The Crest Hotel Kashiwa

3.0 star property

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Photo gallery for The Crest Hotel Kashiwa

Property entrance
Breakfast, lunch and dinner served
Chapel
Lobby
Suite Room, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
14-1 Suehiro-cho, Kashiwa, Chiba-ken, 277-0842
  • Place, Suwa Shrine
    ‪9 min walk‬
  • Place, Lake Teganuma
    ‪4 min drive‬
  • Place, Sankyo Frontier Kashiwa Stadium
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)

Room options

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

About this property

The Crest Hotel Kashiwa

Along with a restaurant, this hotel has valet parking and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
The Crest Hotel Kashiwa offers 87 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Crest Hotel Kashiwa. During your stay, you'll be within walking distance of Sankyo Frontier Kashiwa Stadium. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Japanese breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 4-minute drive from Lake Teganuma and a few minutes from Mallage Kashiwa
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly The Crest Hotel Kashiwa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kashiwa hotel.

For a fee, guests can enjoy Japanese breakfast daily from 7 AM to 10 AM.
Bistrot Sai - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,800 per night; includes in/out privileges)
  • Valet parking on site (JPY 1,800 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 10 AM for a fee: JPY 2,090 for adults and JPY 1,210 for children
  • A restaurant

Restaurants on site

  • Bistrot Sai

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2090 for adults and JPY 1210 for children
  • Self parking fee: JPY 1800 per night (in/out privileges)
  • Valet parking fee: JPY 1800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Crest Kashiwa
Hotel Kashiwa
Kashiwa Crest Hotel
Kashiwa Hotel
The Crest Hotel Kashiwa Hotel
The Crest Hotel Kashiwa Kashiwa
The Crest Hotel Kashiwa Hotel Kashiwa
The Crest Hotel Kashiwa (Imperial Hotel Group)

The Crest Hotel Kashiwa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 453 reviews
Rating 8 - Good. 161 out of 453 reviews
Rating 6 - Okay. 34 out of 453 reviews
Rating 4 - Poor. 13 out of 453 reviews
Rating 2 - Terrible. 3 out of 453 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at The Crest Hotel Kashiwa from November 23–29, 2025, and had a fantastic experience. Although the hotel is located outside of central Tokyo, it’s absolutely worth it—especially if you prefer spacious rooms, which can be hard to find in the city. The amenities were impressive. The hotel provides two bottles of water per day, in-room device chargers, convenient lighting controls on the headboard, and I enjoyed a great city view from the 15th floor. They also offer slippers and pajamas, though the pajamas didn’t fit me. The AC works well, but it does take a little time to fully cool the room. Despite the hotel being fully booked the week I stayed, I barely saw or heard other guests, making it a peaceful and comfortable stay. I also want to highlight the excellent customer service. Before my trip, I reached out to ask about early check-in since my flight landed at 5:30 AM. Check-in is normally at 3 PM, so we booked the night before to ensure our rooms would be ready and hotel made sure both reservations were under the same room so we didn’t have to switch rooms. They kept their promise, and when we arrived around 7 AM, the front desk had all three of our room reservations ready. The check-in process was quick and easy. The location is very convenient. Within walking distance are multiple convenience stores—7-Eleven, Lawson, and Family Mart. The train station is only about two blocks away and is connected to a mall with plenty of major shops. From Kashiwa Station, takin
Stayed 6 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Always nice to stay at the crest
Stayed 20 nights in Nov 2025

10/10 Excellent

stephane

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean room, amenities, classic hotel
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Wilson Wee Shun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Spacious.
Stayed 2 nights in Sep 2025

8/10 Good

Daryl

Travelled with family, Business traveller
Liked: Amenities
The hotel was located in central Kashiwa, close to a little bit of everything. Overall, I enjoyed my stay. The reason for giving it 4 stars instead of 5 stars was because they listed Laundry was available when I made reservations, but there wasn’t any available onsite when I asked the front desk. We were in Kashiwa for a soccer tournament, so I wanted to have laundry at the hotel to wash my son’s uniform at the end of the day for games the following day. I had to locate laundry and parking a little bit away from the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice spacious rooms, walkable to shopping, train and food
Stayed 2 nights in May 2025

10/10 Excellent

Prit Mahendrabhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff
Stayed 1 night in Mar 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming and sweet. The room was clean and very spacious
Stayed 4 nights in Feb 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y personal muy servicial
Stayed 9 nights in Jan 2025

10/10 Excellent

Rieko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the room was a good size. The staff were amazing and very polite. Close to the train station and lots of restaurants and stores within walking distance. Would definitely stay there again.
Stayed 3 nights in Nov 2024

8/10 Good

Mariangel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located within walking distance to the Kachiwa train station which is super convenient because you can get into the city easily. The room was clean, and comfortable for a short stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Parviz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Close to shopping center
Stayed 9 nights in Oct 2024

10/10 Excellent

Tani

Stayed 5 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

4/10 Poor

Richard

Stayed 4 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable as always

A very enjoyable stay, as always at the Crest. We will be back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Rajainlall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taking hospitality to a different level!

Nothing short of brilliant! There was no stage that the staff ever said ‘no’ to a reasonable request! This is what hospitality is about! The ‘lobby concert’ on New Year’s Eve was a touch of class in hospitality - unexpected and definitely a pleasant surprise! Keep it this way!
Stayed 12 nights in Dec 2023

8/10 Good

Bryan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hardcore 4 star Japanese hotel. Excellent service, location, restaurant, and amenities. They're not used to working with foreigners. Be patient and polite.
Stayed 2 nights in Dec 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crest staff were very helpful! The beds are hard and toilet tissue is thin. APA is more comfortable
Stayed 4 nights in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a classy / classic vibe, nice facilities and amenities and the customer service is great. Beautiful view of greater Tokyo from the window.
Stayed 4 nights in Jul 2023