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Hotel Central

4.0 star property

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Photo gallery for Hotel Central

Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Lobby
Property entrance
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

View in a map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Place, Hofburg
    ‪3 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Golden Roof
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(41 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Central

Ski hotel with a full-service spa and a health club
Pamper yourself in Hotel Central's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Hotel Central offers 87 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Central's great location. During your stay, you're just a quick walk from Kaufhaus Tyrol. You'll find features like a free ski shuttle, plus a full-service spa and a restaurant.
  • Enjoy international cuisine while dining at Cafe Central
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kaufhaus Tyrol and Maria Theresa Street
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a steam room. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Central was completed in April 2020.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Cafe Central - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free ski shuttle
  • Secured parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Central

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 527 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1884
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Renovated entire property - April 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 19 per person
  • Secured self parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Hotel Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalee Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location - a few minutes walk to anywhere in Innsbruck centre. The staff on reception were super helpful and sorted out my Innsbruck Welcome Card for me. Comfy bed in a spacious room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Karam

Stayed 2 nights in Jul 2025

10/10 Excellent

Nusara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel, his name is Mathias (not sure) was very pleasant and extremely helpful. Very good breakfast buffet.
Stayed 3 nights in Jul 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Just a couple of minor issue with the room and no AC. Connection to the underground garage was being renovated so not easy to get to and from the car. Still a very nice stay.
Stayed 1 night in Jul 2025

6/10 Okay

Justine

Liked: Staff & service, property conditions & facilities
The staff was nice, helpful, and welcoming. However, my room was extremely hot even though it had not been particularly hot outside that day. Then I found out the heating was turned on!! But even after I turned it off, it remained hot in the room since the windows couldn't stay wide open without requiring a heavy object preventing it from closing. Also, when I checked-in, the room was not adequately cleaned...there was a leftover tea bag from the previous guest and an unemptied trash can—makes me question the cleanliness of other things. I didn't mind the unusual room design, but the door for the toilet was difficult to open/close and having a big key to lock/unlock the door is a bit bothersome. Lastly, the shower handles seemed broken but worked somehow, and the water was more cold than warm. Still, my stay was overall nice, but could have been better.
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walking distance to Altstadt and Maria-Theresien-Strasse. Great cafe adjoining (Cafe Central) with a wonderful patio. Friendly staff and wonderful service. Would definitely stay here again!
Stayed 3 nights in Jul 2025

8/10 Good

JOONHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rosslyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good location easy walking distance of everything. Very helpful reception staff.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Azin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

robert

Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast! Comfortable spaces. There was a heatwave and wished we had air conditioning or a stronger fan. But it got cooler later in the week and we got acclimated. The shower nozzle would not stay up, so you had to handhold it while showering. Also, adjusting the water temperature and pressure was hard to control. Overall, however, we loved this place because the hospitality and kindness was impeccable!
Entrance to building
Stayed 8 nights in Jun 2025

8/10 Good

Lloyd

Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Travelled with partner
Liked: Cleanliness
There is no air conditioning and it was 30c in the room. Cannot Leave windows open at night due to noise. Tiny pillows, thick comforter. Bed is as hard as a rock. Not a four star hotel. Not very good breakfast buffet. Only thing good is the location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel! We wish we had stayed an extra night because they had free ebikes that you can use. It would have been a great way to see the city. The room was large, modern, very clean and bedding/bed comfy. No AC. A standing fan is provided in the room. Great location to train station and all local sites.
Stayed 1 night in May 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, amenities
Excellent location, clean rooms, delicious restaurant food, and staff customer service. A place to definitely come back.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central location. Best part they allowed to you hire bikes for free which I highly recommend. Reason for the less stars are only because there was no aircon. Stayed in summer and it was hot.
Stayed 2 nights in Jun 2025

10/10 Excellent

Professor Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with the bedroom which was very comfy. Great location within a few hundred yards of the old town. Staff very helpful. would stay there again if back in Innsbruck
Stayed 1 night in Jun 2025

10/10 Excellent

Denis, Portland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Jon

Liked: Cleanliness
Coffee/tea facilities were very poor for a 4 star hotel. There were only 2 units of coffee, 1 sachet of milk on arrival. No facilities to make tea. No tea bags or milk. Had to go to reception and ask for a kettle. When I asked for tea bags I was told to report to the dining area and get some there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025