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Campanile PRIME Krakow Old Town

3.0 star property

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Photo gallery for Campanile PRIME Krakow Old Town

Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby
Lobby
Daily buffet breakfast (PLN 55 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
Ul Sw Tomasza 34, Kraków, Lesser Poland, 31-023
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪5 min walk‬
  • Wawel Castle
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Campanile PRIME Krakow Old Town

Hotel with a restaurant, steps from Royal Road
A restaurant, a bar/lounge, and self parking are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Campanile PRIME Krakow Old Town offers 106 accommodations with complimentary bottled water. Cable television is provided.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Campanile PRIME Krakow Old Town. During your stay, you're just a quick walk from Royal Road. Free WiFi in public areas, a free manager's reception, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Royal Road and 5 minutes by foot from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Campanile PRIME Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kraków hotel.

The hotel hosts a free manager's reception daily.
Campanile Restaurant - This restaurant serves breakfast, lunch, and dinner.
Campanile Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; PLN 55 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Campanile Bar
  • Campanile Restaurant

Things to do

  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Self parking fee: PLN 120 per night
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Campanile Cracovie
Campanile Cracovie Hotel
Campanile Cracovie Hotel Krakow
Campanile Cracovie Krakow
Campanile Cracovie
Campanile Krakow Old Town Hotel

Campanile PRIME Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 857 reviews
Rating 8 - Good. 382 out of 857 reviews
Rating 6 - Okay. 92 out of 857 reviews
Rating 4 - Poor. 20 out of 857 reviews
Rating 2 - Terrible. 3 out of 857 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cornelis

Travelled with group
Disliked: Property conditions & facilities
The hotel has a renovation going on and they should have been closed for guests. The noise of drilling and hammering went on from 8am to after 6pm every day. We were promised that the noise would stop at 4pm but the workers totally ignored this. We paid good money for the stay and with all the works going on they should have been more accommodating for the guests
Stayed 7 nights in Mar 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Stayed here before. It is in the process of being renovated. Apart from the early banging every thing was fine. The new rooms are beautiful and comfortably. Would recommend
Stayed 4 nights in Mar 2025

8/10 Good

Bradley

Stayed 3 nights in Feb 2025

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities

Stayed before but never again.

Experienced traveler... I've stayed in this hotel many times over the years. Cheap, great location and all I need. This time though there was major building work inside the hotel from 8am. Not great when my flight only landed at 1am and I checked-in at 2am. Also for the first time ever I have had blood stained bed sheets on my arrival. Before traveling I emailed the hotel twice. Once to say I would be arriving at 2am and once for a room request. I got no reply. Usually they always reply. Traveling for work all I really want is a nights sleep in clean conditions. I got neither. Disappointing and I checked out early for a different hotel. Unfortunately I don't think I will be back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Tom

Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah Rachael

Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Always stay here when in Krakow

Stayed 2 nights in Jan 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, very accommodating and hotel central

Very nice staff at reception. Also accomodated a request to change dates of stay, despite my booking being non-refundable. This was very helpful and I appreciated it. Hotel very central. Only thing I would have liked would have been a safety deposit box in room. Pleasant stay though. Would book again. Thanks again to lovely staff. :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Amenities
Great stay with clean rooms, friendly staff and a good breakfast bar.
Stayed 3 nights in Jan 2025

8/10 Good

Edward

Stayed 4 nights in Jan 2025

8/10 Good

Janina

Liked: Room comfort
Location..very friendly hotel for one night stay
Stayed 1 night in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Rooms not warm enough for time of year heater in the bathroom was on a timer which was no where long enough to heat the bathroom before it went off
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

10/10 Excellent

Navkaran

Liked: Cleanliness, staff & service, room comfort

Great place to stay and see Krakow

The hotel is located at a great location and everything of highlight in krakow just steps away. It’s very near to the public transport. Rooms are big, quiet and cozy. Only thing I didn’t like much was how outdated rooms were. They do need a refresh and the Aircon had a bad static sound that kept going (which wasn’t a problem for me but could be for someone who cannot sleep to such noise)
Stayed 2 nights in Nov 2024

6/10 Okay

Bernard James

Disliked: Staff & service, amenities, property conditions & facilities
Very limited amenities at the Hotel, Bsr times fluctuates. Breakfast while pleantyful is the same every day. Awful smell in Lifts some staff need a course in Customer service, no USB plugs in rooms or lobby.
Stayed 4 nights in Nov 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Good staff and overall hotel was okay but toilet didnt flush properly and there was a horrible smell in the room and bathroom
Stayed 3 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Weronika and Arckie are very efficient and kind employees.
Stayed 1 night in Nov 2024

10/10 Excellent

Aileen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, walking distance to most of the tourist spots. Highly recommended!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Stayed 7 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Stayed 2 nights in Sep 2024

8/10 Good

Margaret

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was close to the Old Town Main Square. Staff were friendly and helpful. Breakfast was satisfactory. Not sure the air con was working, and towels were thin. Room was comfortable. Close to the train station for the airport. .
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024