Swissotel The Bosphorus Istanbul

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Swissotel The Bosphorus Istanbul

8 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
8 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed (Bosphorus View)

Popular amenities

  • Hot tub

Explore the area

Map
Visnezade Mah. Acisu Sok. NO. 19, Macka Besiktas, Istanbul, Istanbul, 34357
  • Dolmabahçe Palace
    ‪10 min walk‬
  • Taksim Square
    ‪15 min walk‬
  • Galata Tower
    ‪3 min drive‬
  • Istanbul (IST)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, Jetted Tub

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 3 Bedrooms

  • 320 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Room, 1 Bedroom (Residence, Bosphorus View)

  • 112 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Suite, Multiple Beds

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Suite, 1 King Bed with Sofa bed, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 101 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Terrace

  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Signature Loft, 1 Double Bed, Corner

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Signature Loft, 1 Double Bed, Corner

  • 97 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite, 1 King Bed with Sofa bed, Terrace

  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Swiss, Executive Room, 1 King Bed, Corner

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Room, 3 Bedrooms (Residence, Bosphorus View)

  • 153 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed

Room, 2 Bedrooms (Residence)

  • 115 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed

Signature Loft, 1 Double Bed

  • 97 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Signature Loft, 2 Bedrooms, Terrace

  • 215 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Signature Loft, 2 Bedrooms

  • 155 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Deluxe Family Suite Pool Side

  • 19 sq m
  • Sleeps 8
  • 2 Double Beds

Luxury Room, 2 Bedrooms, Park View

  • 97 sq m
  • Sleeps 4
  • 1 Double Bed

Luxury Studio, 1 Bedroom, Sea View (Residence)

  • 112 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Room, 2 Bedrooms

  • 115 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Swiss, Twin Room, 2 Single Beds

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Swiss, Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Twin Room, 1 Double Bed

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 3 Bedrooms, Park View (Residence)

  • 15 sq m
  • Sleeps 6
  • 1 Double Bed

Swiss, Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Studio, 1 Bedroom (Residence Park)

  • 5 sq m
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Room, 1 King Bed, Garden View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Swiss, Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(41 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Swiss, Twin Room, 2 Single Beds, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Bedroom, Park View, Corner (Residence)

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 2 Bedrooms (Residence, Bosphorus View)

10.0 out of 10
Exceptional
(4 reviews)
  • 95 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Garden View, Corner

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed (Bosphorus View)

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Pool Access

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner (Bosphorus View)

9.6 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Swissotel The Bosphorus Istanbul

Luxury hotel with 8 restaurants and a full-service spa
Along with 8 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Swissotel The Bosphorus Istanbul offers 566 accommodations with minibars and espresso makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts, an indoor tennis court, and a health club are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pürovel Spa & Sport has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Swissotel The Bosphorus Istanbul's great location gets high marks from our customers. During your stay, you'll be within walking distance of Taksim Square. Free WiFi in public areas, 8 restaurants, and a full-service spa are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi and wired Internet
  • Enjoy international cuisine with ocean views at Sabrosa Restaurant, one of the property's 8 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, aromatherapy, or body scrubs at Pürovel Spa & Sport
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • Within a 15-minute walk of Dolmabahçe Palace and Bosphorus
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Swissotel The Bosphorus Istanbul offers its guests a full-service spa, outdoor tennis courts, and an indoor tennis court. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 27 meeting rooms are available. Event space at this hotel measures 41767 square feet (3880 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury Swissotel The Bosphorus Istanbul. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Sabrosa Restaurant - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
16 Roof - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Cafe Swiss - Overlooking the ocean and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Chalet Garden - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Madhu's Istanbul - Overlooking the ocean and garden, this restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (TRY 500 per day)
  • Covered valet parking on site (TRY 600 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 1,400 per person
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 16 Roof
  • Cafe Swiss
  • Chalet Garden
  • Madhu's Istanbul
  • Sabrosa Restaurant

Things to do

  • 3 outdoor tennis courts
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (41,767 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 16 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note for guests booked in Residence room types breakfast is served in the Living Lounge located in the Residence building.

Access methods

Staffed front desk

Pets

  • Pets: TRY 1400 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TRY 1400 per person
  • Covered self parking fee: TRY 500 per day
  • Covered valet parking fee: TRY 600 per day
  • Pet fee: TRY 1400 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests travelling with pets are charged a cleaning fee based on room type, ranging in price from TRY 1575-3600 per stay, in addition to the pet fee.
Property Registration Number 3321
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bosphorus Swissotel
Bosphorus Swissotel Istanbul
Istanbul Swissotel
Istanbul Swissotel Bosphorus
Swissotel Bosphorus
Swissotel Bosphorus Hotel
Swissotel Bosphorus Hotel Istanbul
Swissotel Bosphorus Istanbul
Swissotel Istanbul
Swissotel Istanbul Bosphorus
Swissotel The Bosphorus Hotel Istanbul
Swissotel The Bosphorus Istanbul
Swissotel Bosphorus Istanbul Hotel
Swissotel The Bosphorus Istanbul Hotel
Swissotel The Bosphorus Istanbul Istanbul
Swissotel The Bosphorus Istanbul Hotel Istanbul

Swissotel The Bosphorus Istanbul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1009 reviews
Rating 8 - Good. 138 out of 1009 reviews
Rating 6 - Okay. 44 out of 1009 reviews
Rating 4 - Poor. 15 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jorge, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had for the 3rd time a really bad experience since we are allergic to smoke. I had requested every single time to provide me with a NON SOMOKING room or apartment. I have no idea if the personnel in charge of reservations do not read, but it is really dissapointing. I have also have to say, once I made the claim kind of mad, the person in the reception did look for a solution and upgraded us to a really nice room. My comment is to be more aware of the requested details in the reservation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bilal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorkem Kucukcavdar runs an amazing team. I stay here often and he always goes above and beyond in every way. Truly exceptional service. From the moment we arrive, every request is handled with care and a genuine desire to help. Absolutely Outstanding. The hotel is a class-act.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jan

Stayed 3 nights in Apr 2025

10/10 Excellent

Shahed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Larger residental room options for families.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 10/10
Stayed 3 nights in Apr 2025

10/10 Excellent

Sara

Stayed 4 nights in Apr 2025

10/10 Excellent

Zaynab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

erdem, Moenchengldbach

Stayed 2 nights in Apr 2025

10/10 Excellent

NORBY, SCOTCH PLAINS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff is wonderful. The only downside is that you cannot really walk to any sightseeing location or restaurants or shops. You have to take a taxi to go everywhere or walk a lot to get to any place.
Stayed 2 nights in Apr 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels is Istanbul
Stayed 2 nights in Jan 2025

10/10 Excellent

Mina

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff is very helpful and friendly, so many food options and entertainment inside the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly my only criticism is we were placed in a smoking apartment and we are very allergic. We had a really tough nights. All the rest as usual perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tanisha

Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Stayed 3 nights in Apr 2025

10/10 Excellent

Sevtap

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel with my family. The rooms are spacious and clean, all the staff are very welcoming and friendly. Special thanks to Haluk at the restaurant and all the staff at there. Would highly recommend it.
Stayed 7 nights in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Sabine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, the staff friendliness, the accommodation and the hamam
Stayed 4 nights in Apr 2025

8/10 Good

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Frederica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Preeti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good
Stayed 5 nights in Mar 2025

10/10 Excellent

Vicky Wai Ki

Stayed 4 nights in Apr 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great service
Stayed 3 nights in Apr 2025

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have previously visited this hotel and decided to go back for the amazing service. This time, it was horrible. Upon checkin, I was put into the room of another guest with my same last night. The first name was never checked, I was told I received $100 in free spending, which turned out on checkout not true. The concierge gave me all wrong times for things I asked about. When the other guest with my last name went to checkin, he was told he was already checked in and charged for a new booking. At breakfast we were told we had to pay, when we already paid in advance. The whole stay was not as nice as it had been in the past and not the expected Turkish Hospitality at all!
Stayed 1 night in Mar 2025