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The Walper Hotel, part of JdV by Hyatt

4.0 star property

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Photo gallery for The Walper Hotel, part of JdV by Hyatt

Exterior
2 restaurants, lunch served
Bar (on property)
Meeting facility
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
20 Queen St S., Kitchener, ON, N2G 1V6
  • Place, Conrad Centre for the Performing Arts
    ‪1 min walk‬
  • Place, Kitchener Market
    ‪5 min walk‬
  • Place, Centre In The Square
    ‪8 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Urban)

Suite, 1 Queen Bed (Urban) | Living area

Suite, 1 Queen Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Historic)

Suite (Historic)

Suite (Historic)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Walper Hotel, part of JdV by Hyatt

Victorian hotel with 2 restaurants and a 24-hour fitness center
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and conference space are onsite.
The Walper Hotel, part of JdV by Hyatt offers 92 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Walper Hotel, part of JdV by Hyatt. During your stay, you're just a quick walk from TheMuseum. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Self parking available for a fee
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from TheMuseum and Conrad Centre for the Performing Arts
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly The Walper Hotel, part of JdV by Hyatt. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Victorian Kitchener hotel is smoke free.

TWH Social - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 18 per day)
  • Uncovered parking on site (CAD 23 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TWH Social

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1893
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 75 per accommodation, per stay, plus a one-time cleaning fee of CAD 75
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 23.00 per day (in/out privileges)
  • Nearby parking fee: CAD 18 per day (427 ft away)
  • Pet fee: CAD 75 per accommodation, per stay plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Walper
Walper Hotel
Walper Hotel Kitchener
Walper Kitchener
Walper Terrace Kitchener
The Walper Hotel Kitchener, Ontario
The Walper Hotel
The Walper Hotel part of JdV by Hyatt
The Walper Hotel, part of JdV by Hyatt Hotel
The Walper Hotel, part of JdV by Hyatt Kitchener
The Walper Hotel, part of JdV by Hyatt Hotel Kitchener

The Walper Hotel, part of JdV by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mathieu

Liked: Cleanliness, staff & service
Staff was courteous, room in good condition. Walls are paper thin.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Stayed 1 night in Oct 2025

10/10 Excellent

Chengquan

Stayed 1 night in Oct 2025

10/10 Excellent

Jean-Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As usual everything is great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and the staff are friendly
Stayed 2 nights in Oct 2025

8/10 Good

Dr. Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel stay was just okay. It felt like the hotel needed a bit of a refresh. I couldn’t control the temperature in my room. I was cold and I asked the front desk to warm it but nothing changed. The one cafe was closed for breakfast. And I didn’t love that you didn’t need a card to access the elevator floors. Especially since the area is close to a lot of sketchiness. The staff was very friendly and it was clean. Gym was nice. Overall though, I wouldn’t return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel reminds me of artsy hotels in Europe. It is extremely clean, comfortable and stylish. Staff are very friendly and go above and beyond to help. The only issue is parking - reserve your spot ahead of your visit if you want 1 of the 7 spots allocated behind the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Stayed 1 night in Oct 2025

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Disliked: Amenities
Was good once, but getting tired. Area is going down fast. Once there was hope, now on the decline.
Stayed 2 nights in Oct 2025

10/10 Excellent

anthony

Stayed 1 night in Oct 2025

10/10 Excellent

PATRICIA, Eagan

Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay I will referred your hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Chi Yan, Toronto

Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location Spacious room Comfortable beds
Stayed 1 night in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! Room was stunningly updated modern and large. Bed was so comfortable and bathroom was up to date with a great walk in shower. Will absolutely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent
Stayed 2 nights in Oct 2025

2/10 Terrible

Heather

There was a wedding the night we stayed. Blaring music horrible sound we wouldn’t sleep. Not at all th experience we had hoped for. Will not being staying there again
Stayed 1 night in Oct 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel for a short stay
Stayed 2 nights in Oct 2025

6/10 Okay

Scott

Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Air con worked well, the bathroom was very clean and the staff were friendly and helpful!
Stayed 1 night in Oct 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My first impression was how up to date the hotel was, it was clean and bright. Having the TWH Social right down stairs was so convenient for breakfast. As well as a late night drink. The bathroom was roomy for both of us. I really appreciated the women at the front desk getting us a Taxi. Great experience
Stayed 1 night in Oct 2025

10/10 Excellent

DAVID

Stayed 1 night in Oct 2025