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Holiday Inn Indianapolis Carmel by IHG

3.5 star property

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Photo gallery for Holiday Inn Indianapolis Carmel by IHG

Property amenity
Premium bedding, pillow-top beds, desk, laptop workspace
Indoor pool
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
251 East Pennsylvania Pkwy, Indianapolis, IN, 46280
  • Place, IU Health North Hospital
    ‪2 min drive‬
  • Place, Riley Hospital for Children at IU Health North Hospital
    ‪2 min drive‬
  • Place, Fashion Mall at Keystone
    ‪3 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed, Courtyard View

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Indianapolis Carmel by IHG

Suburban hotel with free parking, in the vicinity of Fashion Mall at Keystone
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Indianapolis Carmel by IHG offers 171 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Indianapolis Carmel by IHG. During your stay, you'll be close to Fashion Mall at Keystone. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 9 minutes by car from Fashion Mall at Keystone and 12 minutes from Dave & Buster's
Holiday Inn Indianapolis Carmel by IHG offers its guests an indoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Indianapolis Carmel by IHG. Self parking is free.

This 3.5-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hoosier Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hoosier Bar and Grill

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,497 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Indianapolis Carmel
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel Hotel
Holiday Inn Carmel Hotel
Holiday Inn Carmel
Indianapolis Carmel By Ihg
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel by IHG Hotel
Holiday Inn Indianapolis Carmel an IHG Hotel
Holiday Inn Indianapolis Carmel by IHG Indianapolis
Holiday Inn Indianapolis Carmel by IHG Hotel Indianapolis

Holiday Inn Indianapolis Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennie

Stayed 1 night in Oct 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender was excellent!
Stayed 1 night in Nov 2025

4/10 Poor

Dan

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, very friendly staff, parking was a breeze, nice lobby area to hang out in.
Stayed 1 night in Nov 2025

10/10 Excellent

Kellie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The evening desk staff were great! One man was Chase and I didn’t catch the other gentleman’s name. Both were courteous and went above and beyond to be helpful. Our rooms were both clean and well taken care of. The fitness and pool areas were also great and clean. The breakfast was well worth the extra $5 charge. Lots of fresh fruit, which was a pleasant surprise. We were hoping for “hotel waffles” but there were enough other options. The only irritant was that our keys didn’t work well, but that wasn’t an impossible challenge.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was very good very good breakfast and quiet areas
Stayed 2 nights in Nov 2025

6/10 Okay

Rodney

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Very old and tired property. Disappointed with the food options. Extremely loud road noise next to the highway.
Stayed 1 night in Oct 2025

8/10 Good

Alejandro

Stayed 1 night in Oct 2025

10/10 Excellent

Twanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Scott, Deerfield

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia, Danville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful, clean, parking great
Stayed 1 night in Oct 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place to Stay!

Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and staff was pleasant.
Stayed 1 night in Oct 2025

8/10 Good

Emily

Travelled with family and small children
Liked: Staff & service
room was clean, Breakfast was great and staff was exceptional.
Stayed 3 nights in Aug 2025

10/10 Excellent

Terese

Stayed 1 night in Oct 2025

10/10 Excellent

Janene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Parking area was safe and well lit in the evening. Overall appearance was very clean and modern. Room was clean and comfortable. Pool and workout room were clean and sanitary.Front desk person Victor went above and beyond! All hotel staff was friendly and helpful. I will book here again if I come for another event in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Erin, Naperville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious bathroom, comfortable beds, good breakfast for only $5. Nice hotel for a good price. Good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff
Stayed 1 night in Oct 2025

8/10 Good

joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel was clean. Breakfast was really good. Staff nice. Bathtub was clogged, if you're cleaning you don't miss this ....but everything else was great. I'd stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I found the staff to be EXCEPTIONAL. This is the first time I've stayed at this property and I will go out of my way to stay with tem again
Stayed 1 night in Sep 2025