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Candlewood Suites Houston I-10 East by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston I-10 East by IHG

Full-sized fridge, microwave, dishwasher, coffee/tea maker
Exterior
Room amenity
Property amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1020 Maxey Rd, Houston, TX, 77015
  • Port of Houston
    ‪8 min drive‬
  • Daikin Park
    ‪11 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Single Beds, Accessible (Communication, Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 2 Single Beds, Accessible (Communication, Mobility)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Studio Suite, 2 Queen Beds, Kitchen | Room amenity

Studio Suite, 2 Queen Beds, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Single Beds, Accessible (Communication, Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 2 Single Beds, Accessible (Communication, Mobility)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Kitchen (Living Area)

Room, 1 King Bed with Sofa bed, Kitchen (Living Area) | Room amenity

Room, 1 King Bed with Sofa bed, Kitchen (Living Area)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchen (Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Kitchen (Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Candlewood Suites Houston I-10 East by IHG

Hotel in Houston with a fitness center and a 24-hour business center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Candlewood Suites Houston I-10 East by IHG offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Candlewood Suites Houston I-10 East by IHG, you'll be close to Port of Houston. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 11 minutes by car from Daikin Park and 12 minutes from George R. Brown Convention Center
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A fitness center, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Houston I-10 East by IHG. Free self parking is available.

This Houston hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 35 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel HOUSTON I-10 EAST
Candlewood Suites HOUSTON I-10 EAST
Candlewood Suites HOUSTON I-10 EAST Hotel
Candlewood Suites HOUSTON I 10 EAST
Candlewood Suites HOUSTON I 1

Candlewood Suites Houston I-10 East by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 305 reviews
Rating 8 - Good. 54 out of 305 reviews
Rating 6 - Okay. 26 out of 305 reviews
Rating 4 - Poor. 6 out of 305 reviews
Rating 2 - Terrible. 21 out of 305 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jordan

Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. The rooms were very clean and nice. I was glad that the staff was honest and helped me recover my daughter’s tablet. We are definitely going to stay here again when we come back in June. The rooms have a fully equipped kitchen.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Serves a purpose

Service was okay. Facility is very old and tired. Sink was clogged and original room had been smoked in, even though labeled as non-smoking (they accommodated immediately by changing to a different room). Not entirely sure how this hotel got 4.8 stars….
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean

This was horrible. I want a refund. The rub was dirty and so was the bathroom and sheets. I asked the housekeeper to clean it and she did not. It qas a horrible experience. Never again
Stayed 2 nights in Mar 2025

10/10 Excellent

Josie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Stayed 1 night in Feb 2025

6/10 Okay

Christine Angella

Liked: Cleanliness, staff & service, amenities
Not enough chairs and eating space for 4 people. Bathroom fan and sink drain were not activated at check in.
Stayed 6 nights in Jan 2025

10/10 Excellent

Arun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family with kitchen as an option
Stayed 1 night in Dec 2024

2/10 Terrible

Donna

Stayed 26 nights in Nov 2024

10/10 Excellent

WALLACE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Craig

Stayed 2 nights in Sep 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Margaret

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at Candlewood Suites. I felt a since of home as soon as I walked into the building. The place was very cleaned. The staff was very nice and helpful. I enjoyed the quietness at night throughout my stay. I'd recommend this place to customers looking for a great place to stay at a very reasonable price.
Stayed 1 night in Aug 2024

6/10 Okay

Polly

Business traveller
Disliked: Cleanliness, property conditions & facilities
Unkept area behind hotel. Room had a stale smoke smell and hallway had a sewerage smell like plumbing may have backed up somewhere on that floor. Only one luggage cart for hotel. I expected a Candlewood hotel to be a much nicer place to stay:(
Stayed 1 night in Aug 2024

10/10 Excellent

Egla

Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Stayed 1 night in Aug 2024

2/10 Terrible

JHIH LING

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I feel the zone is not safe and within the hotel someone went after me and started to have a talk with me then ask me money
Stayed 4 nights in Jul 2024

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Nicole

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!! Loved the suite!! Bed was comfy!
Stayed 1 night in Jul 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Bernice or Jerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We took another accessible room, the shower head needs replacement bc it gave little water pressure. Rest of the room was nice enough and yes I would book here again.
Stayed 1 night in Jun 2024