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Crowne Plaza Kansas City Downtown by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
Exterior
40-inch LED TV with cable channels, TV
Bar (on property)
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1301 Wyandotte St, Kansas City, MO, 64105
  • Place, Kansas City Convention Center
    ‪1 min walk‬
  • Place, Bartle Hall Convention Center
    ‪2 min walk‬
  • Place, T-Mobile Center
    ‪6 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(84 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Kansas City Downtown by IHG

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Kansas City Downtown by IHG. During your stay, you're just a quick walk from T-Mobile Center. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Depot
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kansas City Convention Center and 8 minutes by foot from T-Mobile Center
  • Free local-area shuttle service
  • Dogs welcome for a fee
Crowne Plaza Kansas City Downtown by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 157314 square feet (14615 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Kansas City Downtown by IHG. A free area shuttle within 3.0 mi is available. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Rail - Onsite bar. Open daily.
Full Steam - This coffee shop serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 157,314 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Crowne Plaza Kansas City Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1008 reviews
Rating 8 - Good. 238 out of 1008 reviews
Rating 6 - Okay. 96 out of 1008 reviews
Rating 4 - Poor. 62 out of 1008 reviews
Rating 2 - Terrible. 30 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Cierra

Liked: Cleanliness, staff & service, amenities
Front desk services
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 3 nights in Dec 2025

4/10 Poor

Kaylie

Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Elisabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities
All of the above
Stayed 2 nights in Dec 2025

6/10 Okay

bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Dec 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Room a little dated but fine.
Stayed 2 nights in Dec 2025

10/10 Excellent

Terryll

Liked: Cleanliness, staff & service, property conditions & facilities
Let’s go
Stayed 1 night in Dec 2025

10/10 Excellent

James

Good experience
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff welcoming and friendly. Room was clean and had all we needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Bayley

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable! The staff was very friendly and helpful. It’s an excellent location!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great from the desk to the staff at the hotel bar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great beds.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mike

Stayed 2 nights in Dec 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great trip had dinner twice staff was very friendly.
Stayed 2 nights in Nov 2025

8/10 Good

Kristopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities and great location
Stayed 2 nights in Nov 2025

6/10 Okay

Wyatt

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Angelo

Stayed 1 night in Oct 2025

6/10 Okay

Nate

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The toilet didn’t work and it ran all weekend. Also the mini fridge didn’t work well either.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Everything was excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel on a Saturday and Sunday… Everything in the hotel was great. Staff was very friendly and helpful. We did not eat breakfast at the hotel so I cannot rate that. Many things accessible, such as restaurants, sports bars, shopping, etc. Transportation was close by, but we did not use it. But if we had needed it, it would’ve been very convenient. Everything was outstanding and we would definitely stay again!
Stayed 2 nights in Nov 2025