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Hotel Central

4.0 star property

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Photo gallery for Hotel Central

Lobby
Standard Triple Room | Living area
Property entrance
Lobby lounge
Superior Double Room | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Hofburg
    ‪3 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Golden Roof
    ‪5 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.2 out of 10
Very good
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(36 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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The price is €228
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includes taxes & fees
5 Jul - 6 Jul
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About this property

Hotel Central

Mountain ski retreat with full-service spa and restaurant
Pamper yourself in Hotel Central's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Hotel Central offers 87 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Central's great location. During your stay, you're just a quick walk from Kaufhaus Tyrol. You'll find features like a free ski shuttle, plus a full-service spa and a restaurant.
  • Enjoy international cuisine while dining at Cafe Central
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kaufhaus Tyrol and Maria Theresa Street
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a steam room. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Central was completed in April 2020.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Cafe Central - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Croatian, Czech, English, French, German, Italian, Polish, Russian, Serbian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free ski shuttle
  • Secured parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Central

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 527 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1884
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Renovated entire property - April 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 19 per person
  • Secured self parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Hotel Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 341 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location. Liked the cafe, good service. Friendly reception staff and a nice clean room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice hotel. Clean. Some of the hotel staff at the reception desk were a bit rude. Great location.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Staff very helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central is the name and central it is indeed! We enjoyed walking all around Innsbruck and back to the wonderful hotel seeing so many sights that we planned to visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to the historic district and dining options
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended stay

The staff are very helpful. The rooms are clean and tidy. There are ample space for ski equipment storage. The location is very convenient to everything.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel, great location, nice breakfast. It is a good location between the train station and the old town.
Stayed 1 night in Feb 2025

6/10 Okay

Mohammad

Stayed 3 nights in Feb 2025

8/10 Good

Daphne

Nice hotel near centre of Innsbruck

Comfortable stay near centre of Innsbruck and a short walk to the golden roof and old part of Innsbruck. Friendly and helpful staff at reception but staff in restaurant not as friendly. Good breakfast with lots of fresh fruit and nice cooked options. Few minor issues - broken window fitment, shower gel dispenser broken. Would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel with great breakfast. Good spot in town close to train station and the old town. Spacious room and bathroom, pity the shower is in a deep bad tub and the showerhead did not fit in it’s holder so you had to keep it in your hand while showering.
Stayed 1 night in Feb 2025

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

3 Stars

The 4 star hotel adverts state that there's a bar and cafe (only open for guests for breakfast), yet both were closed. This appears to be an ongoing issue. Besides being misleading advertising, the response I got when I asked about it was words to the effect of "Nothing I can do about it, its not my area of responsibility. We chose this hotel because it had a bar and cafe, so as not to need to venture out into the cold to find a drink or food. The room was nice but attention to detail is sadly lacking. The power outlet in the bathroom was not properly fixed in place, and came away from the wall when you removed the cord. There was also an issue in the shower with the tap not being properly sealed, allowing water to get into the wall cavity. There was only one power outlet in the room, at the far side, under the TV, not atbeither bedside tables to allow for multiple charging of phones or laptops. There was no powerboard to assist with multiple charge cables. Charging was done one at a time. There was not water heater (kettle) in the room...you had to go down to reception to get one, after paying a bond. I wasvtold this was because 4 star guests sometime take the kettle with them when they leave??? If you want more than one cup of coffee or tea each, you must go to the reception and pay €1.50 for each coffee capsule or tea bag. I understand that a packet of 25 tea bags cost ca. €2.00 so a mark up of such magnitude seems 'excessive'. The 4 star ratingbis not deserved.
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing hotel.

A very old hotel with some strange policies. Only given 2 small sachets of milk in the room, any more cost you €1.50 each, as do tea bags. Coffee machine supplied, but no kettle for tea, but you can get one from reception. Lovely big room, but small bathroom with shower over bath awkward to access, no grabrail. Had a snack in the cafe before the room, but the waitress only gave a note in change, kept the coins as a tip without even asking, even though we would have left one. Very friendly and helpful reception staff on afternoon of arrival, but not on morning of departure when the member of staff was quite offish. Would not stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Pallavi

Travelled with family
Liked: Cleanliness, staff & service
Great place close to the city center
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay

Great stay. The front desk attendants were excellent and the rooms were comfortable and clean. The restaurant people were a little abrupt.. and the breakfast was pricey, but overall , I highly recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great location just off the main town square and river area.
Stayed 1 night in Feb 2025

4/10 Poor

Mehmet

Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good central location. Very friendly helpful staff. Very traditional building but modern rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Jennil, Sarnia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice center location
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal!

We stayed here for just one night. The room was amazing - spacious and spotless! We did get some street noise in the morning, but it was no big deal. Would absolutely stay here again. Loved the nice firm bed!
Stayed 1 night in Jan 2025

8/10 Good

Susan

Travelled with partner
Liked: Staff & service, amenities
The lobby was lovely, spacious, comfortable, and elegant. Buffet breakfast was excellent. Staff were friendly and helpful. Room was spacious. Unfortunately, room was not very clean. It needed a good mopping and bathroom cleaning.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location. Excellent breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hotel Central, the facilities were clean and nice, the staff were friendly and helpful. It is so close to everything.
Stayed 3 nights in Jan 2025