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The Douglas Hotel

4.0 star property

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Photo gallery for The Douglas Hotel

Exterior
Breakfast and dinner served
Executive Double Room, Sea View
Breakfast and dinner served
Ecotours

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Shore Road, Brodick, Isle of Arran, Scotland, KA27 8AW
  • Place, Arran Coastal Way
    ‪12 min walk‬
  • Place, Brodick Golf Club
    ‪13 min walk‬
  • Place, Arran Heritage Museum
    ‪2 min drive‬
  • Airport, Glasgow (PIK-Prestwick)
    ‪100 min drive‬

Room options

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About this property

The Douglas Hotel

A restaurant, a bar/lounge, and a refrigerator in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities.
The Douglas Hotel offers 21 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Isle of Arran hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Douglas Hotel, you're just a quick walk from Brodick Isle of Arran Ferry Terminal. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at The Douglas Bistro, a bistro with ocean views
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 12 minutes by foot from Brodick Golf Club and a 2-minute drive from Arran Heritage Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Douglas Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Isle of Arran hotel.

The Douglas Bistro - Overlooking the ocean and garden, this bistro serves breakfast and dinner. A children's menu is available. Reservations are required.
The Douglas Bar - Overlooking the ocean and garden, this bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Private picnics

Restaurants on site

  • The Douglas Bar
  • The Douglas Bistro

Things to do

  • 18-hole adjacent golf course
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1858
  • Designated smoking areas (fines apply)
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: GBP 25.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 3 and January 18.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 30.00 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night (maximum GBP 30.00 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Douglas Hotel Isle of Arran
Douglas Isle of Arran
The Douglas Hotel Hotel
The Douglas Hotel Isle of Arran
The Douglas Hotel Hotel Isle of Arran

The Douglas Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 172 out of 219 reviews
Rating 8 - Good. 37 out of 219 reviews
Rating 6 - Okay. 8 out of 219 reviews
Rating 4 - Poor. 1 out of 219 reviews
Rating 2 - Terrible. 1 out of 219 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly - excellent place for o stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fabulous food excellent lovely hotel well worth a visit
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Roddy

Liked: Cleanliness, staff & service, amenities
Friendly courteous staff,beautiful hotel good food been before and will return.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lorna

Excellent service from the friendly staff.. excellent dinner and breakfast..
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Good food,clean rooms and lovely staff
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location opposite the ferry terminal and the bus station. Lovely food, large breakfast, big rooms, and a quiet hotel.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely dog friendly hotel. Very close to the ferry terminal and local amenities.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and food. Great live music.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is one of the best I have ever stayed. The room was spacious and comfortable and the food - both breakfast and diner - were superb.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Douglas Hotel. One of the nicest places we stayed in Scotland.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Mrs P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Lovely stay. Hotel staff very friendly and helpful. Room comfortable and clean. Food very good. Would definitely stay again
Bedroom sunrise
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Brodick

Lovely hotel and a great location in the heart of Brodick. Staff were friendly and helpful. Really enjoyed our stay.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Perfect, super nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, breakfasts were delicious with the best haggis we’ve ever tasted, rooms were well appointed and very comfortable. Highly recommend
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite place to stay on Arran

Beautiful view just a short distance from the Brodick ferry terminal.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was central for shops, bus station easy to get around good views over the bay and ferry port Staff were very friendly and helpful.Would deffinately use again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gaelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Total package of what you would expect from a 5 star, luxurious hotel! The staff was very attentive and friendly! The most breathtaking views of Goatfell!!
From our room window!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was excellent,including the weather
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arran and the Douglas was our favorite stopover in Scotland, should have stayed another day. Property was great1
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ruby C

Liked: Cleanliness, staff & service, property conditions & facilities
The Douglas House is within walking distance of the Brodick Ferry Dock and a short drive/taxi ride to Brodick Castle.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. All staff pleasant and attentive. Food very good.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the room was excellent. Very clean roomy and comfortable. Food was also very good. We had a health issue and the staff (particularly Mark) could not have been more professional and kind. We thoroughly enjoyed our stay.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So relaxing

The whole experience was fantastic from the greeting at reception, quality of the food, chef and restaurant staff brilliant. Top quality hotel, dog friendly. One of the best hotels i have stayed in.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Comfortable and clean. Friendly staff. Good food. Beautiful rooms.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hsin-ya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hotel, the service was impeccable and the rooms were spacious and tastefully furnished. The only complaint would be the pillows, which were too fluffy and not supportive enough.
Stayed 1 night in Apr 2025