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Shangri-La Jakarta

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Outdoor pool, pool umbrellas, pool loungers
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
  • Place, Grand Indonesia
    ‪13 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪14 min walk‬
  • Place, Bundaran HI
    ‪14 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Property amenity

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite King

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Suite King

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club Room

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bay Suite

Premium bedding, down duvets, pillow-top beds, minibar

Two Bay Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Three Bay Suite

Premium bedding, down duvets, pillow-top beds, minibar

Three Bay Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Presidential Suite

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Horizon Club King Room

Lobby

Horizon Club King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Horizon Club Twin Room

Lobby

Horizon Club Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom Suite King

Lobby

One Bedroom Suite King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Suites Non smoking

Lobby

Executive Suites Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non smoking

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for One Bedroom Suite Twin

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Suite Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Horizon Club Business King

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Club Business King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

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  • Pool
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  • Parking included
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4.8 out of 5, Exceptional, 636 reviews
The price is €125
includes taxes & fees
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About this property

Shangri-La Jakarta

Along with 4 restaurants, this hotel has a full-service spa and free water park access. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. Change of towels is available on request.
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Shangri-La Jakarta. During your stay, you're just a quick walk from Golden Triangle. Free WiFi in public areas, free self parking, and 4 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at SATOO, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the free water park or swim in the outdoor pool
  • Treat yourself to body treatments, facials, or manicures and pedicures at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • Just a 4-minute drive from Bundaran HI and a few minutes from Grand Indonesia
Shangri-La Jakarta offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 13 meeting rooms. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Jakarta. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
SATOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Nishimura - This restaurant specializes in Japanese cuisine. Open daily.
Rosso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
JIA - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
B.A.T.S. - This bar specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (99 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (130 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from June 1 2026 to June 30 2026 (dates subject to change):
  • Sauna
The property will be renovating from June 1 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shangri-La Jakarta

Jakarta Hotel Shangri-La

Jakarta Shangri-La

Jakarta Shangri-La Hotel

Shangri-La Hotel Jakarta

Shangri-La Jakarta

Shangri-La Jakarta Hotel

Shangri La Hotel Jakarta

Shangri La Jakarta

Shangri-La Jakarta Hotel

Shangri La Hotel Jakarta

Shangri-La Jakarta Jakarta

Shangri-La Jakarta Hotel Jakarta

Shangri-La Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 502 out of 700 reviews
Rating 8 - Good. 150 out of 700 reviews
Rating 6 - Okay. 35 out of 700 reviews
Rating 4 - Poor. 7 out of 700 reviews
Rating 2 - Terrible. 6 out of 700 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Suwasistiti

Business traveller
Liked: Cleanliness, staff & service, amenities
An hotel where service is quite remarkable from all staff and in every outlets of te hotel. The room furniture and decors while in top shape, could use a more modern look for my taste.
Stayed 6 nights in Jan 2026

2/10 Terrible

Anuj

Stayed 4 nights in Jan 2026

10/10 Excellent

Robert, Tauranga

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Amrullah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BUT the pillow is not comfortable, everything else is superb
Stayed 2 nights in Jan 2026

10/10 Excellent

Xulong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and great services.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hana

Stayed 3 nights in Dec 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff was extremely helpful despite the hotel was very busy with full occupancy
Stayed 1 night in Dec 2025

10/10 Excellent

John, Mill valley

Stayed 2 nights in Nov 2025

8/10 Good

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Varoon Laxman

Stayed 1 night in Nov 2025

6/10 Okay

Zac Jason

Disliked: Property conditions & facilities
Cool
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality from the entire team
Stayed 3 nights in Nov 2025

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness
Nice hotel with excellent staff service, but the breakfast area downstairs was very crowded with not much food variety… another minus is that the location is a little bit far away from some convenient stores. But in general I recommend the SLJ.
Stayed 3 nights in Nov 2025

10/10 Excellent

Niko

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were fantastic. Really enjoyed my stay in Shangrila Jakarta and the helpfulness and friendliness of all the staff from the people at the doors to the desks to the restaurant staff made my stay that much better. Thank you, everyone
Stayed 3 nights in Oct 2025

10/10 Excellent

Dhiraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by staff everywhere
Stayed 2 nights in Oct 2025

10/10 Excellent

Risga

Stayed 3 nights in Oct 2025

10/10 Excellent

Bruce, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the hundreds of hotels I've stayed in lifetime this Hotel is easily the best I've ever stayed at. No exageration. The most beautiful Hotel with amazing restaurants and the friendliest staff I have ever met. This is a 6 star Hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Narinder Singh Sidhu

Stayed 2 nights in Aug 2025

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really big but it needs maintenance in main lobby , the mat is already buried deteriorated and looks old and a bit unprofessional
Stayed 5 nights in Aug 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Michela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, amazing staff. Would definitely stay again. Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 6 nights in Jun 2025

8/10 Good

ramesh

Stayed 1 night in Jul 2025