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"Friendly personnel, but condition of reception hall and corridor needs major upgrade. " More

By a verified traveller on Mon 28 Aug 2023

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€69* Per night/room 4 Jun - 5 Jun

Room, 2 Single Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Hyatt Regency Kinabalu's great location gets high marks from our customers. During your stay, you're just a quick walk from Suria Sabah Shopping Mall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.

  • Free WiFi
  • Enjoy international cuisine at Tanjung Ria Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, facials or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the area's walkability
  • Steps from Wisma Merdeka Shopping Center and 3 minutes on foot from Suria Sabah Shopping Mall

Hyatt Regency Kinabalu ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Regency Kinabalu

Everyone (4)
3 out of 5
Friendly personnel, but condition of reception hall and corridor needs major upgrade.

Posted by on 28 Aug 2023

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5 out of 5

Posted by on 22 Oct 2018

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3 out of 5

Posted by , from Meppen on 27 Feb 2023

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2 out of 5

Posted by , from Meppen on 28 Jan 2023

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Property Features

Hyatt Regency Kinabalu offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 6 meeting rooms available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Hyatt Regency Kinabalu. For a fee, parking is available. Smoking is allowed in designated areas at this Kota Kinabalu hotel.

  • 288 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Tanjung Aru Station (5.2 km / 3.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Tanjung Ria Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Mosaic – This café serves lunch and dinner. Open daily.

Nagisa Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

The Lounge – This lobby lounge serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Poolside Bar – On-site cocktail bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Kinabalu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Security system
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Cashless transactions are available
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Reservation is not required for facilities on-site
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 79 per person
  • Self-parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Kinabalu
  • Hyatt Kinabalu Regency
  • Hyatt Regency Hotel Kinabalu
  • Hyatt Regency Kinabalu
  • Kinabalu Hyatt
  • Kinabalu Hyatt Regency
  • Hyatt Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel Kota Kinabalu
  • Hyatt Regency Kinabalu Kota Kinabalu, Sabah
  • Hyatt Regency Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel
  • Hyatt Regency Kinabalu Hotel
  • Hyatt Regency Kinabalu Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel Kota Kinabalu

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.