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W Hong Kong

5.0 star property

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Photo gallery for W Hong Kong

Cool Corner Room, Room, 1 King Bed, Harbour View, Corner | Bathroom
Couples treatment room(s), body treatments, aromatherapy
Marvelous Suite, Suite, 1 King Bed, Oceanfront | Bathroom
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Austin Road West, Kowloon Station, Kowloon
  • Place, Elements Shopping Mall
    ‪1 min walk‬
  • Place, Sky100
    ‪2 min walk‬
  • Place, Harbour City
    ‪13 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪27 min drive‬

Room options

View all photos for Wonderful Room, Room, 1 King Bed, City View

Wonderful Room, Room, 1 King Bed, City View

Wonderful Room, Room, 1 King Bed, City View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Single Beds, City View

Wonderful Room, Room, 2 Single Beds, City View

Wonderful Room, Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Spectacular Room, Room, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Spectacular Room, Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(9 reviews)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Single Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Spectacular Room, Room, 2 Single Beds, Harbour View

8.0 out of 10
Very good
(4 reviews)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Fabulous Room, Room, 1 King Bed, Oceanfront

Fabulous Room, Room, 1 King Bed, Oceanfront

Fabulous Room, Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room, Room, 2 Single Beds, Oceanfront

Fabulous Room, Room, 2 Single Beds, Oceanfront

Fabulous Room, Room, 2 Single Beds, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Cool Corner Room, Room, 1 King Bed, Harbour View, Corner

Cool Corner Room, Room, 1 King Bed, Harbour View, Corner

Cool Corner Room, Room, 1 King Bed, Harbour View, Corner

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 King Bed, Oceanfront

Fantastic Suite, Suite, 1 King Bed, Oceanfront

Fantastic Suite, Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed, Oceanfront

Marvelous Suite, Suite, 1 King Bed, Oceanfront

Marvelous Suite, Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

W Hong Kong

Luxury Kowloon hotel connected to a shopping center, steps from Sky100
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
W Hong Kong offers 393 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. A pillow menu is available. LED televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at W Hong Kong. During your stay, you'll be connected to a shopping center, and just a quick walk from Sky100. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine while dining at Sing Yin Cantonese Dining
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, deep-tissue massages, or body treatments at Bliss Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Sky100 and 7 minutes by foot from M+ Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
W Hong Kong offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury W Hong Kong. Parking is available for a fee.

This 5-star Kowloon hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Sing Yin Cantonese Dining - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
KITCHEN - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Open daily.
WOOBAR - This cocktail bar specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (HKD 600 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: HKD 426.80 for adults and HKD 217.80 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • KITCHEN
  • Sing Yin Cantonese Dining
  • WOOBAR

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (12,917 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 22 2026 to February 12 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: HKD 880 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 678.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately HKD 426.8 for adults and HKD 217.8 for children
  • Valet parking fee: HKD 600 per day
  • Pet fee: HKD 880 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 678.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hong Kong W
W Hong Kong
W Hotel Hong Kong
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
W Hong Kong Hotel Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel Kowloon

W Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Eyal

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, view of the harbour, swimming pool on the 76 floor, direct access to the Element Mall, the Kowloon Station to the airport and West Kowloon Station linking high speed trains to China.
Stayed 2 nights in Nov 2025

2/10 Terrible

hui

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing stay. The facilities are quite outdated, which is not what you’d expect from a W Hotel. The bathtub water was dirty and clearly not well maintained, making it unusable. The room lighting was also too dim, creating an uncomfortable atmosphere. Overall, not worth the price and definitely not up to the W brand standard.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Linda

Good location, not very good customer service, no one help us on our luggages, no one there when we got there to show us where to go, conditions of the hotel were bad, out of dates, bathroom shower room was dirty.
Stayed 1 night in Oct 2025

10/10 Excellent

Riyadh

Liked: Staff & service, property conditions & facilities
Very good location, very nice view, the staff helpful. more attention is required to clean corridors
Stayed 7 nights in Oct 2025

10/10 Excellent

Sun Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay, beautiful views, and very hospitable staff. will definitely stay again!
Stayed 5 nights in Sep 2025

10/10 Excellent

Zhijie

Stayed 1 night in Sep 2025

10/10 Excellent

Sven, Vista

Stayed 1 night in Aug 2025

6/10 Okay

Theodore

Stayed 1 night in Aug 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing classy

View was amazing breakfast was good and the room was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Hui Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, helpful, and caring. I would stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and helpful staff. Maybe starting to be in need of an update
Stayed 5 nights in Apr 2025

10/10 Excellent

Sun Jong

Stayed 3 nights in Aug 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, excellent service. Beautiful property, convenient location.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jocelyn

Stayed 3 nights in Jul 2025

8/10 Good

Umer

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect! Special thanks to Jason and West ! Make my stays feel like home !
Stayed 3 nights in Jul 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are very friendly & helpful.
Stayed 7 nights in Jun 2025

10/10 Excellent

Roselynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

G W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities
Great staff and location. Enjoyed our stay. Will book again on a future visit.
Stayed 4 nights in Jun 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff here are amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025