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Heaven Restaurant & Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Heaven Restaurant & Boutique Hotel

Exterior
Breakfast, lunch served; local and international cuisine, garden views
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Sports facility
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

View in a map
No. 7, Street KN 29, Kiyovu, Kigali
  • Place, Union Trade Center
    ‪7 min walk‬
  • Place, Kigali Heights
    ‪6 min drive‬
  • Place, Kigali Convention Centre
    ‪6 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Villa Budget Queen Room

Villa Budget Queen Room

Villa Budget Queen Room

8.4 out of 10
Very good
(13 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa Budget King Room

Villa Budget King Room

Villa Budget King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room

Residence Superior Queen Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residence Superior King Room

Residence Superior King Room

Residence Superior King Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Heaven Restaurant & Boutique Hotel

Hotel with a full-service spa, 9-minute walk to Union Trade Center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a conference center are onsite.
Heaven Restaurant & Boutique Hotel offers 28 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Heaven Restaurant & Boutique Hotel. During your stay, you're just a quick walk from Union Trade Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy local and international cuisine and garden views while dining at Heaven Restaurant
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages, body scrubs, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, bike rentals, and yoga classes
  • Just a 1-minute drive from Union Trade Center and 9 minutes from Kigali Convention Centre
  • Airport, bus station, and shopping center shuttle service available for a fee
Heaven Restaurant & Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 495 square feet (46 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at Heaven Restaurant & Boutique Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. Free self parking is available.

This 4-star Kigali hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7 AM to 10 AM.
Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (495 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 322 reviews
Rating 8 - Good. 68 out of 322 reviews
Rating 6 - Okay. 21 out of 322 reviews
Rating 4 - Poor. 6 out of 322 reviews
Rating 2 - Terrible. 4 out of 322 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald F.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gerald F.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the charm of this hotel! Everything was easy from check in to check out. Immaculate facilities! Great spa- great massages. The food was delicious. Especially breakfast! I would absolutely stay here again! Lots history too with the family. Check out A Thousand Hills to Heaven.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical mission team

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Kermit

Liked: Cleanliness, amenities, property conditions & facilities
Great location in a safe, clean, leafy green, quiet neighborhood within walking distance to the Central Business District of Kigali. The staff are very friendly and helpful, and the huge buffet breakfast in the lush garden setting is wonderful. I ate dinner at the restaurant at least 4 times while in Kigali, and each night it was very nice, with wonderful menu choices, attentive staff and a relaxing dining atmosphere. My room in the 4-star hotel was nice for one person, but would probably be very tight for 2 people. I liked the balcony, high ceilings, and colorful African decor. There was a mosquito in my room, which was a bit strange, but there is mosquito netting over the bed, which was nice. My only input is that it would be nice if the property had a free shuttle service to and from the airport. The price they charge for this is outrageous given the distance involved -- even by American standards -- and I chose to find another way. But many of their competitor hotels offer if, and I doesn't seem like it would be that difficult to step up and match the competition. FWIW, I nearly chose another hotel because of this detail.
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from my room.
View from my room.
My room straight ahead!
Stayed 2 nights in Jun 2025

8/10 Good

Deborah, New York

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really great for holidays but not suitable for business travelers.
Stayed 10 nights in Apr 2025

2/10 Terrible

mahendra

Travelled with family
Disliked: Property conditions & facilities, room comfort
I think we had a member of staff at the reception who was not at all helpful. The booking for messages was nonexistent even 1week in advance.We one person eventually managed to get a booking interrupted several times and also noticed that the staff doing the messages were sitting ideal and chatting despite us being told they are all fully booked with no break.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Great staff, super clean, great location
Stayed 3 nights in May 2025

8/10 Good

Ann

Stayed 2 nights in May 2025

10/10 Excellent

Kjetil Reppe

Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket fint hotell. Rent och snyggt och mycket trevlig och serviceminded personal. Underbara pooler och god frukost.
Stayed 1 night in Apr 2025

10/10 Excellent

Seana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, high-quality dining, great amenities & reasonably-priced. Really enjoyed my stay & would thoroughly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandhya, West New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except how spread out the property is. You sleep in one building, eat in another, work out in a 3rd. That said, all that means is that you plan your time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented & managed hotel with very friendly & helpful staff. I thoroughly enjoyed my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luz, Roslindale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, dedicated staff; Comfortable spacious, clean rooms, and excellent restaurant. This is my second time staying and I plan to come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the story of how the owners got started; even bought the book. The property is well managed.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Brian, Baltimore

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed reading the history of the couple and what they have done for Rwanda's development.
Stayed 1 night in Feb 2025