Four Seasons Hotel The Westcliff, Johannesburg

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Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

A breakfast table with a variety of foods and drinks, set in a room with large windows offering a scenic view.
A modern outdoor lounge area with a pool, glass walls, and a view of trees and sky.
A grand hallway with a checkered floor, large windows, and a staircase with ornate railings.
An outdoor patio area with seating arrangements, umbrellas, and a pergola.
A modern hotel with a rooftop garden, a swimming pool, and a landscaped courtyard.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193
  • Place, Johannesburg Zoo
    ‪3 min walk‬
  • Place, Zoo Lake Park
    ‪10 min walk‬
  • Place, University of Witwatersrand
    ‪5 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪30 min drive‬

Room options

Garden View Deluxe Room, 2 Single Beds

  • Garden view
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Garden View Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Panoramic View One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Garden View Premier Room

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Panoramic View Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Panoramic View Premier Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Presidential Suite, 2 Bedrooms

  • City view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Four Seasons Hotel The Westcliff, Johannesburg

Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Four Seasons Hotel The Westcliff, Johannesburg offers 80 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Four Seasons Hotel The Westcliff, Johannesburg. During your stay, you're just a quick walk from Johannesburg Zoo. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • For dining with garden views, stop by Flames Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to aromatherapy, detox wraps, or massages at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 6 minutes by foot from Johannesburg Zoo and a 5-minute drive from Rosebank Mall
  • Airport, train station pick-up, and local-area shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Four Seasons Hotel The Westcliff, Johannesburg offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 15672 square feet (1456 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Four Seasons Hotel The Westcliff, Johannesburg. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:30 AM.
Flames Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Onsite venue #3 - Overlooking the garden, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6 AM to 11:30 AM for a fee: ZAR 550 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Flames Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's toys
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,672 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 550 per person
  • Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Four Seasons Hotel The Westcliff, Johannesburg offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Four Seasons Hotel The Westcliff, Johannesburg.

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Four Seasons Hotel The Westcliff, Johannesburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 311 out of 389 reviews
Rating 8 - Good. 58 out of 389 reviews
Rating 6 - Okay. 10 out of 389 reviews
Rating 4 - Poor. 5 out of 389 reviews
Rating 2 - Terrible. 5 out of 389 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marie.Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute spent at the Four Seasons. Everything was great and enjoyable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Amazing people, location, service, food, everything.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, amenities
Very nice hotel, newly renovated reception. Beautiful place
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at the FS.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

marcela

Great as always
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for our son and his bride. They were absolutely taken aback by the level of service they received and how special they were made to feel. We were given early access to allow the bride to get ready and nothing was too much. The service was exceptional and the pool was exceptional according to them .
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Ilir

Liked: Staff & service
Disliked: Amenities
Hi, this is Mr. Bunjaku. I felt sorry to say this, but I was really really disappointed with Property. Our expectations were very high considering me staying in four seasons I know Property it’s old but we expected way way different service and different environment saying that I will expect to receive a credit toward my next stay in four seasons because this is the second time first was in Brussels in Bogota, Colombia, South Africa and now this is just like not acceptable to us if somebody can get back to me I’ll appreciate that very much
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. Great spa
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

galit harel

Liked: Amenities
Excellent service and very convenient accommodations
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay. Service was excellent and best breakfast. Definitely recommend and will be back:).
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with amazing staff. Upon arrival until I left, they were so accommodating and made my birthday vacation stay a wonderful and memorable one.
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice property with lovely facilities. Only complaint would be that the staff at the spa urged us to leave 45 minutes before closing, which was a bit unfortunate and very different from the treatment we had in the rest of the hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late short stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patrick

Needs a bar…desperately
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently well trained staff who made us feel welcome as if we’d been residents.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Leverne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Johannesburg Four Seasons entire staff, management, front desk, bellmen, housekeeping, hostesses, chefs and wait staff were great. Everyone I came in contact with during my stay had such great energy!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing service, staff can’t do enough for you. Really has a fantastic time.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Matty

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Marcelo Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, we only had one night at this fantastic hotel. While the property itself is beautiful, what truly stands out is the people and the level of service — absolutely impeccable. The hotel is not located in the city center, which was actually a great advantage for us, as we were not planning to explore Johannesburg itself. Its location offers a simply breathtaking view of the surrounding area — the overall setting is truly charming. As we were on our honeymoon, we were welcomed with a special setup in our room, including sweets, flowers, and sparkling wine. It was simply unforgettable. The room is very spacious, with excellent bedding and pillows. The bathroom is also large, and the slippers are extremely comfortable — every detail is thoughtfully considered. We also visited the spa, which is outstanding, and in the evening we enjoyed a tasting menu dinner offered in partnership with Atlas Swift winery — a truly magical experience. Breakfast was another highlight: delicious and complete, with both buffet options and freshly prepared dishes. I tried the full South African breakfast and it was excellent. We will definitely choose to stay here again the next time we are in Johannesburg.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Just as you would expect for a four seasons. A clean, safe, beautiful safe haven in Jo’berg
You can even watch the elephants in the zoo over lunch
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with great views and helpful staff. Relaxing vibe.