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Hotel Central

4.0 star property

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Photo gallery for Hotel Central

Property entrance
Lobby
Breakfast, lunch, dinner served; international cuisine
Rooftop terrace
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available

Explore the area

View in a map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪2 min walk‬
  • Place, Hofburg
    ‪3 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(43 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(37 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Central

Mountain ski retreat with full-service spa and restaurant
Pamper yourself in Hotel Central's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Hotel Central offers 87 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Central's great location. During your stay, you're just a quick walk from Kaufhaus Tyrol. You'll find features like a free ski shuttle, plus a full-service spa and a restaurant.
  • Enjoy international cuisine while dining at Cafe Central
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Kaufhaus Tyrol and Maria Theresa Street
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a steam room. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Cafe Central - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free ski shuttle
  • Secured parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Central

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 527 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1884
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 19 per person
  • Secured self parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Hotel Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1004 reviews
Rating 8 - Good. 313 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Chi-Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and cozy room. Friendly front desk. Breakfast is tasty.
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Teresita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff was courteous. Love the buffet breakfast, so many choices.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, centrally located to everything.
Stayed 2 nights in Oct 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with everything we needed and good size too. Staff helpful. It was a bit noisy first thing in the morning. That was the only negative
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE

Stayed 1 night in Oct 2025

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start with the positives, the service was great and the location was walking distance to the old town. I also thought their top floor spa and deck were really cool. Other than this, I did not love this hotel. The design of the hotel space including the lobby and room felt very basic sort of 70s feel. The historic cafe felt historic and grand but that style did not continue to the hotel itself. The room was basic with a bathroom very small with a bad plastic shower. I went in October so I had to keep the window open to stay cool, but then my sleep was disrupted from loud people on the street.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah Scattergood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and service. Will return next year. Room was spacious and immaculate.
Stayed 1 night in Oct 2025

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our large loft room and the central location of the hotel. We would definitely stay again. Being an older building, the soundproofing is really bad, having to lock the door with a physical key from the inside when returning and the outside when leaving was a hassle, and the shower water pressure could be improved. But having said that, the spaciousness of the room we had, the view, and the service were great. The beds were also very comfortable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the location - the beds and rooms were extremely spacious and comfortable. The breakfast buffet is fantastic (hot and cold options). Only critique is the shower does not have a door so you either flood the entire bathroom or have the pressure SO LOW that you think the shampoo will never wash out. But overall, absolutely would stay again - excellent staff, rooms and location
Stayed 2 nights in Oct 2025

8/10 Good

ROBIN

Location good to train station shops and restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with short walk to/from train station. Very friendly and accommodating staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Georgia Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Innsbruck. We would have liked to have enjoyed the hotel more but we were there just for a night. Loved our upgrade too!
Stayed 1 night in Oct 2025

4/10 Poor

Felipe

The bathtub/glass situation was not ideal for showering. Very hard to take a shower under those conditions as the water goes everywhere. Front desk staff was great!!! Breakfast Buffet was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!!! Loved it and the area it’s in!!
Stayed 1 night in Oct 2025

10/10 Excellent

Yanan, Edina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, central location, nice staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in central Innsbruck. Less than 10 minutes walk from the central station. Beautifully clean, comfortable and a superb breakfast. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

wallace, weehawken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent--close to the train station and the heart of the city. The room was perfect for two and spic and span. Desk personnel were very helpful and friendly. One couldn't ask for a better experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Perfect location, clean, warm, gym could be a little more equipped re weights. Friendly and helpful staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Mark

Travelled with family
Good location nice coffee shop which is where breakfast is served. Access to a sauna and steam bath was a bonus and all very clean. slightly strange config for a family studio room but otherwise worked ok for a nights stay. Part of the hotel is new and part looks to be an older building.
Stayed 1 night in Sep 2025

10/10 Excellent

Efrain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Central is located in an unbeatable location, a paid parking lot is just steps from the hotel lobby. Once you make your check in, you can walk everywhere. The Old Town is not more than a 5 minutes walk, and the area is full of restaurants and shops. Just be careful, if your stay includes a Sunday, almost everything is CLOSED !!
Stayed 2 nights in Sep 2025