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Hyatt Regency Kinabalu

5.0 star property

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Photo gallery for Hyatt Regency Kinabalu

Outdoor pool
1 bedroom, in-room safe, desk, iron/ironing board
Meeting facility
Exterior
2 bars/lounges, lobby lounge, cocktail bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991
  • Place, Gaya Street Sunday Market
    ‪3 min walk‬
  • Place, Suria Sabah Shopping Mall
    ‪3 min walk‬
  • Place, Jesselton Point Ferry Terminal
    ‪10 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Sea View

Club Room, 1 King Bed, Sea View

Club Room, 1 King Bed, Sea View

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Sea View

Club Room, 2 Single Beds, Sea View | View from room

Club Room, 2 Single Beds, Sea View

  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite

Regency, Executive Suite

  • 93 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | View from room

Regency, Suite

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(13 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Room, 2 Single Beds (View)

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

9.4 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View

Room, 2 Single Beds, Sea View | View from room

Room, 2 Single Beds, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Club Room, 2 Single Beds

  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Single Beds

8.2 out of 10
Very good
(10 reviews)
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hyatt Regency Kinabalu

Waterfront hotel with 2 restaurants and bars
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a coffee shop/cafe are onsite.
Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Hyatt Regency Kinabalu's great location gets high marks from our customers. During your stay, you're just a quick walk from Wisma Merdeka Shopping Center. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Tanjung Ria Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Wisma Merdeka Shopping Center and 3 minutes by foot from Suria Sabah Shopping Mall
Hyatt Regency Kinabalu offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 6 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hyatt Regency Kinabalu. For a fee, parking is available.

This 5-star Kota Kinabalu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Tanjung Ria Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mosaic - This café serves lunch and dinner. Open daily.
Nagisa Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Lounge - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Poolside Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Mosaic
  • Nagisa Japanese
  • Poolside Bar
  • Tanjung Ria Kitchen
  • The Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 88 per person
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Hyatt Regency Kinabalu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sudeshna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean rooms. Friendly staff. Incredible food. Excellent location- walking distance to the food markets, Sunday markets, the ferry port and malls. Special mention again to all staff there- extremely friendly and helpful. We had a great stay, thank you!
Stayed 4 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jun 2025

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked a sea view twin with breakfast. Watching sunset in your air conditioning room is totally worth it.
Sunset
Stayed 8 nights in Jun 2025

10/10 Excellent

Jonathan

Great location and friendly staff
Stayed 20 nights in May 2025

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the buffet dinner which was ok. Food was good, however I do struggle when it is luke warm at best.
Stayed 1 night in May 2025

6/10 Okay

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We found this hotel to be ok except for one major problem, and thats the bedroom design, instead of having the traditional bathroom with shower, the toilet opens to the room and the shower opens to the room,so you come out of the toilet into the bedroom to wash your hands ,and you come out the shower cubicle to get a towel really bad design .The hotel overall was ok , good breakfast, nice pool, good location, but because of the bathroom design we will not be choosing this hotel again , overall think this hotel should be rated 4.5 stars not 5
Stayed 6 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mili Tim Yee, Bayan Lepas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Iqbal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and easy access to nearby amenities
Stayed 3 nights in May 2025

10/10 Excellent

Marcus

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice and comfortable environment. Just that lifts were rundown with long wait times. Room was excellent
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Laurie

Travelled with partner
Liked: Cleanliness, staff & service
It's close to everything but very cold
Stayed 3 nights in Apr 2025

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service
people friendly but the carpet is too old
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Ample sized room. Comfy bed. On waterfront for food markets
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff more than accommodating to halo allow us to enjoy our stay. Some wear and tear in the room and the AC in our room was a touch temperamental. Bed comfy, room large and quiet, reception friendly and helpful. Good central location. Pool was lovely after a days adventuring
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Chin Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and nice property in a good location.
Stayed 2 nights in Mar 2025

10/10 Excellent

MUN TENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Daw Wee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hyatt Regency Kinabalu, which is conveniently located right in the city center — perfect for shopping, dining, and exploring. Everything I needed was just a short walk away. The staff were exceptionally friendly, helpful, and approachable, always ready to assist with a smile. Their warm hospitality really made my stay even more enjoyable. I would highly recommend this hotel to anyone looking for a comfortable and convenient place to stay with excellent service.
Stayed 4 nights in Mar 2025

8/10 Good

Lachezar

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast is limited and repetitive
Stayed 5 nights in Mar 2025

10/10 Excellent

Chester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

8/10 Good

Chester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

karina

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

William, Corona Del Mar

The lobby, halls and elevators are badly in need of renovation. One elevator was out of action for our whole stay. It is not a 5 star property and not like any other Hyatt property I have stayed in. We had a decent room with nice views but the overall feeling was very disappointing. Staff were very nice and breakfast was good.
Stayed 4 nights in Jan 2025