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Comfort Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Comfort Inn & Suites Knoxville West

Seasonal outdoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
WoodSpring Suites Knoxville West
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 567 reviews
The price is €74
includes taxes & fees
8 Feb - 9 Feb
WoodSpring Suites Knoxville West

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with a seasonal outdoor pool and free breakfast
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Knoxville West. During your stay, you're just a quick walk from West Town Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • 8 minutes by car from University of Tennessee and 9 minutes from Knoxville Convention Center
Comfort Inn & Suites Knoxville West offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 954 reviews
Rating 8 - Good. 289 out of 954 reviews
Rating 6 - Okay. 120 out of 954 reviews
Rating 4 - Poor. 78 out of 954 reviews
Rating 2 - Terrible. 59 out of 954 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was courteous. The room had a few problems so had to get a different room. No tv signal, no hot water, telephone not working.
Stayed 1 night in Nov 2025

2/10 Terrible

Kathryn

Stayed 3 nights in Oct 2025

4/10 Poor

Anthony

Room walls were super thin. Place was definitely old ab
Stayed 3 nights in Oct 2025

4/10 Poor

jonathan, Middle village

Travelled with family
Disliked: Cleanliness
Check-in was fast and easy, and the staff was very informative but overall the hotel is very old and dingy and our room smelled horrible. Would not be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the spaciousness of the room, comfortable beds & very clean. The continental breakfast was great!
Stayed 1 night in Oct 2025

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Back door on 2 floor was kept open during the night, the smell in the room was unbearable.
Stayed 1 night in Oct 2025

2/10 Terrible

Vidisha

Disliked: Cleanliness, amenities, property conditions & facilities
Comfort Inn & Suites Knoxville West had a moldy and smell bathroom - absolutely awful. Would not stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Travelled with family
Sent us to an unclean room first. Had to go back to front desk
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Brian

Travelled with family
The facility is dated, and the breakfast food is not good, thankfully they had decent waffles. It’s not bad overnight and very spacious rooms with comfortable beds.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Business traveller
Liked: Staff & service, room comfort
Clean room and hot breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great & the breakfast was really good.
Stayed 1 night in Oct 2025

10/10 Excellent

Kiara

Stayed 1 night in Oct 2025

8/10 Good

Tony

Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2025

10/10 Excellent

Dongyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Staff & service
Stayed 2 nights in Oct 2025

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness
Place is gross. No one is putting any $ into maintaining this place. The “gym” is a joke and I’m totally disappointed in how this place was portrayed.
Stayed 1 night in Oct 2025

4/10 Poor

Andre

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
A variety would have been nice on the hot breakfast. It was scrambled eggs and sausage every day along with biscuits and gravy
Stayed 3 nights in Oct 2025

10/10 Excellent

Tanner

Stayed 2 nights in Oct 2025

6/10 Okay

Bryan

Liked: Staff & service
The continental breakfast was pretty good but that’s really the best I can say. When I got to my room, the AC was running full blast and it was freezing in the room so I actually had to turn the heat on for a while. Once the room started to warm up, I figured out what the AC was running: it was to cover the very musty smell throughout. The bathroom fan was defective and was incredibly loud. Carpets throughout the hotel are badly stained and need to be replaced
Stayed 4 nights in Oct 2025

10/10 Excellent

Ryley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was what I expected.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kristi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks just like any other comfort suites from the outside, but from the inside, it couldn’t be further in quality to any any other comfort suites I’ve ever seen. I turned on the light and two roaches started running from beside nightstand and there was a gaping hole in the wall just above the trim that looks like it could get in and out of. I would say this would be closer to a Noel motel four star hotel. I immediately contacted Travelocity who started an investigation and spoke with the front desk and said they would get back to me within 48 hours. They did and said the hotel refused to refund my money. I called and spoke with the management and they said because I didn’t check out after I had checked in. They wouldn’t be able to issue me a refund. I will never stay at comfort Inn for comfort suites again.
Stayed 1 night in Sep 2025

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