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Holiday Inn Indianapolis Carmel by IHG

3.5 star property

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Photo gallery for Holiday Inn Indianapolis Carmel by IHG

Exterior
Property amenity
Lobby sitting area
Breakfast and dinner served
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
251 East Pennsylvania Pkwy, Indianapolis, IN, 46280
  • Fashion Mall at Keystone
    ‪9 min drive‬
  • Dave & Buster's
    ‪12 min drive‬
  • Butler University
    ‪12 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 2 Double Beds, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Drury Plaza Hotel Indianapolis Carmel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (1491)
The price is €121
for 1 room
includes taxes & fees
18 May - 19 May
Drury Plaza Hotel Indianapolis Carmel

About this property

Holiday Inn Indianapolis Carmel by IHG

Suburban hotel with a health club and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Indianapolis Carmel by IHG offers 171 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Indianapolis Carmel by IHG. During your stay, you'll be close to Fashion Mall at Keystone. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 9 minutes by car from Fashion Mall at Keystone and 12 minutes from Dave & Buster's
Holiday Inn Indianapolis Carmel by IHG offers its guests an indoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Indianapolis Carmel by IHG. Self parking is free.

This 3.5-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hoosier Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hoosier Bar and Grill

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,497 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Indianapolis Carmel
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel Hotel
Holiday Inn Carmel Hotel
Holiday Inn Carmel
Indianapolis Carmel By Ihg
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel by IHG Hotel
Holiday Inn Indianapolis Carmel an IHG Hotel
Holiday Inn Indianapolis Carmel by IHG Indianapolis
Holiday Inn Indianapolis Carmel by IHG Hotel Indianapolis

Holiday Inn Indianapolis Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1004 reviews
Rating 8 - Good. 319 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kristina

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
The property feels very dated and not very clean. Had stinkbugs in our room upon arrival. Door to room did not seal properly, could literally see into the hallway, felt unsafe. Overall feels like things could be updated a lot. Breakfast required vouchers or paying, not worth it in the least, it is just like the free breakfast you would receive at any other hotel, variety not great and enough to get you by but very subpar.
Stayed 2 nights in Jan 2025

10/10 Excellent

J. Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a little dated decor, but clean and staff were very helpful and kind. Pool was good and exercise facilities. Dining options could use some work, but plenty of good restaurants within a 10 minute radius
Stayed 2 nights in Jan 2025

8/10 Good

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate.
Stayed 1 night in Feb 2025

6/10 Okay

Mattie

Travelled with group
The hotel needs to update. Painting, carpet, floors and laundry
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Went out of her way

We checked in and mentioned we are staying because of the Indiana Poly Clinic for shots in my back! The lady cancer my reservation and gave me a special rate for 2 nights and breakfast tickets for both days!
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

This is a very nice hotel. If your looking for good value and a nice place to stay. This is the place. Stayed here many times
Stayed 1 night in Jan 2025

6/10 Okay

Sandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Meredith

Stayed 3 nights in Nov 2024

8/10 Good

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Mandy

Business traveller
Liked: Cleanliness, staff & service, room comfort

Ask for an interior room!

1st night we were in a room that was interstate side, horribly loud! We were able to change rooms the next morning, just sucked starting our trip out with zero sleep on our 1st night. Cant help but wonder why we even got stuck in there to begin with???
Stayed 4 nights in Dec 2024

6/10 Okay

Graham Elliott

Business traveller
Liked: Cleanliness, staff & service
The restaurant on premise, was not very good, I ordered the 27.00 steak, and asked medium rare it came well done, and I didn’t get a receipt as the system was down, I paid cash, and don’t have that to submit for my reimbursement by my company. That was the one glitch and the other was the heater blowing AC cold air outside my room, I spoke to front desk and maintenance said they had someone coming to fix it, however it was blowing ice cold air for the duration of my stay and was outside my door, and the door has a 1 inch gap along the bottom, ergo, the room got cold quick with it 12-19 degrees outside. Just as an FYI.
Stayed 5 nights in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
It was just what I needed Very pleasant stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was up against the freeway so there was traffic noise all night long.
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and easy to get in and out parking
Stayed 1 night in Nov 2024

2/10 Terrible

Bridget

Stayed 1 night in Nov 2024

6/10 Okay

Katee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We checked into our hotel room and about 5 minutes after we had gotten to our room someone else was entering our room. The front desk had given the person after us the card to our room.
Stayed 2 nights in Nov 2024

8/10 Good

Sarah, Trinity

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff were very kind and professional! Location is easy to find.
Stayed 3 nights in Nov 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was kept nicely
Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice area.
Stayed 2 nights in Nov 2024

8/10 Good

Miranda

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cancelled my booking
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2024

8/10 Good

SHIRLEY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom sink was draining really slow and no soap to bathe with other than a small Dove beauty bar. The bed was comfortable.
Stayed 1 night in Nov 2024