Crowne Plaza Kansas City Downtown by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Meeting facility
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
1301 Wyandotte St, Kansas City, MO, 64105
  • Kansas City Convention Center
    ‪2 min walk‬
  • T-Mobile Center
    ‪6 min walk‬
  • Crown Center
    ‪18 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds (High Floor)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View (High Floor)

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (High Floor)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza Kansas City Downtown by IHG

Hotel with free local shuttle, steps from Kansas City Convention Center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Kansas City Downtown by IHG. During your stay, you're just a quick walk from T-Mobile Center. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Depot
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kansas City Convention Center and 8 minutes by foot from T-Mobile Center
  • Free local-area shuttle service
  • Dogs welcome for a fee
Crowne Plaza Kansas City Downtown by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Kansas City Downtown by IHG. A free area shuttle within 3.0 mi is available. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Rail - Onsite bar. Open daily.
Full Steam - This coffee shop serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Crowne Plaza Kansas City Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Great location. Lots of construction in area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Caitlin

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

RYAN

Liked: Cleanliness, staff & service
Loud construction outside started early in the morning so it is impossible to sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and comfortable. The staff were all very friendly. The parking was also extremely convenient and we really appreciated that. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Santa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have free breakfast
Stayed 1 night in Nov 2024

4/10 Poor

Gina

Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Quinten

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
A short walk from the KC Convention Center for a conference.
Stayed 4 nights in Feb 2025

8/10 Good

Erika

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and room. Had a suite, and it has the weirdest and most unnecessary layout. The toilet and shower are in a tiny room, while the sink and vanity are around the corner, right next to a massive and unnecessary walk in closet. No idea why the bathroom is so small while the closet so large. Standing in the shower leaves you not that much head room and the shower head has very weak pressure.
Stayed 2 nights in Feb 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to the event. We were attending lots of good dining options. Staff was very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was placed in a room next to the service elevator. That was all I could hear the entire night. There was a street light below our room window. Even with the curtains shut our room was still lit up. Employees were not friendly but the job got done. Likely will not return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark William, Porterville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tHE HOTEL WAS CLOSE TO WHERE MY MEETINGS WERE, VERY CONVIENT AND A SAFE PLACE.
Stayed 3 nights in Feb 2025

10/10 Excellent

BRIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for T-Mobile events

Staff was great from front desk, blanket request and room service (great, simple menu…loved it). Mattress was way too soft and climate control difficult to keep comfortable. Either too hot or too cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Leighann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Paula

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a quieter room due to elevator activity/noise and the staff members were incredibly accommodating in making a change. Thank you!
Stayed 1 night in Jan 2025

4/10 Poor

Jerry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower didn’t work right. The bathroom had no fan. The sink had hair in it. Tub was not cleaned appropriately.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad sleep

The people at the front desk was awesome. So friendly and fun. The elevator is sketchy. Bounce and shakes. I could hear every noise in the building. Walls are thin. People talking in rooms next to me in hallway could hear as clear as day. Was not able to sleep in due to noise. I mean so clear I knew the names of the people by us. I could hear through the wall every time the elevator moved. Probably the worst hotel for sleep.
Stayed 1 night in Jan 2025

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025