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Residence Inn by Marriott Indianapolis Airport

3.0 star property

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Photo gallery for Residence Inn by Marriott Indianapolis Airport

Reception
Terrace/patio
Exterior
TV, video game console, pay films
TV, video game console, pay films

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Hot tub
  • Pet-friendly
  • Breakfast included
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
5224 W Southern Ave, Indianapolis, IN, 46241
  • Lucas Oil Stadium
    ‪10 min drive‬
  • Indianapolis Motor Speedway
    ‪10 min drive‬
  • Indianapolis Zoo
    ‪11 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 68 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

TV, video game console, pay films

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Indianapolis Airport

Hotel in Indianapolis with free breakfast and airport shuttle service
This smoke-free hotel features a fitness center, a 24-hour business center, and a hot tub. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Airport offers 95 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Indianapolis Airport. During your stay, you'll be close to Indianapolis Motor Speedway. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym and basketball
  • 9 minutes by car from Indianapolis Motor Speedway and 9 minutes from Lucas Oil Stadium
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Residence Inn by Marriott Indianapolis Airport offers its guests a hot tub and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A roundtrip airport shuttle is free at scheduled times. The business-friendly Residence Inn by Marriott Indianapolis Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. The property offers extended parking privileges.

This 3-star Indianapolis hotel is smoke free.

Guests are served free full breakfast on weekdays from 5:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 5:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 17 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Residence Inn by Marriott Indianapolis Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Indianapolis Airport
Residence Inn Marriott Hotel Indianapolis Airport
Residence Inn Marriott Indianapolis Airport
Residence Inn Marriott Indianapolis Airport
By Marriott Indianapolis
Residence Inn Marriott Indianapolis Airport Hotel
Residence Inn by Marriott Indianapolis Airport Hotel
Hotel Residence Inn by Marriott Indianapolis Airport
Residence Inn by Marriott Indianapolis Airport Indianapolis
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Indianapolis Airport
Residence Inn by Marriott Indianapolis Airport Indianapolis

Residence Inn by Marriott Indianapolis Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 224 out of 508 reviews
Rating 8 - Good. 146 out of 508 reviews
Rating 6 - Okay. 60 out of 508 reviews
Rating 4 - Poor. 43 out of 508 reviews
Rating 2 - Terrible. 35 out of 508 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Alana

Stayed 1 night in Mar 2025

8/10 Good

Jatobba

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Worst experience ever!

First off the pool was being removed and there was no discount for that. My kids were not able to connect to the wifi and staff didnt know why or how to fix it. Maintenance came in and fixed a leak in one of the bathrooms causing us to have to leave the room because I have a child that loud noises bother as well as power tools. There was no offer of a different room or a discounted rate for the disturbance. There was not enough parking for guests to where we had to park in handicapped parking one night. We asked for trash bags for the bathroom and was told there weren't any. We needed more towels and wash cloths and was told there weren't that many to give. We had to leave every day just so my kids could have a decent time. We had to eat out daily because the pots and pans are old and rusted. There were baby spoons to use. The bathroom where the leak was supposedly fixed was stopped up when we returned and at first we were told there was no plunger then one was brought to us. The website did not provide info of pool closing when making reservations but they still charge as if it is open and available.
Stayed 4 nights in Mar 2025

2/10 Terrible

Caitlin

Stayed 1 night in Mar 2025

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check in was so nice and friendly
Stayed 1 night in Mar 2025

2/10 Terrible

Drew

Stayed 1 night in Mar 2025

6/10 Okay

Crystal

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Mithun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Ehh

We were in town for my daughters cheer competition and we got to the hotel to check in and the women behind the desk said they tried to contact me (which they did not) but that they had given my suite to somebody else. Then we had to walk across the parking lot to the next hotel to use their pool because our hotels pool was under construction which was not brought to our attention prior.
Stayed 1 night in Feb 2025

6/10 Okay

Casey

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

So disappointed

The pool was closed for renovations which we weren’t told about upon booking or prior to arrival. Their solution was that we could walk to the hotel next door in 20 degree weather in the snow to use the neighboring hotel pool. No partial refund was offered.
Stayed 1 night in Feb 2025

2/10 Terrible

Leslie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hot tub was NOT available as advertised. Booked room SPECIFICALLY to have access to hot tub!!! Misled by check-in staff who stated we could use hot tub at another hotel across the parking lot. Got ready and went over, in COLD weather, only to find out that there was NO hot tub…pool only!! Spent over an hour on the phone with Expedia, talking to customer service then a supervisor, and still not happy with the “resolution” as, while talking to Expedia staff, I found another room…on Expedia…with a HOT TUB AVAILABLE, but was not permitted to transfer without losing ALL of my mooney!!! Will NOT use or recommend Expedia again!! To top it off, I then learned that check-out was an hour earlier than posted on the website at time of booking.
Stayed 1 night in Feb 2025

10/10 Excellent

Cerra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 bedroom suite! Had everything you’d need for an extended stay! Will stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Alyse

Stayed 1 night in Feb 2025

4/10 Poor

Lindsey

Disliked: Staff & service, property conditions & facilities

Not worth it

Rude front desk worker who verbally confirmed she was miserable, ripped curtains, doors that would not latch, etc. The place was run down. Will not be returning.
Stayed 1 night in Feb 2025

4/10 Poor

Tersheika

Liked: Staff & service
Disliked: Property conditions & facilities
The room next to me was very loud like they were having a party& the one above me sound like kids running all night only recommend if you really don’t have any where to go for the night
Stayed 1 night in Feb 2025

4/10 Poor

Roger, Muncie

Disliked: Cleanliness, staff & service, property conditions & facilities
Check-in lady sitting in the corner playing on her phone. Bedding for pull-out was not in the room. Only 2 towels for four people. Dingy room. Chairs at table were peeling leather/plastic. Door into the bedroom was broken. Not my idea of a Residence Inn, worst one I ever stayed at. And, pool and hot tub shut down. Shut the place down or turn it into a Hotel 6.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I think it’s time for them to order new mattresses. Those ones are getting pretty old.
Stayed 1 night in Jan 2025

10/10 Excellent

loren

Stayed 1 night in Nov 2024

2/10 Terrible

Yessica

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nite

We had a very enjoyable stay, staff were very attentive
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Amenities, property conditions & facilities
Nice and Quiet
Stayed 3 nights in Jan 2025

2/10 Terrible

Melissa

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look elsewhere…

I had already paid for my room, but was charged again upon arrival without the front desk person telling me. Now, I have to wait 7-10 days to get my money back! There was trash piled up outside the door to the hotel. The room was in poor condition with evidence of deterioration. There were kids running down the hallway, and people pounding on doors late into the night. If you need a good night’s sleep before an early flight look elsewhere! It is obvious that this hotel and the neighborhood it sits in has seen better days!
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Stayed 3 nights in Nov 2024