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Best Western Plus Krakow Old Town

3.0 star property

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Photo gallery for Best Western Plus Krakow Old Town

Exterior
Bar (on property)
Reception
Superior Room, 2 Single Beds, Non Smoking, Refrigerator
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Air conditioning
  • Bar
  • Parking available

Explore the area

Map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Royal Road
    ‪2 min walk‬
  • Main Market Square
    ‪6 min walk‬
  • Wawel Castle
    ‪11 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪24 min drive‬

Room options

View all photos for Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

  • Sleeps 3
  • 2 Twin Beds

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includes taxes & fees
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About this property

Best Western Plus Krakow Old Town

Hotel with free breakfast, steps from Royal Road
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, self parking, and a business center are onsite.
Best Western Plus Krakow Old Town offers 92 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Krakow Old Town. During your stay, you're just a quick walk from Royal Road. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Royal Road and 6 minutes by foot from Main Market Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Kraków hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Midtown - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 463 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great location..

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 3 nights in Feb 2025

10/10 Excellent

matthew

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2025

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine, Melrose Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area has it all. The best Western offers a free buffet breakfast in the morning, that allows for eating and heading off to your adventure. The best western hotel is really walkable to so many areas in city center and near the old Jewish quarter. Also, the train runs right in front of the hotel. Everything is so easily accessible. The staff is helpful and friendly. Absolutely recommend this hotel ♥️
Stayed 6 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

A city break and this hotel is really well situated
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel

Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff in an amazingly convenient area. Right next to the kiss and ride stop for day trips and a short 5 min walk from the old square for food sightseeing etc. another short walk to the Jewish quarter. There is a park area opposite the hotel that is well lit at night and the police patrol quite regularly so you felt safe travelling through it even on new years when we were there. Transfer to balice airport was 130zlty and took around 25 minutes.
Stayed 5 nights in Dec 2024

10/10 Excellent

Timothy, Kansas City

Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for the market and old town.

Hotel is in a good location for the Christmas markets, the castle, the old town, riverside, main train station, tram stops and 10 minutes from an excellent shopping mall. Have stayed here before so knew what to expect, rooms are comfortable, check in and out was faultless, staff are friendly, breakfast was good. Would stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our double bed was very small , pillows very soft, bed very soft for our personal preference. Shower small, room was small and warm. Breakfast cups were dirty and very slow in replenishment of food . Well situated for old town .
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Elena, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Olga

Stayed 3 nights in Sep 2024

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, amenities
The decoration was not attractive and the breakfast only soso.
Stayed 3 nights in Sep 2024

10/10 Excellent

PATRICIA FAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

SANTANU, KILMARNOCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located for all historical points, good food, transport. Excellent breakfast, friendly staff, clean rooms. All in all a very good experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Natalia, Carlsbad

Travelled with group
Liked: Cleanliness
The location is really good close to everything walking distance right outside of the old town. Good breakfast quality. Shower too small. Room decoration in pink and black carpet very ugly. Good Air Conditioning. very close to transportation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel experience. Friendly and helpful staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and so helpfull, good breakfast room spotless
Stayed 5 nights in Aug 2024

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was on floor 2. The elevator stppped on 1 or 3 and you have to use the stairs to go to 2. The room was tiny and cramped. The bathroom worse. The showers you could not move in and barely fit a person. Breakfast was just ok. Nothing great.
Stayed 3 nights in Aug 2024

8/10 Good

elise

Travelled with partner
Liked: Cleanliness, staff & service
The location was great for walking to old town and to the castle and the Jewish quarter. It is a budget hotel . The breakfast was adequate, not special , nothing was special about the hotel. Except the location, which was great.
Stayed 2 nights in Aug 2024