26 Oct 2020 by Iwona Front Office Shift Leader
Dear Guest, Thank you for sharing your kind words and wonderful review on your recent Radisson Blu Hotel experience. We hope to have the pleasure of welcoming you back again on your next visit to Krakow. Best regards,
30 Jul 2019 by Guest Service Representative
Dear Guest, I would like to thank you for your opinion regarding your last stay with us. I am glad to hear that your overall experience was a comfortable and seamless one! Best Regards, Karina Ptaszyk Guest Service Representative
20 Jul 2019 by Guest Service Representative
Dear Guest, Thank you for rating our Hotel and services. I hope you enjoyed your stay and that we will see you again. Best Regards, Karina Ptaszyk Guest Service Representative
5 Jul 2019 by Guest Service Representative
Dear Guest, Thank you for your feedback. I am sorry to hear that you did not received the service that you expected and gave us such a low rating. I hope that next time when you will visit us you stay would be better and we improve us services. Best Regards, Karina Ptaszyk Guest Service Representative
27 Apr 2019 by Guest Service Representative
Dear Guest, Thank you for your opinion. I am glad to hear that your stay was a comfortable and seamless one! I would like to thank you for complimenting our location and our facilities. We really aim for perfection in every aspect of our services and your comment is the greatest reward for our efforts. We are looking forward to seeing you again! Best Regards, Karina Ptaszyk Guest Service Representative
24 Apr 2019 by Guest Service Representative
Dear Ana, Thank you for your opinion regarding your stay in our Hotel. It is always nice when we meet Guests expectations. We hope to see you again in Krakow. Best Regards, Karina Ptaszyk Guest Service Representative
3 Apr 2019 by Guest Service Representative
Dear Guest, Thank you for choosing our hotel. We would like to thank you for your kind review on Expedia regarding your recent visit at the Radisson Blu in Kraków and for giving us such a nice rating. It was a pleasure to host you in our hotel. I hope that your kind memories will bring you back to our hotel soon. Best Regards, Karina Ptaszyk
12 Mar 2019 by Karina Ptaszyk
Dear Guest, Thank you for your opinion on Expedia community. It is a real pleasure to read that you fully enjoyed your stay with us. We are happy to hear that our friendly personnel and welcoming interiors created the best environment possible to make your stay a memorable one. Such reviews as yours keep our Hotel Team motivated. We are really happy that you appreciate our efforts. We are looking forward to seeing you again! Sincerely, Guest Service Representative
5 Oct 2018 by Radisson Team
Thank you very much for your rating and comment. Hoping to welcome you back into our Radisson Hotel in Krakow. Very Kind Regards
Due to COVID-19, this property’s food and beverage options may be limited.
Radisson Blu Hotel, Krakow offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Radisson Blu Hotel, Krakow. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Krakow hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Radisson Blu Hotel, Krakow offers 196 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Radisson Blu Hotel, Krakow has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a sauna, a fitness centre and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Art Nail. Services include facials, body treatments and manicures and pedicures.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property accepts the Polish Tourist Voucher as an additional method of payment on site.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
