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Hotel Description

Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Main Market Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 5-star hotel has 64 rooms. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Main Market Square and 3 minutes on foot from Cloth Hall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€134* Per night/room 9 May - 10 May

Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Hotel ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel

Everyone (5) Family (1)
3 out of 5

Posted by on 11 Feb 2019

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Comment from Hotel Management

29 Apr 2019 by Danuta

Dear Guest, thank you for the feedback. Yours faithfully, Danuta Borysiak General manager and staff

4 out of 5
It is certainly not a five star hotell. Breakfast is good, but the reataurant meal (duck) was sub class. Cyrano de Bergerac at a distance of 200 metres is a "Michelin" quality restaurant.

Posted by on 5 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Grand Hotel Staff

Dear Guests, thank you very much for your feedback. We will take your comment under strong consideration and look into the matter. We are sending the best regards from Kraków and wish you all the best.

4 out of 5
Upea, vanha loistohotelli, joka on kunnostettu. Marmorit kiiltävät ja massiiviset puuosat ovat kunnostettu tai uusittu. Ovimies, joka toi laukut huoneeseen. Yli neljä metriä korkeat huoneet. Upea jugendkattoinen ruokasali, joka tosin ei ollut avoinna. Ystävällinen ja avulias palvelu, siivous ja pyyhkeiden vaihto tapahtui päivittäin. Lämmitys ja ilmastointi on. Runsas ja pieniä erikoisuuksia sisältävä aamiainen. Aivan huikealla paikalla, korttelin päässä vanhan kaupungin torista ja keskellä vanhan kaupungin nähtävyyksitä ja ravintoloita. Vastapäätä on kauppa ja pankkiautomaatti. Wavelin linna noin 10-15 minuutin kävelymatkan päässä ja juutalaiskaupunginosaan n 20 minuutin kävelymatka. Kunnostuksesta huolimatta ei ole mikään Kämp, vaan pientä nuhjuisuutta on, jos vertaa ketjuhotelleihin. Elämisen jälkeä on ja muuten siistin kylpyhuoneen punagraniittiosat eivät näytä tältä vuosikymmeneltä. Kokonaisuutena hyvä hinta-laatusuhde.

Posted by on 27 Nov 2019

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Comment from Hotel Management

5 Dec 2019 by Grand Hotel Staff

Dear Guests, thank you very much for your stay and feedback. We are very happy that you liked the atmosphere. Thank you very much for your kind words. They mean a lot to us and we are glad that we could meet your needs.We hope that you will share nice memories.We invite you to use our services in the future.We hope to see you again. Kindest regards from Kraków.

4 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

18 Oct 2019 by .

Thank you for your stay. Kindest regards, Grand Hotel Staff

5 out of 5

Posted by on 20 Feb 2019

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Comment from Hotel Management

29 Apr 2019 by Danuta

Dear Guest, thank you for the feedback and the highiest note. We are happy that you are satisfied with the stay. Greetings from Kraków. Danuta Borysiak General manager and staff

3 out of 5

Posted by on 3 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by Danuta

Dear Guest, thank you for the feedback. Greetings from Kraków. Danuta Borysiak Hotel Manager

4 out of 5
Gute Lage und freundliches Personal. Der Lärmschutz ist gering - zuerst hatten wir ein Zimmer gegen die Strasse. Der Zimmerwechsel konnte am 2. Tag realisiert werden. Wir zogen in ein schönes Zimmer, gegen den Innenhof gerichtet und daher ruhig - allerdings direkt neben dem Aufzug und wir hörten JEDE Aufzugsbewegung...

Posted by , from Luzern on 15 May 2018

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5 out of 5

Vanha kaupungin sydämessä

Erittäin hyvä remontoitu hotelli ystävällinen palvelu

Posted by , from Helsinki on 26 Feb 2018

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Comment from Hotel Management

6 Mar 2018 by Grand Hotel Staff

Dear Mr Mike, Thank you very much for sharing your opinion with us. We really appreciated your kind words. They mean a lot to us and we are glad that we could meet your needs. We invite you to use our services in the future. See you next time ! Kindest Regards f

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Public spaces have free WiFi. Event space at this hotel measures 1701 square feet (158 square metres) and includes conference rooms. A 24-hour fitness centre, tour or ticket assistance, and concierge services are also featured at the luxury Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. This 5-star Krakow hotel is smoke free.

  • 64 guestrooms or units
  • 1701 sq ft of conference space
  • 158 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: Arrecife (ACE-Lanzarote) (5,027.1 km / 3,123.7 mi)
  • Train station: Krakow Glowny Station (3.2 km / 2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Grand Hotel offers 64 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries. This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Pillow options
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Grand Hotel has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: PLN 80 per pet, per night
  • Maximum 2 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 90 per person (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Nearby parking fee: PLN 90 per day
  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Krakow
  • Grand Krakow
  • Grand Hotel Hotel
  • Grand Hotel Krakow
  • Grand Hotel Hotel Krakow

You should know

  • Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.