beeping and the pull-out sofa bed was stained. All complaints must be thru the management company and NOT with the Hotel front desk services. The company is not available 24hrs, in-fact is not even on Hawaii time. If a complaint is made, it will take 1-2 days for a response to have someone take a look at the issues then must schedule another visit to address the issues. Needless to say, we checked out early and will be sure our next visit is definitely NOT with LSI resorts.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2025

2/10 Terrible

pete

Disliked: Cleanliness, staff & service, property conditions & facilities

Room booked was a terrible mirage or scam

Let me qualify this rating. When I booked "Ala Moana Hotel by LSI Resorts", I thought I was booking a room at Ala Moana (parent company LSI Resort). It was actually the opposite, this room is not part of Ala Moana Hotel, it is owned (AirBNB like) by LSI. Meaning maintenance and servicing is not done by Ala Moana, basically NO maintenance or service. Seven days in beautiful, hot and humid Honolulu, you can imagine the room, sheets and towel conditions; add to broken bathroom fixtures. The Ala Moana tried to help, front desk called a number on file for LSI, which connected me to a rude person who says he did maintenance, once I mentioned what's broken he basically hung up. Five Stars to Ala Moana staff for helping (soap and coffee, not towels since they were different). Next time I'll book directly, Hotels.com showed no difference in the listings, which was misleading. I feel most sorry for the housekeeper who cleaned up after us - so sorry.
Stayed 7 nights in Sep 2025

10/10 Excellent

Arlene

Stayed 7 nights in Sep 2025

8/10 Good

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s Okay

Room was old but well maintained
Stayed 7 nights in Sep 2025

8/10 Good

Jason

Stayed 5 nights in Sep 2025

8/10 Good

JaKeith B., Elk Grove

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Ma Elvira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk through the mall
Stayed 4 nights in Aug 2025

2/10 Terrible

Kelci

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Love for Ala Moana Hotel! Just don’t rent through LSI Resorts! Expect no communication and dirty rooms! If you’re checking in after 5p you won’t have sheets for your pull out. Not recommendable!
Stayed 5 nights in Aug 2025

10/10 Excellent

Leani

Stayed 7 nights in Jul 2025

6/10 Okay

Nicole

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family

Extra charges for extras

Good idea to remember your reservation is managed privately so you will not get the amenities of the hotel. Make sure you buy your own extras to prevent any additional charges. example buy more toilet paper and your own towels.
Stayed 3 nights in Jun 2025

8/10 Good

Steven Glynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
I did not realize this was a private rental unit prior to check in and that the hotel would not be servicing the room. We ran short of toilet paper and had to go buy some.
Stayed 7 nights in Jun 2025

6/10 Okay

Gary Allan

Travelled with family
Liked: Property conditions & facilities
Liked that it is connected to Ala Moana shopping center and is also a pink line stop on the trolley. Did not like that there was no daily room service.
Stayed 7 nights in May 2025

2/10 Terrible

Shahab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. I asked for two beds. I got one. Two pillows only for two people. Bathroom was disgusting. It was for handicapped. When you took a shower the water didn’t drain and was all over the floor in the bathroom. They didn’t supply even one plate or bowl. No extra blanket. Truly the worst. I’ll be sharing that with anyone who asks.
Stayed 6 nights in May 2025

2/10 Terrible

Raul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed because as shown in expedia it seems that you are booking in Ala Moana Hotel, the reality is that it a separate building, that at first appearance looks great but when you get to the room, it is dirty, musty, not renovated at all, you have chair/bed for a second person, with no sheets, the worse of it is that staff never responded again. So I felt stuck there.
Stayed 5 nights in Apr 2025

4/10 Poor

Souvik

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

STUART, ROSEVILLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location to shopping, the beach and bus routes. you can walk everywhere. The only negative was the restaurant was under construction then. I will stay here again.
Stayed 2 nights in Apr 2025

6/10 Okay

Aliman

Stayed 3 nights in Apr 2025

2/10 Terrible

Densathit

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not properly cleaned. The ice bucket had left over water from previous guest. Microwave was dirty. Even though room service was not offered, they didn't leave enough personal hygiene stuff.
Stayed 10 nights in Mar 2025

4/10 Poor

thomas, Honolulu H

Disliked: Property conditions & facilities
I wouldn’t stay again
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
we stayed in the kona tower, this was first time booking at at this hotel, the room was ok. nothing great , outdated carpets, bathroom had no exhaust fan if it did it didnt work. when we first arrived the bathroom had a fair amount of water on the floor and along the tub. every morning around 5 am we were woken up by the the trucks below us as this unit was located at the back of hotel where all service vehicles come and go. because it is a private unit and not run by mantra you are limited to towels and must pay for more by calling the number in vegas. the hotel itself os in great location easy to walk to mall and beaches close by transit was close . if i was to come back i would book through the Mantra side of the hotel
Stayed 6 nights in Mar 2025