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Comfort Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily continental breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪6 min walk‬
  • Place, Regal Downtown West
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(44 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
WoodSpring Suites Knoxville West
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 517 reviews
The price is €74
includes taxes & fees
29 Dec - 30 Dec
WoodSpring Suites Knoxville West

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and a fitness center
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Knoxville West. During your stay, you're just a quick walk from West Town Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • 8 minutes by car from University of Tennessee and 9 minutes from Knoxville Convention Center
Comfort Inn & Suites Knoxville West offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 405 out of 943 reviews
Rating 8 - Good. 285 out of 943 reviews
Rating 6 - Okay. 119 out of 943 reviews
Rating 4 - Poor. 77 out of 943 reviews
Rating 2 - Terrible. 57 out of 943 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sherrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. They let me check in early because I had a wedding to attend and really needed to get ready.
Stayed 1 night in Sep 2025

10/10 Excellent

Bridgett

Stayed 1 night in Sep 2025

4/10 Poor

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice and helpful when we had interactions but the room and especially bathroom were in pretty bad shape with a lot of visible mold. The bed was comfortable.
Stayed 2 nights in Sep 2025

4/10 Poor

Jungah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very unpleasant and scary experience during my stay. After a long and exhausting day, I finally fell asleep, but around 3 a.m. a group of men entered the adjoining connected room. They were extremely loud, laughing and talking nonstop, and even tried to open the connecting door to my room. It was terrifying and made me feel unsafe. Their noise was so disruptive that I had to call the front desk multiple times. While the hotel itself may be fine, this kind of situation shows a serious lack of security and guest care. No guest should have to wake up in fear in the middle of the night.
Stayed 1 night in Sep 2025

8/10 Good

Edric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The stay was very good. Upon firsr arrival, they had accidentally given our room to someone else but very quickly covered it. The bed was so comfortable. Would stay with them again.
Stayed 2 nights in Sep 2025

8/10 Good

John, mt vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property definitely shows sign of age but the room was very clean and the bed was great. Breakfast was very good. A little refurbishing would go a long way. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Geowany, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Sep 2025

8/10 Good

Chris

Stayed 4 nights in Sep 2025

8/10 Good

Joan

Travelled with partner
Liked: Staff & service, amenities
The hotel staff was very accomodating when I asked for a change of room. The hotel is older & needs some attention. The room was clean & spacious, but make sure you get a room NOT on the side of the interstate! It was terribly noisy! The price was reasonable. A good hotel for a quick overnite stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very kind and helpful. The location is perfectly situated off the interstate and across the street from the mall for easy shopping and eats. Affordable rates with a pleasant stay.
Stayed 1 night in Sep 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and professional. Overall, very clean and well appropriated but the bathroom had a slight odor.
Stayed 2 nights in Sep 2025

8/10 Good

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was what you’d expect in the price range, the microwaves in both rooms were pretty nasty and little details like only decaffeinated coffee pods in the rooms and no towel hooks in or around the shower stood out. Overall the staff were great and it was worth the price. Oh the parking situation isn’t that great, swapping one of three handicap spaces for a Tesla charger was definitely a horrible decision by someone who should reevaluate their career choice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for the Vols Game

Beds and pillows were surprisingly comfortable. Breakfast was great with plenty of options! Didn't stay long but, would recommend.
Stayed 1 night in Sep 2025

2/10 Terrible

XIN

Stayed 1 night in Aug 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

:/

Room was clean. The soap smell was strong when you came into the room. I’m sensitive to strong smells so that was unpleasant. The beds were clean and very well made. The bathroom was also clean but the floor felt like it had a residue left from mopping. The furniture was in poor shape it looked pretty beat up and the stand between the beds was broken. The over all facilities were clean and well tended the breakfast was good and well stocked. It appeared the building was older and it was showing its age. Over all the stay wasn’t bad. Could have just been me but it felt humid in the room. It wasn’t the ac was working perfectly.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It’s an older hotel; they’re doing the best with what they have. Staff were all courteous and professional. Mrs Lucinda was great at check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

4/10 Poor

Crystal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
check in staff was fast and nice, breakfast staff was nice. Room was a bid drab looking, I found a live roach in my bed, pulled bed from wall and there was a lot of debris on the mattress. Bathroom toilet did not flush right and ran all night and shower knob was very lose and would not hold the temperature. Breakfast was very good. Biscuts delicious
Stayed 1 night in Jul 2025

6/10 Okay

Troy

Travelled with partner
Liked: Staff & service
Close to the mall and all kinds of food. Cool and comfy room. Hallways and elevator were hot. This hotel could use an upgrade. I did not eat breakfast there. The pool had closed for maintenance sign on it, and none of the staff could answer basic questions. So we did not get to use the pool. About 15 minutes from Old Knoxville and the Sun Sphere. Very fun area! The hotel is perfect for resting and sleeping. Nothing special but, special enough.
Stayed 4 nights in Jul 2025

4/10 Poor

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel W

Disliked: Cleanliness, property conditions & facilities
Common areas are dirty an unair-conditioned at least when I was there
Stayed 1 night in Jul 2025

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book with them!

It was absolutely terrible. Do not do not come here at night. My children and I were not welcomed by staff. We had to find another hotel down the street. It was awful. There's nobody to talk to at hotel.com. just lies.
Stayed 1 night in Jul 2025

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