Eaton HK

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Creator video
Outdoor pool, open 9:30 AM to 7:30 PM, pool loungers, lifeguards on site
Exterior
2 bars/lounges, cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
380 Nathan Road, Jordan, Kowloon
  • Place, Temple Street Night Market
    ‪2 min walk‬
  • Place, Jade Market
    ‪2 min walk‬
  • Place, Kowloon Park
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

Nook Double Bed

8.6 out of 10
Excellent
(75 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Study

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Trio

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Family Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Cabin Studio

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Salon

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Classic Suite (Suite with Buffet Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Eaton Room Double Bed (New Design)

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Cabin Double Bed

7.8 out of 10
Good
(10 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Eaton Suite (Suite with Buffet Breakfast)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Cabin Twin Beds

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Nook Twin Beds

8.4 out of 10
Very good
(57 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Eaton Room Twin Bed (New Design)

8.2 out of 10
Very good
(20 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Salon with Rollaway Bed

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Artist Studio (Suite with Buffet Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Eaton HK

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness center, a snack bar/deli, and conference space.
Eaton HK offers 465 accommodations with safes and complimentary bottled water. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Eaton HK. During your stay, you're just a quick walk from Nathan Road Shopping District. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Temple Street Night Market and Jade Market
  • Cats and dogs welcome for a fee
Eaton HK offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

3 meeting rooms and limo/town car service are available. Event space at this hotel measures 690 square feet (64 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Eaton HK.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Astor - This buffet restaurant serves breakfast, lunch, and dinner.
Yat Tung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flower Years - Onsite bar. Happy hour is offered. Open daily.
Terrible Baby - Onsite cocktail bar. Happy hour is offered. Open daily.
Eaton Food Hall - This restaurant specializes in local and international cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 163 for adults and HKD 109 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Eaton Food Hall
  • Flower Years
  • Terrible Baby
  • The Astor
  • Yat Tung Heen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 690 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers a separate breakfast at The Astor with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified).
Guests booked in Breakfast rate plans receive breakfast for adults only. Breakfast fees apply to guests aged from 3 - 12 years old, collected at the property.

Access methods

Staffed front desk

Pets

  • Pets: HKD 283 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 163 for adults and HKD 109 for children
  • Pet fee: HKD 283 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A Quran and prayer mats are available on request.
Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.
This property’s pool hours are 9:30 AM-7:30 PM Monday-Friday, and 7:30 AM-7:30 PM Saturday, Sunday, and public holidays.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:30 AM to 7:30 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eaton HK Hotel
Eaton Hotel
Eaton Hotel Hong Kong
Hong Kong Eaton
Eaton Hong Hotel Kong
Eaton Smart Hong Kong Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Kong Hotel Kowloon
Eaton Hong Kong Hotel
Eaton Hong Kong Kowloon
Eaton Smart Hong Kong Hotel
Eaton HK Kowloon
Eaton HK Hotel Kowloon

Eaton HK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1103 out of 1901 reviews
Rating 8 - Good. 599 out of 1901 reviews
Rating 6 - Okay. 134 out of 1901 reviews
Rating 4 - Poor. 38 out of 1901 reviews
Rating 2 - Terrible. 27 out of 1901 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Liana

Liked: Cleanliness, property conditions & facilities
Hotel & Room: We stayed on the 13th floor and were impressed by how efficient the elevators were—there are plenty of them, they move quickly, and we never had to wait, which made going in and out very easy. The room itself, however, was extremely small. Even after requesting an upgrade, the space felt tight. The queen bed took up most of the room, with barely any walking space around it. There was a large TV directly in front of the bed with a built-in ledge, a nice, practical touch for storing personal items. On the left side of the bed was a small side table, and on the right, a small table with a chair. We were traveling with four suitcases, and there was no space to open them except on top of the bed, which was inconvenient. There was a small closet with hanging space and an interior light, which we appreciated—it made organizing clothes easier despite the limited space. The bed itself was clean and comfortable, and the pillows were thick and supportive, which we genuinely appreciated after long days out. The bathroom was the biggest downside. Everything is extremely close together, and the shower door doesn't fully close, so water spills out and gets the toilet and bathroom floor wet every time you shower. On the positive side, the sink area had a relatively spacious counter, and the hotel provided free toothbrushes at check-in, which was a thoughtful touch. Food: Eaton HK has the best dim sum restaurant, food court, and buffet. We enjoyed all the dining and bar.
Stayed 5 nights in Feb 2026

6/10 Okay

Benjamin, South Park

Hotel needs update
Stayed 7 nights in Jan 2026

8/10 Good

Kwong Tat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. They were good
Stayed 9 nights in Jan 2026

8/10 Good

Lilian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Si. Un poco pequeña la habitación
Stayed 1 night in Feb 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotlessly clean. The staff was helpful. The location was great. We will be back
Stayed 2 nights in Feb 2026

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Reasonable standard hotel room with no features that stand out in particular. Bathroom has been nicely renovated but the room furniture needs an update. During our stay our roof leaked into the closet, staining and making all our clothes wet. Room 1012. Best feature of the hotel is the public food court located on the basement level with a large variety of interesting choices.
Stayed 7 nights in Jan 2026

10/10 Excellent

CHENG WAH, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotels and location, good housekeeping very helpful and friendly staffs foodmall below...
Stayed 6 nights in Jan 2026

10/10 Excellent

Sang Hyuk

Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Stayed 3 nights in Jan 2026

6/10 Okay

Laura

Stayed 2 nights in Jan 2026

10/10 Excellent

Wing Yan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean room, nice staff and so many famous restaurants nearby
Stayed 10 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service.
Stayed 3 nights in Jan 2026

8/10 Good

Whitney Wing Yee

Liked: Amenities, property conditions & facilities
Room was very dusty. Housekeeping lady was very courteous though
Stayed 3 nights in Jan 2026

10/10 Excellent

Mei Ling

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room is very clean and very friendly staff
Stayed 8 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the Eaton, it is the only place we stay at in Hong Kong, our 5th visit here. The staff is the BEST.
Stayed 12 nights in Jan 2026

10/10 Excellent

Tricia

Stayed 1 night in Jan 2026

10/10 Excellent

Hillier Hi

Liked: Cleanliness, amenities
It was a very good experience to stay in this hotel. I spent 4 nights there, and met with all the polite and professional staffs. Room was clean, and tidy (though a bit small). I liked the bar at the 4th floor, serving Czech beer with reasonable price. Will definitely go back again
Stayed 4 nights in Jan 2026

10/10 Excellent

Shing wai h

Liked: Cleanliness, staff & service, amenities
Good room
Stayed 1 night in Jan 2026

4/10 Poor

Kelly

Stayed 2 nights in Jan 2026

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
Had been staying in the same hotel for years n so far so good
Stayed 4 nights in Jan 2026

4/10 Poor

Guillermo

Travelled with partner
Unfortunately, our experience at Eaton HK fell well below expectations, especially for what was meant to be a special trip. After a 14-hour flight, we were hoping for some understanding or basic hospitality, particularly since we had previously mentioned that we were celebrating our honeymoon. Sadly, this was completely overlooked, we were treated like just another customer, with no warmth or consideration. The room was very small, making it extremely difficult to manage our luggage, and it also had an uncomfortable, unpleasant odor that made the stay far from relaxing. What stood out most, however, was the unfriendly attitude of the staff. There was a noticeable lack of courtesy and hospitality throughout our stay, which made us feel unwelcome. The food options inside the building are extremely expensive, especially when compared to the many better and more affordable options available just outside in the neighborhood. We also tried one of the hotel’s restaurants, and despite clearly mentioning that we were guests staying at the hotel, we were given the worst table. The experience left us feeling uncomfortable and, honestly, discriminated against, as if assumptions were made about us based on how we looked or what we could afford. Overall, this was a disappointing experience that lacked empathy, hospitality, and basic guest care. Sadly, we would not choose to stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

SIU WAI

Travelled with partner
Liked: Cleanliness, amenities
staff is friendly and it is at the convenient location
Stayed 13 nights in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great location, cool vibe about the hotel. Room was clean and functional. I'd definitely book again, especially if you want to enjoy some of the bustling areas of Kowloon such as Mong Kok and Jordan/YMT but with easy MTR access to all other areas.
Stayed 5 nights in Oct 2025

6/10 Okay

AMANDA

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room was small and run down. Room amenities and housekeeping can be improved. Staff service at front desk and porter was great.
Stayed 2 nights in Jan 2026

8/10 Good

Jude

Liked: Cleanliness, staff & service, amenities
A very functional room with all the necessary amenities. Although it is a very small room, I found it good enough for the pricing
Stayed 3 nights in Jan 2026