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Campanile PRIME Krakow Old Town

3.0 star property

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Photo gallery for Campanile PRIME Krakow Old Town

Exterior
Daily buffet breakfast (PLN 55 per person)
Junior Suite, 1 King Bed with Sofa bed
Lobby
Standard Room, 2 Single Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Ul Sw Tomasza 34, Kraków, Lesser Poland, 31-023
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪5 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Campanile PRIME Krakow Old Town

Hotel with a restaurant, 5-minute walk to Main Market Square
A restaurant, a bar/lounge, and self parking are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Campanile PRIME Krakow Old Town offers 106 accommodations with complimentary bottled water. Cable television is provided.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Campanile PRIME Krakow Old Town. During your stay, you're just a quick walk from Main Market Square. Free WiFi in public areas, a free manager's reception, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Main Market Square and a 4-minute drive from Wawel Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1959 square feet (182 square meters) and includes conference space. A library, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Campanile PRIME Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kraków hotel.

The hotel hosts a free manager's reception daily.
Campanile Restaurant - This restaurant serves breakfast, lunch, and dinner.
Campanile Bar - Onsite lobby lounge. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 120 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; PLN 55 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Campanile Bar
  • Campanile Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,959 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Self parking fee: PLN 120 per night
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Campanile Cracovie
Campanile Cracovie Hotel
Campanile Cracovie Hotel Krakow
Campanile Cracovie Krakow
Campanile Cracovie
Campanile Krakow Old Town Hotel

Campanile PRIME Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 911 reviews
Rating 8 - Good. 397 out of 911 reviews
Rating 6 - Okay. 94 out of 911 reviews
Rating 4 - Poor. 21 out of 911 reviews
Rating 2 - Terrible. 3 out of 911 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms directly above electrical riser cupboard making a very loud buzzing noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, perfect location

We really enjoyed staying at this hotel. It was very clean, and the staff was very nice. The breakfast was very good with a lot of choices. The hotel is a great location. Right on a beautiful park, close to trams and right in Old Town. Just a 10-minute walk and you are in the huge square in the middle of old town with lots of choices of restaurants. This hotel exceeded our expectations in location, breakfasts, clean rooms, and staff very friendliness.
Stayed 4 nights in Sep 2025

10/10 Excellent

SHELBY, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, Westminster

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very good location, clean and overall was pleased with the choice. The hotel is only about 2 blocks off the square and about 3 blocks from a major shopping center. I bought a bunch of suit jackets at the mall.. loved the whole area. Evenings are wonderful in the area with the restaurants and the people walking in the streets and the park. Only negative was at breakfast there was a girl that had a pretty nasty attitude. Short girl, with black crew cut hair in her twenties. The first breakfast she said something to me in polish I assumed and I said "oh sorry I only speak english". Then she yelled at me "I AM SPEAKING ENGLISH". She was apparently asking for my room number, but didn't sound anything like English. That's ok she couldn't speak clearly enough, but to get nasty and chew me out, not normal. I said sorry about 4 times.. she just was silent to me and weird looks. I try and speak Spanish at times and people may not understand me, but I wouldn't ever dream of chewing someone else for my clarity. Then each and every day she would not clear my table, but do everyone near me. Give me looks, kinda ignoring, Weird, weird. I'm an easy going, nice guy and polite. No reason to have an attitude like this. All the other employees there were very nice. Overall I would highly recommend this place. Breakfast food was great. It's not a fancy hotel, but clean and perfect location for quick in and out. Price was reasonable. Thanks
Stayed 5 nights in Sep 2025

6/10 Okay

Mark

Few things not working

It was ok, a few things could have been better namely aircon ineffective, couldn’t get bath tap working, hairdryer didn’t work. Good location though.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old town Would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and my mother in law liked tthe hotel. The stuff was extremy helpful and pleasant.
Stayed 1 night in Jul 2025

8/10 Good

mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place clean good staff
Stayed 3 nights in Aug 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new hotel with spacious rooms; great location with an easy walk from both old town sites and train station; only issue was no direct temperature control in the room, so was a bit warm for sleeping at night.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Campanile Krakow Old Town a few times now. This year, our stay was wonderful, as always. We appreciate the spacious and comfortable rooms and the clean and modern restrooms. Although the a/c was not cooling the rooms, they kindly supplied standing fans which helped immensely. The location is perfect for visiting the Old Town, and the staff are always kind and helpful. We look forward to our next stay in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Izabela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the Rynek, shopping, many restaurants. Would definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

This is a very nice hotel. An excellent three star witha good breakfast. I would stay again everytime I visit. Great location.
Stayed 3 nights in Jul 2025

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
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Stayed 2 nights in Jul 2025

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities
The property was well located for the old town. Rooms were large, bed comfy, quiet.
Stayed 3 nights in Jul 2025

6/10 Okay

Richard

Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Weak AC.
Stayed 1 night in Jun 2025

10/10 Excellent

Wisakasuta

Liked: Cleanliness, property conditions & facilities
The location is amazing. Right at the heart of old town and easy access to the main train station. Room is updated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Orlando F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great position great hotel
Stayed 7 nights in May 2025

6/10 Okay

Cornelis

Travelled with group
Disliked: Property conditions & facilities
The hotel has a renovation going on and they should have been closed for guests. The noise of drilling and hammering went on from 8am to after 6pm every day. We were promised that the noise would stop at 4pm but the workers totally ignored this. We paid good money for the stay and with all the works going on they should have been more accommodating for the guests
Stayed 7 nights in Mar 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Stayed here before. It is in the process of being renovated. Apart from the early banging every thing was fine. The new rooms are beautiful and comfortably. Would recommend
Stayed 4 nights in Mar 2025

8/10 Good

Bradley

Stayed 3 nights in Feb 2025

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities

Stayed before but never again.

Experienced traveler... I've stayed in this hotel many times over the years. Cheap, great location and all I need. This time though there was major building work inside the hotel from 8am. Not great when my flight only landed at 1am and I checked-in at 2am. Also for the first time ever I have had blood stained bed sheets on my arrival. Before traveling I emailed the hotel twice. Once to say I would be arriving at 2am and once for a room request. I got no reply. Usually they always reply. Traveling for work all I really want is a nights sleep in clean conditions. I got neither. Disappointing and I checked out early for a different hotel. Unfortunately I don't think I will be back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Tom

Stayed 2 nights in Feb 2025