18 Mar 2019 by Bulutas
Dear Valued Guest, Thank you for your feedback. We are sorry to hear that your stay was not up to your expectations. We do hope to welcome you back at Renaissance Polat Istanbul Hotel on your future visits. Best Regards,Burcin ULUTAS Guest Services Supervisor
7 Jul 2021 by BULUTAS
Dear Valued Guest, Thank you very much for your time and your review. We hope to welcome you back again at Renaissance Polat Istanbul Hotel in the future. Sincerely, Burcin ULUTAS Guest Services Supervisor
The following facilities or services will be unavailable from May 11 2024 to June 30 2024 (dates subject to change):
Renaissance Polat Istanbul Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and 13 meeting rooms are available. Event space at this hotel measures 356511 square feet (33121 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Renaissance Polat Istanbul Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Istanbul hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Renaissance Polat Istanbul Hotel offers 437 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Daphne Restaurant Grill – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Marmara Fish Restaurant – Overlooking the ocean and pool, this seafood restaurant specialises in seafood and serves lunch and dinner. Open daily.
Bar Noblesse – Overlooking the ocean and pool, this lobby lounge only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.
An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Renaissance Polat Istanbul Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
