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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Relax in style with a comfortable sofa, armchairs, and a side table in this contemporary lounge area.
Welcome to Cumberland House, where guests can check in at the reception desk, featuring a padded front and dark finish.
Enjoy a formal dining experience with fine china, crystal glassware, and silverware, set amidst lush greenery and elegant candlelight.
Relax in this stylish room with a large sofa, flat-screen TV, and city views.
Two large beds with white linens, a desk, and a small table with chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    ‪1 min walk‬
  • Knoxville Convention Center
    ‪6 min walk‬
  • Neyland Stadium
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed (Peloton)

Relax in comfort with a large bed, flat-screen TV, and exercise bike.

Room, 1 King Bed (Peloton)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Relax in this inviting space with a comfortable chair and flat-screen TV.

Room, 1 King Bed

10.0 out of 10
Exceptional
(41 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Relax in this inviting space with a comfortable chair and flat-screen TV.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Relax in this stylish living room with a flat-screen TV, comfortable sofa, and elegant vase.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Relax in this stylish living room with a flat-screen TV, comfortable sofa, and elegant vase.

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Enjoy a panoramic view of the city from this stylish balcony with two comfortable chairs and a round table.

Suite, 1 Bedroom, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Enjoy a panoramic view of the city from this stylish balcony with two comfortable chairs and a round table.

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Enjoy a panoramic view of the city from this stylish balcony with two comfortable chairs and a round table.

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Relax in this inviting space with a comfortable chair and flat-screen TV.

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Relax in this inviting space with a comfortable chair and flat-screen TV.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Relax in this inviting space with a comfortable chair and flat-screen TV.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Relax in this inviting space with a comfortable chair and flat-screen TV.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Two large beds with white linens, a desk, and a small table with chair.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Two large beds with white linens, a desk, and a small table with chair.

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Two large beds with white linens, a desk, and a small table with chair.

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in the serene outdoor seating area, surrounded by a fire feature, comfortable chairs, and lush greenery.

Hilton Knoxville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1503)
The price is €126
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Hilton Knoxville

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel with a restaurant, steps from University of Tennessee
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and dry cleaning are onsite.
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Cumberland House Knoxville, Tapestry Collection by Hilton. During your stay, you're just a quick walk from University of Tennessee. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Tussie Mussie
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the clean accommodations and the location
  • Steps from University of Tennessee and 7 minutes by foot from Knoxville Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3471 square feet (322 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Cumberland House Knoxville, Tapestry Collection by Hilton. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Tussie Mussie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 16 for adults and USD 1 to 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 16 for adults, and USD 1 to 16 for children
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here
Stayed 1 night in May 2025

10/10 Excellent

Erica, Ringgold

Stayed 1 night in May 2025

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great the parking system is very inconvenient and the Valet at check out rid and not helpful or accommodating
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Knoxville’s Downtown

Room was awesome with view of sunsphere. All employees were exceptionally friendly, professional and knowledgeable about area. Valet service was stellar and ALL the valets were so nice. Absolutely love this hotel. Just needs more trash cans in room.
Stayed 2 nights in May 2025

8/10 Good

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
No room service
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Stayed 1 night in Apr 2025

6/10 Okay

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. It was walking distance to everything around! The food was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisandro

Stayed 2 nights in Apr 2025

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great state, enjoyable but some unexpected expense

The service, the place, the location and the staff were phenomenal. Very friendly and ready to serve. The only two complains. No complementary breakfast included for the price. The parking situation, fact you need to use valet parking and paid extra plus tips was not expected. Causing now to incurred on non planned expenses. So be careful and make sure to iadd as part of the budget.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to campus, very clean, staff polite and helpful Only negative was had a glass of wine was $20 which is a lot for a hotel bar so check prices if having a drink at the bar
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean. srmtafg friendly and helpful
Stayed 2 nights in Apr 2025

2/10 Terrible

Tiffany

Stayed 2 nights in Apr 2025

6/10 Okay

Heather

Travelled with family
Hotel was OK, however could use an upgrade in the rooms…
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaheed, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property to stay at while visiting University of Tennessee, Knoxville. The staff was friendly. The hotel is really well decorated and cozy.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, close to campus and downtown.
Stayed 3 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to walk to Univ Tennessee campus.
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with a comfy bed! And the first hotel I’ve stayed at with a stall shower, which was really nice!
Stayed 1 night in Mar 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, room comfort

Just okay

The hotel was very clean & the bed was comfortable. It does seems dated, which was surprising for how expensive it was. I like that they have bikes you can borrow, but they so in need of maintenance that they're kind of dangerous. The breakfast was soooo weak compared to what the menu makes it sound like, and they didn't even have most of the items on the online menu. We didn't try any other meals at the hotel for this reason. We wouldn't have gotten breakfast more than once if I hadnt paid for it ahead of time. Also the phones in the room didnt work correctly when I needed to call the front desk to let them know we didnt have hot water.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Trendy hotel situated between campus and downtown, perfect location
Stayed 1 night in Mar 2025

8/10 Good

Ned

Stayed 1 night in Mar 2025