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Karuizawa Tsuruya Ryokan

3.0 star property

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Japanese-Style Room
Indoor spa tub
Standard Japanese-Western Room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

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Kyukaruizawa 678, Karuizawa, Nagano, 389-0102
  • Place, Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Place, Karuizawa Prince Shopping Plaza
    ‪4 min drive‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪5 min drive‬

Room options

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese-Style Economy Room

Japanese-Style Economy Room

Japanese-Style Economy Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Superior Room

Japanese-Style Superior Room

Japanese-Style Superior Room

  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Standard Japanese-Western Room

Standard Japanese-Western Room

Standard Japanese-Western Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Room

Japanese-Style Room

Japanese-Style Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

Similar properties

Reception
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Karuizawa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 600 reviews
The price is €108
14 Jun - 15 Jun
Hotel Karuizawa Cross

About this property

Karuizawa Tsuruya Ryokan

This ryokan features a full-service spa, laundry facilities, and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a front-desk safe.
Karuizawa Tsuruya Ryokan offers 25 accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Karuizawa ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas.
During your stay at Karuizawa Tsuruya Ryokan, you're just a quick walk from Karuizawa Shaw Memorial Church. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Just a 3-minute drive from Karuizawa Prince Shopping Plaza and a few minutes from Karuizawa Prince Hotel Ski Resort
Karuizawa Tsuruya Ryokan offers its guests a full-service spa. WiFi is free in public spaces. Karuizawa Tsuruya Ryokan also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Karuizawa ryokan.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.
Guests with Breakfast/Half Board plans must book meals in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 2200 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 9 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Tsuruya Ryokan
Karuizawa Tsuruya
Karuizawa Tsuruya
Karuizawa Tsuruya Ryokan Ryokan
Karuizawa Tsuruya Ryokan Karuizawa
Karuizawa Tsuruya Ryokan Ryokan Karuizawa

Karuizawa Tsuruya Ryokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 132 reviews
Rating 8 - Good. 39 out of 132 reviews
Rating 6 - Okay. 6 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very good, will visit again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shang Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen area!

Nice onsen area!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but cozy ryokan with exceptionally friendly and helpful staff. Enjoyed our 2 nights there very much
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location when visiting Karuizawa. We stayed the night and were able to take advantage of the slower pace around the area.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
This was simply the best and most lovely hotel stay in Japan ever and I have traveled there many times. The staff are so incredibly kind - it is overwhelming. The rooms are old-fashioned but quaint. The location is fantastic - at the end of the road so nice and quiet. The buffet breakfast was lovely - highly recommended. If you're using Google Maps to get there - take a cab from the train station and don't bother with the bus. It's only 1300 yen and so worth it. Absolutely loved this place and will most definitely go back!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked traditional Japanese Ryokan atmospher in this property. I also enjoyed hotspring with my 2 year-old kid.
Verified

10/10 Excellent

Zhengxue

A hotel with rich cultural heritage, elegantly and uniquely decorated, offering attentive and thoughtful service. The hot springs are clean and refreshing, and there is a laundry and drying room available. I have already recommended it to my friends.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an authentic Japanese ryokan experience. We opted for the Japanese style bedding with half board. So the complete tatami mats, sliding shoji doors and futton bedding. Dinner was Kaiseki, and fugu was on the menu, simply amazing! Staff is also very nice and polite. I definitely highly recommend Tsuyu Ryokan!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Georgy

Nothing special. Regular 3 star hotel. Breakfast fully booked, dinner fully booked that what we found out after making a room reservation. Small old rooms with tiny bathroom. Not cheap for what you get. Location is good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fui Choong

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional plus western settings
Stayed 1 night in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20mins walk to the karuizawa station, it only costs around 1000yen for a taxi ride. Dinner is a must try here, very delicious and decent traditional Japanese cuisine. Room size is okay, just the public bath is a bit too small.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は和洋食ビッフェでした！ どれも全て美味しくて幸せな朝食タイムでした！
フロントにお雛様飾りがありました！
古き良きフロントでした！
シングルベッド2台です
コタツもありました！
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

NATSUKI

Liked: Cleanliness, staff & service, amenities
部屋も館内も歴史を感じる良さが素晴らしく、とても清潔で快適に過ごさせてもらいました。スタッフの方達も皆親切で優しく、朝食も最高でした。子供達もまた泊まりたいと喜んでいます。素敵な時間を過ごさせてもらいました、ありがとうございました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

TAKEO

Liked: Cleanliness, staff & service, amenities
良かったです。
Stayed 1 night in Jan 2026
Verified

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service
朝ごはんも美味しい
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

YASUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歴史ある佇まいでした。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史の風格の中で清潔感とスタッフの高いホスピタリティ、モチベーションを感じた。また言うまでも無く、ロケーションは旧軽井沢銀座沿いの最高な立地条件で、共同の浴場も大変良かった。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

miyuki

Liked: Cleanliness, staff & service
ロビーの雰囲気や展示物もゆっくりじっくり見たくなるような旅館でした。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kohei

Liked: Cleanliness, staff & service, property conditions & facilities
居心地良かったです。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tomoyuki

Liked: Cleanliness, amenities, property conditions & facilities
ロケーション、設備、従業員の方の対応共にとても良かったです。
Stayed 1 night in Apr 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kenichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旅館の前の通りは人通りが多いので、車だと行きづらい。 不満はそのくらいで、旧軽井沢を散策するにはちょうど良い立地だし、ご飯も美味しくて大満足です。
Stayed 1 night in Mar 2025
Verified

6/10 Okay

makoto

Liked: Cleanliness, staff & service
雪のせいか部屋のテレビが観られなくなりました
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住前聯絡都會儘速回覆，住宿期間的服務相當貼心，房客的請求都會盡可能滿足。 早晚餐非常讚，有很多在地料理，訂房時傳達飲食習慣的話，會配合調整菜色。 房間很有老溫泉旅館的感覺，但是廁所之類的設施都有經過改修，很新很乾淨。 溫泉浴場不大，沒有露天浴池，可是泉質很好，泡完皮膚會滑溜滑溜的。 旅館在舊輕井澤商店街的盡頭，周邊不會過於吵雜，觀光又相當便利。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

MASAYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
とにかく接客が素晴らしかったです。
Stayed 1 night in Dec 2024