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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property

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Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

A grand hall with rows of seats, a large circular stained glass window, and ornate architectural details.
A grand hall with a high arched ceiling, multiple balconies, and a central stage area.
A large conference room with rows of tables and chairs, ornate architecture, and a stage with a screen displaying the hotel name.
A grand lobby with a central bar, ornate columns, and large chandeliers.
A spacious indoor corridor with a high ceiling, featuring a central staircase, multiple windows, and modern lighting fixtures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a sofa, a small table, a bed, and two wall-mounted lamps.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a bedside table, a chair, a lamp, and a window with curtains.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a large bed, a desk with a chair, a television mounted on the wall, a small stool, and a framed picture on the wall.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, bedside tables, a round nightstand, a mirror, and a lamp.

Standard Room, 1 Queen Bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, a door, and a window with curtains.

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Train Car)

A modern hotel room with a wooden desk, a large flat-screen TV, a plaid chair, and a window with blinds.

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

A hotel room with two beds, a nightstand, and a wall-mounted lamp.

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Train Car)

A vintage train car with "NEW YORK OHEIOS & ST. LOUIS" written on the side, located in a train station.

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A modern hotel room with a large bed, a round ottoman, a bedside table, and a mirror on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

A bathroom with white tiled walls, a white bathtub, and a shower with multiple faucets and a handheld showerhead.

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk with a chair, a wall-mounted mirror, and a lamp.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

A modern hotel room with a large bed, bedside tables, a round nightstand, a mirror, and a lamp.

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

A hotel room with a sofa, a desk, a television, and a lamp.

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers 273 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG's great location. During your stay, you're just a quick walk from Lucas Oil Stadium. Free WiFi in public areas, 2 restaurants, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy American cuisine while dining at 123 West
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Indiana Convention Center and 4 minutes by foot from Lucas Oil Stadium
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 22 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 55000 square feet (5110 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG. Parking is available for a fee.

This 3.5-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
123 West - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.
Taggart's - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 21 to 60 for adults and USD 8 to 60 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 60 for adults, and USD 8 to 60 for children
  • Valet parking fee: USD 50 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1023 reviews
Rating 8 - Good. 199 out of 1023 reviews
Rating 6 - Okay. 81 out of 1023 reviews
Rating 4 - Poor. 35 out of 1023 reviews
Rating 2 - Terrible. 55 out of 1023 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time staying at this location! The hotel was nice and the location was wonderful! The staff was very friendly and helpful! Definitely would stay there again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience for our family we will come back to stay thanks.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Convenient location in downtown Indianapolis
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest hotel to Lucas Oil stadium. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and pleasant staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities
Everything about this hotel was 5 stars!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alison and Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, clean rooms, fantastic restaurant, perfect location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paulanda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and extremely quiet
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just an awesome hotel. the architecture is just beautiful. very unique place. highly recommend
Stayed 1 night in May 2026
Verified review

8/10 Good

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice property. Great location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a train car, excellent!!! Loved it!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, staff was professional, helpful and friendly. I have told many people about my positive experiences and hopefully they will consider staying at your awesome hotel 😊.
Charlie Chaplin car.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and very clean! Easy access to Convention Center.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kearston

Liked: Cleanliness, property conditions & facilities
Very nice hotel, clean and nice staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night but wish we would have stayed longer. If we come back, we will definitely stay in one of the rooms in the train.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great - Grand Hall was spectacular
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Colleen

Extremely clean and such a unique and fun hotel for the kids!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, bar has good food and drinks, and has full menu until 2 am! Crystal at the front desk was absolutely incredible!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Location is great! The construction is crazy outside though!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was SO cool. It's built into the old train station. I highly recommend staying here, especially if you have children.
Stayed 1 night in Mar 2026