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Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Exterior
Lobby
Lobby
Suite, 1 King Bed
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8551 E Blue Pkwy, Kansas City, MO, 64133
  • Place, Cave Spring Interpretive Center
    ‪16 min walk‬
  • Place, Crane Brewing
    ‪4 min drive‬
  • Place, Kansas City Zoo
    ‪4 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

7.6 out of 10
Good
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Outdoor Living Area)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Outdoor Living Area)

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Suburban hotel with an indoor pool, near Crane Brewing
This hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offers 81 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG. During your stay, you'll be close to Crane Brewing. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Crane Brewing and 8 minutes from Kauffman Stadium
  • Dogs welcome for a fee
Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG. Free self parking is available.
Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2010
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel & Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Sports Complex
Holiday Inn Express Stes Kansas City Sports Complex
Holiday Inn Express Stes Sports Complex
Express Stes Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex by IHG

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

CHELSEA

Stayed 4 nights in Nov 2025

4/10 Poor

Eudona

Travelled with family
Liked: Amenities
There was no water on both days for a period of time. We were not informed. There was no note placed under our doors, to at least give us a heads-up on the "No Water" problem. It was extremely inconvenient. We were not compensated in any way for our inconvenience with the "no water" problem. Also, upon my check-out, before 11:00am, I was not given a receipt. The person at the desk did not give me my receipt. The person at the desk said that the manager would email me my receipt when he comes in at 10:00 pm. As of now, I still have no receipt.
Stayed 2 nights in Oct 2025

6/10 Okay

Sara

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The bathtub was eroding around the edges and drain. The hallways smelled like weed. However, the shower was hot and the breakfast was good. My nieces enjoyed the pool.
Stayed 1 night in Nov 2025

2/10 Terrible

Andres

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff refused to provide me a receipt
Stayed 1 night in Oct 2025

10/10 Excellent

Candra K.

Travelled with group
Liked: Cleanliness
Room slelled lile smole and thw flopr had not been swept i found clothes from previous tenant on the floor under table.
Stayed 2 nights in Oct 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reserved a room with extra space for a 5th person and the sofa bed was broken. The staff member immediately found me a rollaway bed instead which worked. The air in the room had a smell, just needed some movement. I liked the big spaciousness of the room. It would have been nice to have a bigger bathroom for that many people. Also the faucet in the bathroom had very low pressure and was difficult to get a steady stream of water in the sink. Thankfully we had an extra sink next to the mini fridge we used to help with that issue.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

8/10 Good

david

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Pat

Stayed 2 nights in Oct 2025

6/10 Okay

Shaun

Basic sleep cheap but really over priced bc of football
Stayed 1 night in Oct 2025

6/10 Okay

Jenniffer

Travelled with family
Nice staff however they do not clean or maintain the rooms during your stay. We always had to ask for new towels, toilet paper and basic necessities. We were often told housekeeping was not available. The price is expensive during a Chiefs game and not worth it. Look elsewhere if you can.
Stayed 3 nights in Oct 2025

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Warn visitors that the turn is immediate off of a hwy going 55mph to try to make a turn after coming over a hill. When you miss the turn it reroutes you through a run down neighborhood for several miles.
Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Travelled with family and small children
I don’t usually right these but…You better be ready for nascar pit stop breaking. The turn for the hotel is at the top of a hill on a curve. You go from 60 to zero fast to make the turn, and pray you don’t get rear ended. Then we walked in to a stuffy hot lobby. The guy Raj, at the front desk told me we had to put down a $100 deposit ( which was not mentioned in “your this is all you pay” ) So we get to our hot room at on the bottom floor (which was fine) with a very noisy AC unit, (which didn’t cool the room down until the next morning). and the curtains are broken, and don’t close all the way. Raj was having a hard time understanding the curtains were broken, so I went back and closed them with some chip clips. I guess it served its purpose, but I thought I was staying at a Holiday Inn, not a Super 8.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2025

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was horrible checking in, staff was working on a computer problem and we felt like we were intruding. Hotel is run down and smells like a family was cooking in there. Tiles and wallpaper was missing on bathroom wall and the air conditioner smelt like it had a moldy filter! Would not recommend.
Stayed 1 night in Oct 2025

6/10 Okay

Lizabeth

Disliked: Property conditions & facilities

Poor room conditions

The room was in terrible condition. Peeling wallpaper and the toilet seat was not attached to the toilet. Bathtub had been repainted overtop of dirt and hair. All of the common areas were kept uncomfortably hot.
Stayed 1 night in Oct 2025

4/10 Poor

Christie

Travelled with family
Disliked: Staff & service
Waited a half hour for the front deak attendant that was "helping another customer" yet came in the front of the hotel. Literally a half hour. Breakfast was lack luster. Heard every sound in hallways 24/7. Walls are super thin.
Stayed 2 nights in Sep 2025

8/10 Good

Faith

Travelled with family
Liked: Room comfort
There was a lot of hair in the sheets the air conditioning worked well, got a hot shower
Stayed 1 night in Sep 2025

2/10 Terrible

Dalton

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing good. The rooms I booked were not available because the card readers for the doors were broken. The check in staff couldn't figure out how to authorize the incidental deposit on my company credit card. Once the guys were finally in their rooms, the card reader broke again leaving one guy stranded in the hall and ultimately spending two hours with a maintenance man in his room until 11pm working on the door.
Stayed 1 night in Oct 2025

6/10 Okay

Dana

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice. This property was clean but clearly older, dark, and shabby. Considering the exorbitant price per night, we expected a much nicer property. The worst problem was finding this hotel! Hotels.com has the wrong address posted for this Holiday Inn Express! We discovered this when we drove to the posted address only to be told we were at the wrong Holiday Inn Express! Hotels.com needs to post the correct address!
Stayed 1 night in Sep 2025

6/10 Okay

Amber

Stayed 2 nights in Sep 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had bugs in our room we asked for a refund and they said no we had no other money for any other room and they refuse to give us a refund
The gentleman who refused the refund
Bug in bathroom
Bug in room
Bug in room
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2025

6/10 Okay

Kathy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
AC did not keep the room cool bathroom was shabby parts of molding missing caulking around tub peeling room smelled musty would not stay there again
Stayed 1 night in Sep 2025

6/10 Okay

Tim

Breakfast was good
Stayed 3 nights in Aug 2025